CARING PROFESSIONALS HOME CARE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2.5 out of 5): , Patient Recommendation: 78%
3450 - 3456 W PETERSON AVENUE CHICAGO, IL 60659
773-588-5700
Data date: Jan 17, 2024
The Most Important Data about CARING PROFESSIONALS HOME CARE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for CARING PROFESSIONALS HOME CARE is 2.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 64% of its customers. This is LOWER than the national average. The percentage of patients who gave CARING PROFESSIONALS HOME CARE a rating of 9 or 10 was 78%. This is LOWER than the national average. The agency has been participating in Medicare since 10/14/1993. The agency costs LESS than the average agency nationally. The agency serves 102 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about CARING PROFESSIONALS HOME CARE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on CARING PROFESSIONALS HOME CARE
Data as of Jan 17, 2024
Address:
3450 - 3456 W PETERSON AVENUE
CHICAGO, IL 60659
Medicare Provider Number: 147545
Participating in Medicare Since: October 14, 1993
Ownership Type: PROPRIETARY
Cost compared to national average: 99%
DTC Performance for CARING PROFESSIONALS HOME CARE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for CARING PROFESSIONALS HOME CARE.
Home Health Care Services
CARING PROFESSIONALS HOME CARE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for CARING PROFESSIONALS HOME CARE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 2.5: |
HHCAHPS Survey Summary Star Rating |
Not Available |
Star Rating For Health Team Gave Care In A Professional Way |
Not Available |
Star Rating For Health Team Communicated Well With Them |
Not Available |
Star Rating Team Discussed Medicines, Pain, And Home Safety |
Not Available |
Star Rating For How Patients Rated Overall Care From Agency |
Not Available |
Service Area Covered by CARING PROFESSIONALS HOME CARE
CARING PROFESSIONALS HOME CARE provides home health care services in these zip codes.
60005 60008 60010 60016 60018 60025 60026 60053 60056 60060 60062 60067 60068 60069 60074 60076 60077 60089 60090 60091 60093 60104 60106 60124 60126 60173 60193 60201 60202 60302 60305 60402 60406 60409 60417 60419 60430 60438 60443 60458 60466 60467 60471 60472 60475 60478 60484 60514 60559 60563 60564 60601 60604 60605 60608 60609 60610 60611 60612 60613 60614 60615 60616 60617 60618 60619 60620 60621 60622 60623 60625 60626 60628 60630 60631 60632 60634 60636 60637 60638 60639 60640 60641 60642 60643 60644 60645 60646 60647 60649 60651 60652 60653 60654 60655 60657 60659 60660 60707 60712 60714 60827
Performance Measures for CARING PROFESSIONALS HOME CARE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 91.7% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 66.2% |
How Often Patients Got Better At Walking Or Moving Around | 73.9% |
How Often Patients Got Better At Getting In And Out Of Bed | 85.9% |
How Often Patients Got Better At Bathing | 72.8% |
How Often Patients' Breathing Improved | 85.6% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 75.7% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 16.5% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 7.6% |
Patient Survey Responses for CARING PROFESSIONALS HOME CARE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CARING PROFESSIONALS HOME CARE to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 88% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 87% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 96% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 78% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 64% (Nat: 78%) Lower |
Medical Professionals Associated with CARING PROFESSIONALS HOME CARE
These are the doctors who are affiliated with CARING PROFESSIONALS HOME CARE.
- APARNA KALYAN ( HEMATOLOGY/ONCOLOGY - NORTHWESTERN MEDICAL FACULTY FOUNDATION )
- HYUNJA CHUNG ( FAMILY PRACTICE )
- JOHN OH ( INTERNAL MEDICINE )