FREEMAN HOME CARE SERVICES: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3.5 out of 5): , Patient Recommendation: 89%
921 EAST 34TH STREET JOPLIN, MO 64804
417-347-6000
Data date: Jan 17, 2024
The Most Important Data about FREEMAN HOME CARE SERVICES
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for FREEMAN HOME CARE SERVICES is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 84% of its customers. This is HIGHER than the national average. The percentage of patients who gave FREEMAN HOME CARE SERVICES a rating of 9 or 10 was 89%. This is HIGHER than the national average. The agency has been participating in Medicare since 10/27/1983. The agency costs LESS than the average agency nationally. The agency serves 53 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about FREEMAN HOME CARE SERVICES, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on FREEMAN HOME CARE SERVICES
Data as of Jan 17, 2024
Address:
921 EAST 34TH STREET
JOPLIN, MO 64804
Medicare Provider Number: 267160
Participating in Medicare Since: October 27, 1983
Ownership Type: VOLUNTARY NON-PROFIT - OTHER
Cost compared to national average: 80%
DTC Performance for FREEMAN HOME CARE SERVICES
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for FREEMAN HOME CARE SERVICES.
Home Health Care Services
FREEMAN HOME CARE SERVICES offers 4 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
| Services Offered | Services Not Offered |
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Ratings for FREEMAN HOME CARE SERVICES
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
| Rating Type | Rating |
|---|---|
| 5-Star Quality Rating | 3.5: |
| HHCAHPS Survey Summary Star Rating | 4: |
| Star Rating For Health Team Gave Care In A Professional Way | 4: |
| Star Rating For Health Team Communicated Well With Them | 4: |
| Star Rating Team Discussed Medicines, Pain, And Home Safety | 5: |
| Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by FREEMAN HOME CARE SERVICES
FREEMAN HOME CARE SERVICES provides home health care services in these zip codes.
64755 64801 64802 64803 64804 64830 64831 64832 64833 64834 64835 64836 64840 64841 64842 64843 64844 64847 64848 64849 64850 64854 64855 64856 64857 64858 64859 64861 64862 64863 64864 64865 64866 64867 64868 64870 64873 64874 65548 65723 65730 65734 66712 66713 66724 66725 66728 66739 66762 66763 66770 66773 66781
Performance Measures for FREEMAN HOME CARE SERVICES
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
| Question | Percentage |
|---|---|
| How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 94.6% |
| How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 64.5% |
| How Often Patients Got Better At Walking Or Moving Around | 79.8% |
| How Often Patients Got Better At Getting In And Out Of Bed | 92.2% |
| How Often Patients Got Better At Bathing | 80% |
| How Often Patients' Breathing Improved | 85.3% |
| How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 77.2% |
| How Often Home Health Patients Had To Be Admitted To The Hospital | 13.3% |
| How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 12.4% |
Patient Survey Responses for FREEMAN HOME CARE SERVICES
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for FREEMAN HOME CARE SERVICES to the national results for similar facilities.
| Question | Percentage / Compared to National |
|---|---|
| Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 92% (Nat: 88%) Higher |
| Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 91% (Nat: 86%) Higher |
| Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 89% (Nat: 82%) Higher |
| Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 89% (Nat: 85%) Higher |
| Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 84% (Nat: 78%) Higher |
Medical Professionals Associated with FREEMAN HOME CARE SERVICES
These are the doctors who are affiliated with FREEMAN HOME CARE SERVICES.
- KEVIN CHRISTIAN ( GENERAL SURGERY - FREEMAN-OAK HILL HEALTH SYSTEM )
- DAVID BLACK ( ORTHOPEDIC SURGERY - FREEMAN-OAK HILL HEALTH SYSTEM )
- TODD TWISS ( ORTHOPEDIC SURGERY - FREEMAN-OAK HILL HEALTH SYSTEM )
- BRUCE AKUNA ( FAMILY PRACTICE - CORNERSTONE MEDICAL, LLC )
- JOSHUA SWEANEY ( NEUROSURGERY - FREEMAN-OAK HILL HEALTH SYSTEM )
- DEREK MILLER ( ORTHOPEDIC SURGERY - FREEMAN-OAK HILL HEALTH SYSTEM )
- THOMAS SANDERS ( ORTHOPEDIC SURGERY - FREEMAN-OAK HILL HEALTH SYSTEM )
- ROBERT LIEURANCE ( ORTHOPEDIC SURGERY - FREEMAN-OAK HILL HEALTH SYSTEM )
- RONALD BROWNING ( INTERNAL MEDICINE - FREEMAN-OAK HILL HEALTH SYSTEM )
- MARGARET NICHOLS ( NEUROSURGERY - FREEMAN-OAK HILL HEALTH SYSTEM )
- BRANDON GIBSON ( INTERNAL MEDICINE - FREEMAN-OAK HILL HEALTH SYSTEM )
- CLINT DUNKLE ( INTERNAL MEDICINE - FREEMAN-OAK HILL HEALTH SYSTEM )
- KIMBERLY WOOD ( INTERNAL MEDICINE - JOPLIN INTERNAL MEDICINE CLINIC )
- ERIC VON HOLTEN ( INTERNAL MEDICINE - FREEMAN-OAK HILL HEALTH SYSTEM )
