ADVOCATE HOME HEALTH CARE SERV: Ratings, Survey Results, and Analysis

CMS Five Star Rating (4 out of 5): , Patient Recommendation: 80%

 2000 SPRINGER DRIVE LOMBARD, IL 60148

  630-572-1232

Data date: Jan 17, 2024

The Most Important Data about ADVOCATE HOME HEALTH CARE SERV

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for ADVOCATE HOME HEALTH CARE SERV is 4 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 72% of its customers. This is LOWER than the national average. The percentage of patients who gave ADVOCATE HOME HEALTH CARE SERV a rating of 9 or 10 was 80%. This is LOWER than the national average. The agency has been participating in Medicare since 06/01/1977. The agency costs LESS than the average agency nationally. The agency serves 312 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

What is this page all about?

Below is everything shred of information that we can find about ADVOCATE HOME HEALTH CARE SERV, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.

General Information on ADVOCATE HOME HEALTH CARE SERV

Data as of Jan 17, 2024

Address:

2000 SPRINGER DRIVE

LOMBARD, IL 60148

Click for Map

The Best Home Health Agencies around LOMBARD

The Worst Home Health Agencies around LOMBARD

Medicare Provider Number: 147150

Participating in Medicare Since: June 01, 1977

Ownership Type: VOLUNTARY NON PROFIT - RELIGIOUS AFFILIATION

Cost compared to national average: 96%

DTC Performance for ADVOCATE HOME HEALTH CARE SERV

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Better Than National Rate for ADVOCATE HOME HEALTH CARE SERV.

Home Health Care Services

ADVOCATE HOME HEALTH CARE SERV offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Services Offered Services Not Offered
  • Nursing
  • Physical Therapy
  • Occupational Therapy
  • Speech Pathology Therapy
  • Medical Social Services
  • Home Health Aide Services
  • NONE

Ratings for ADVOCATE HOME HEALTH CARE SERV

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Rating Type Rating
5-Star Quality Rating 4:
HHCAHPS Survey Summary Star Rating 3:
Star Rating For Health Team Gave Care In A Professional Way 3:
Star Rating For Health Team Communicated Well With Them 2:
Star Rating Team Discussed Medicines, Pain, And Home Safety 3:
Star Rating For How Patients Rated Overall Care From Agency 2:

Service Area Covered by ADVOCATE HOME HEALTH CARE SERV

ADVOCATE HOME HEALTH CARE SERV provides home health care services in these zip codes.

53073 53105 53144 53402 53536 60002 60004 60005 60006 60007 60008 60010 60011 60012 60013 60014 60015 60016 60018 60020 60021 60022 60025 60026 60029 60030 60031 60033 60034 60035 60040 60041 60042 60043 60044 60045 60046 60047 60048 60050 60051 60053 60055 60056 60060 60061 60062 60064 60067 60068 60069 60070 60071 60072 60073 60074 60075 60076 60077 60079 60081 60082 60083 60084 60085 60087 60088 60089 60090 60091 60093 60096 60097 60098 60099 60101 60102 60103 60104 60105 60106 60107 60108 60110 60118 60119 60120 60121 60123 60124 60126 60130 60131 60133 60134 60135 60136 60137 60139 60140 60141 60142 60143 60148 60152 60153 60154 60155 60156 60157 60160 60162 60163 60164 60165 60169 60171 60172 60173 60174 60175 60176 60177 60180 60181 60184 60185 60187 60188 60189 60190 60191 60192 60193 60194 60195 60201 60202 60203 60301 60302 60304 60305 60401 60402 60403 60404 60406 60408 60409 60411 60415 60417 60418 60419 60421 60422 60423 60425 60426 60428 60429 60430 60431 60432 60433 60435 60436 60437 60438 60439 60440 60441 60443 60445 60446 60448 60449 60451 60452 60453 60455 60456 60457 60458 60459 60461 60462 60463 60464 60465 60466 60467 60469 60471 60472 60473 60475 60476 60477 60478 60480 60482 60484 60487 60490 60491 60501 60502 60503 60504 60505 60506 60510 60511 60512 60513 60514 60515 60516 60517 60521 60522 60523 60525 60526 60527 60532 60534 60538 60540 60542 60543 60544 60545 60546 60554 60555 60558 60559 60560 60561 60563 60564 60565 60567 60585 60586 60601 60602 60603 60605 60606 60607 60608 60609 60610 60611 60612 60613 60614 60615 60616 60617 60618 60619 60620 60621 60622 60623 60624 60625 60626 60628 60629 60630 60631 60632 60633 60634 60636 60637 60638 60639 60640 60641 60642 60643 60644 60645 60646 60647 60649 60651 60652 60653 60654 60655 60656 60657 60659 60660 60661 60680 60706 60707 60712 60714 60803 60804 60805 60827

Performance Measures for ADVOCATE HOME HEALTH CARE SERV

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Question Percentage
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely 98.1%
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season 83.5%
How Often Patients Got Better At Walking Or Moving Around 89.1%
How Often Patients Got Better At Getting In And Out Of Bed 89.9%
How Often Patients Got Better At Bathing 91.3%
How Often Patients' Breathing Improved 95.9%
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth 87.3%
How Often Home Health Patients Had To Be Admitted To The Hospital 13.6%
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted 10%

Patient Survey Responses for ADVOCATE HOME HEALTH CARE SERV

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ADVOCATE HOME HEALTH CARE SERV to the national results for similar facilities.

Question Percentage / Compared to National
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way 87% (Nat: 88%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them 82% (Nat: 86%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them 79% (Nat: 82%)
Lower
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) 80% (Nat: 85%)
Lower
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family 72% (Nat: 78%)
Lower

Medical Professionals Associated with ADVOCATE HOME HEALTH CARE SERV

These are the doctors who are affiliated with ADVOCATE HOME HEALTH CARE SERV.

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