HOME CARE EXPERTS: Ratings, Survey Results, and Analysis

The Most Important Data about HOME CARE EXPERTS

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for HOME CARE EXPERTS is 5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 59% of its customers. This is LOWER than the national average. The percentage of patients who gave HOME CARE EXPERTS a rating of 9 or 10 was 71%. This is LOWER than the national average. The agency has been participating in Medicare since 12/16/2002. The agency costs LESS than the average agency nationally. The agency serves 258 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information on HOME CARE EXPERTS

DTC Performance for HOME CARE EXPERTS

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Same As National Rate for HOME CARE EXPERTS.

Home Health Care Services

HOME CARE EXPERTS offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Ratings for HOME CARE EXPERTS

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Service Area Covered by HOME CARE EXPERTS

HOME CARE EXPERTS provides home health care services in these zip codes.

60004 60005 60007 60010 60012 60013 60014 60016 60018 60020 60021 60025 60030 60033 60034 60041 60042 60045 60046 60047 60048 60050 60051 60056 60061 60062 60067 60069 60070 60071 60073 60076 60077 60081 60084 60085 60087 60089 60090 60091 60093 60097 60098 60101 60102 60103 60104 60107 60108 60109 60110 60118 60119 60120 60123 60124 60126 60130 60131 60133 60134 60135 60136 60137 60139 60140 60142 60143 60145 60148 60151 60152 60153 60154 60155 60156 60160 60162 60163 60164 60165 60169 60171 60172 60173 60174 60175 60176 60177 60178 60184 60185 60187 60188 60189 60190 60191 60192 60193 60194 60201 60302 60304 60305 60401 60402 60403 60406 60409 60411 60415 60417 60418 60419 60422 60423 60425 60426 60428 60429 60430 60431 60432 60433 60435 60436 60438 60439 60440 60441 60442 60443 60445 60446 60448 60449 60450 60451 60452 60453 60455 60457 60458 60459 60461 60462 60463 60464 60465 60466 60467 60468 60472 60473 60475 60477 60478 60480 60482 60487 60490 60491 60501 60502 60504 60505 60506 60510 60513 60514 60515 60516 60517 60521 60523 60525 60526 60527 60532 60534 60538 60540 60542 60543 60544 60545 60546 60554 60555 60558 60559 60560 60561 60563 60564 60565 60585 60586 60601 60605 60607 60608 60609 60610 60611 60612 60613 60614 60615 60616 60617 60618 60619 60620 60621 60622 60623 60624 60625 60626 60628 60629 60630 60631 60632 60633 60634 60636 60637 60638 60639 60640 60641 60642 60643 60644 60645 60646 60647 60649 60651 60652 60653 60654 60655 60657 60659 60660 60706 60707 60712 60714 60803 60804 60805 60827 60950 61008

Performance Measures for HOME CARE EXPERTS

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Patient Survey Responses for HOME CARE EXPERTS

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HOME CARE EXPERTS to the national results for similar facilities.