LHC-ILLINOIS HOME HEALTH CARE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4.5 out of 5): , Patient Recommendation: 76%
19720 GOVERNORS HIGHWAY SUITE 1 FLOSSMOOR, IL 60422
708-283-4240
Data date: Jan 17, 2024
The Most Important Data about LHC-ILLINOIS HOME HEALTH CARE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for LHC-ILLINOIS HOME HEALTH CARE is 4.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 59% of its customers. This is LOWER than the national average. The percentage of patients who gave LHC-ILLINOIS HOME HEALTH CARE a rating of 9 or 10 was 76%. This is LOWER than the national average. The agency has been participating in Medicare since 06/10/1997. The agency costs LESS than the average agency nationally. The agency serves 192 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about LHC-ILLINOIS HOME HEALTH CARE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on LHC-ILLINOIS HOME HEALTH CARE
Data as of Jan 17, 2024
Address:
19720 GOVERNORS HIGHWAY SUITE 1
FLOSSMOOR, IL 60422
Medicare Provider Number: 147683
Participating in Medicare Since: June 10, 1997
Ownership Type: PROPRIETARY
Cost compared to national average: 97%
DTC Performance for LHC-ILLINOIS HOME HEALTH CARE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Worse Than National Rate for LHC-ILLINOIS HOME HEALTH CARE.
Home Health Care Services
LHC-ILLINOIS HOME HEALTH CARE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for LHC-ILLINOIS HOME HEALTH CARE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4.5: |
HHCAHPS Survey Summary Star Rating | 2: |
Star Rating For Health Team Gave Care In A Professional Way | 2: |
Star Rating For Health Team Communicated Well With Them | 2: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
Star Rating For How Patients Rated Overall Care From Agency | 2: |
Service Area Covered by LHC-ILLINOIS HOME HEALTH CARE
LHC-ILLINOIS HOME HEALTH CARE provides home health care services in these zip codes.
60004 60016 60025 60040 60074 60090 60101 60103 60104 60126 60130 60131 60137 60141 60153 60154 60155 60160 60162 60163 60164 60171 60181 60193 60301 60302 60304 60305 60401 60402 60403 60404 60406 60407 60408 60409 60410 60411 60415 60416 60417 60419 60421 60422 60423 60424 60425 60426 60428 60429 60430 60431 60432 60433 60435 60436 60438 60439 60440 60441 60442 60443 60444 60445 60446 60447 60448 60449 60450 60451 60452 60453 60455 60456 60457 60458 60459 60461 60462 60463 60464 60465 60466 60467 60468 60469 60471 60472 60473 60475 60476 60477 60478 60481 60482 60484 60487 60490 60491 60501 60506 60514 60515 60517 60525 60526 60527 60534 60542 60543 60544 60546 60558 60559 60560 60561 60563 60564 60585 60586 60601 60605 60607 60608 60609 60610 60611 60612 60613 60614 60615 60616 60617 60618 60619 60620 60621 60622 60623 60624 60625 60626 60628 60629 60630 60632 60633 60634 60636 60637 60638 60639 60640 60641 60642 60643 60644 60645 60646 60647 60649 60651 60652 60653 60655 60657 60659 60660 60661 60707 60803 60804 60805 60827 60901 60910 60913 60914 60915 60917 60922 60927 60935 60940 60941 60950 60951 60954 60958 60961 60964 60970
Performance Measures for LHC-ILLINOIS HOME HEALTH CARE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 96.7% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 77.7% |
How Often Patients Got Better At Walking Or Moving Around | 92.2% |
How Often Patients Got Better At Getting In And Out Of Bed | 91% |
How Often Patients Got Better At Bathing | 95.2% |
How Often Patients' Breathing Improved | 97.5% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 94.3% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 14.1% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 10.4% |
Patient Survey Responses for LHC-ILLINOIS HOME HEALTH CARE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for LHC-ILLINOIS HOME HEALTH CARE to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 83% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 82% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 78% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 76% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 59% (Nat: 78%) Lower |
Medical Professionals Associated with LHC-ILLINOIS HOME HEALTH CARE
These are the doctors who are affiliated with LHC-ILLINOIS HOME HEALTH CARE.
- AMRINDER SINGH ( NEUROLOGY - UNITED HEALTH SERVICES HOSPITALS, INC. )
- AMRINDER SINGH ( FAMILY PRACTICE - WHEATON FRANCISCAN MEDICAL GROUP INC )