PROVIDENCE AT HOME: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2.5 out of 5): , Patient Recommendation: 77%
18601 N CREEK DRIVE TINLEY PARK, IL 60477
800-509-2800
Data date: Jan 17, 2024
The Most Important Data about PROVIDENCE AT HOME
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for PROVIDENCE AT HOME is 2.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 74% of its customers. This is LOWER than the national average. The percentage of patients who gave PROVIDENCE AT HOME a rating of 9 or 10 was 77%. This is LOWER than the national average. The agency has been participating in Medicare since 03/30/1994. The agency costs MORE than the average agency nationally. The agency serves 115 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about PROVIDENCE AT HOME, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on PROVIDENCE AT HOME
Data as of Jan 17, 2024
Address:
18601 N CREEK DRIVE
TINLEY PARK, IL 60477
Medicare Provider Number: 147559
Participating in Medicare Since: March 30, 1994
Ownership Type: VOLUNTARY NON-PROFIT - OTHER
Cost compared to national average: 109%
DTC Performance for PROVIDENCE AT HOME
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for PROVIDENCE AT HOME.
Home Health Care Services
PROVIDENCE AT HOME offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for PROVIDENCE AT HOME
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 2.5: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
Star Rating For How Patients Rated Overall Care From Agency | 2: |
Service Area Covered by PROVIDENCE AT HOME
PROVIDENCE AT HOME provides home health care services in these zip codes.
60101 60104 60106 60108 60126 60130 60139 60148 60153 60154 60155 60160 60162 60163 60164 60171 60181 60187 60189 60191 60302 60305 60401 60403 60406 60409 60411 60415 60417 60418 60419 60422 60423 60425 60426 60428 60429 60430 60433 60438 60439 60440 60441 60442 60443 60445 60446 60448 60449 60451 60452 60453 60455 60456 60457 60458 60459 60461 60462 60463 60464 60465 60466 60467 60468 60469 60471 60473 60475 60476 60477 60478 60482 60484 60487 60491 60513 60514 60515 60516 60517 60521 60523 60525 60526 60527 60532 60540 60544 60546 60559 60561 60564 60565 60617 60633 60638 60643 60655 60707 60803 60804 60805 60827 60901 60913 60914 60915 60940 60941 60950 60954 60958 60961 60964
Performance Measures for PROVIDENCE AT HOME
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 97.2% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 82.3% |
How Often Patients Got Better At Walking Or Moving Around | 79.7% |
How Often Patients Got Better At Getting In And Out Of Bed | 77.1% |
How Often Patients Got Better At Bathing | 81.7% |
How Often Patients' Breathing Improved | 77.7% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 80.1% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 12.5% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 11.3% |
Patient Survey Responses for PROVIDENCE AT HOME
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PROVIDENCE AT HOME to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 90% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 85% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 74% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 77% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 74% (Nat: 78%) Lower |
Medical Professionals Associated with PROVIDENCE AT HOME
These are the doctors who are affiliated with PROVIDENCE AT HOME.
- JOHN DEFOREST ( FAMILY PRACTICE )
- GREGORY MCCOMIS ( ORTHOPEDIC SURGERY - NORTH POINT ORTHOPEDICS LLC )
- JOHN CURTIN ( FAMILY PRACTICE - ASAD ZAMAN MD SC )
- PATRICK O'MEARA ( INTERNAL MEDICINE - DUPAGE MEDICAL GROUP LTD )
- KHAJA ASADULLAH ( INTERNAL MEDICINE )
- JEROME DONNELLY ( FAMILY PRACTICE - ILLINOIS POST-ACUTE MEDICAL SERVICES 1 PC )
- TREVOR MARCOTTE ( FAMILY PRACTICE - MARCOTTE MEDICAL GROUP PC )
- ANAND SHAH ( FAMILY PRACTICE - COMMUNITY CARE NETWORK INC )
- NADER TOBIA ( INTERNAL MEDICINE )
- ASIF FAROOQUI ( INTERNAL MEDICINE - PRECISE TELEHEALTH INC )
- SUNIL DEDHIA ( ORTHOPEDIC SURGERY - ORTHOPAEDIC SPECIALISTS OF NORTHWEST INDIANA PC )
- KARIM YUNEZ ( INTERNAL MEDICINE - KARIM S YUNEZ MD SC )