LUTHERAN SENIOR SERVICES HOME HEALTH: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3.5 out of 5): , Patient Recommendation: 73%
1150 HANLEY INDUSTRIAL COURT BRENTWOOD, MO 63144
314-963-3430
Data date: Jan 17, 2024
The Most Important Data about LUTHERAN SENIOR SERVICES HOME HEALTH
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for LUTHERAN SENIOR SERVICES HOME HEALTH is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 70% of its customers. This is LOWER than the national average. The percentage of patients who gave LUTHERAN SENIOR SERVICES HOME HEALTH a rating of 9 or 10 was 73%. This is LOWER than the national average. The agency has been participating in Medicare since 11/09/2000. The agency costs MORE than the average agency nationally. The agency serves 89 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about LUTHERAN SENIOR SERVICES HOME HEALTH, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on LUTHERAN SENIOR SERVICES HOME HEALTH
Data as of Jan 17, 2024
Address:
1150 HANLEY INDUSTRIAL COURT
BRENTWOOD, MO 63144
Medicare Provider Number: 267543
Participating in Medicare Since: November 09, 2000
Ownership Type: VOLUNTARY NON PROFIT - RELIGIOUS AFFILIATION
Cost compared to national average: 101%
DTC Performance for LUTHERAN SENIOR SERVICES HOME HEALTH
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for LUTHERAN SENIOR SERVICES HOME HEALTH.
Home Health Care Services
LUTHERAN SENIOR SERVICES HOME HEALTH offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
|
|
Ratings for LUTHERAN SENIOR SERVICES HOME HEALTH
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3.5: |
HHCAHPS Survey Summary Star Rating | 2: |
Star Rating For Health Team Gave Care In A Professional Way | 1: |
Star Rating For Health Team Communicated Well With Them | 2: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 2: |
Star Rating For How Patients Rated Overall Care From Agency | 1: |
Service Area Covered by LUTHERAN SENIOR SERVICES HOME HEALTH
LUTHERAN SENIOR SERVICES HOME HEALTH provides home health care services in these zip codes.
62025 62040 62095 62221 62226 62294 63005 63010 63011 63012 63016 63017 63021 63023 63025 63026 63028 63031 63033 63034 63038 63040 63042 63043 63044 63048 63049 63050 63051 63052 63069 63070 63074 63088 63101 63102 63103 63104 63105 63106 63107 63108 63109 63110 63111 63112 63113 63114 63115 63116 63117 63118 63119 63120 63121 63122 63123 63124 63125 63126 63127 63128 63129 63130 63131 63132 63133 63134 63135 63136 63137 63138 63139 63141 63143 63144 63146 63147 63166 63301 63303 63304 63332 63341 63366 63367 63368 63376 63385
Performance Measures for LUTHERAN SENIOR SERVICES HOME HEALTH
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 98.8% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 96.1% |
How Often Patients Got Better At Walking Or Moving Around | 86.7% |
How Often Patients Got Better At Getting In And Out Of Bed | 100% |
How Often Patients Got Better At Bathing | 88.1% |
How Often Patients' Breathing Improved | 88.4% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 85% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 18% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 8% |
Patient Survey Responses for LUTHERAN SENIOR SERVICES HOME HEALTH
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for LUTHERAN SENIOR SERVICES HOME HEALTH to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 82% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 81% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 72% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 73% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 70% (Nat: 78%) Lower |
Medical Professionals Associated with LUTHERAN SENIOR SERVICES HOME HEALTH
These are the doctors who are affiliated with LUTHERAN SENIOR SERVICES HOME HEALTH.
- JUSTIN STARKE ( INTERNAL MEDICINE - MERCY CLINIC EAST COMMUNITIES )
- REX HUDSON ( GENERAL PRACTICE - METRO IMAGING LLC )
- SARINA PHATAK ( INTERNAL MEDICINE - GENERATION CLINICAL PARTNERS LLC )
- DAVID ABBOTT ( INTERNAL MEDICINE - ABBOTT AND ASSOCIATES, INC. )
- WALTER LIN ( INTERNAL MEDICINE - GENERATION CLINICAL PARTNERS LLC )