NORTH SHORE AT HOME: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4.5 out of 5): , Patient Recommendation: 84%
202 S GREENLEAF ST, SUITE C GURNEE, IL 60031
847-360-7660
Data date: Jan 17, 2024
The Most Important Data about NORTH SHORE AT HOME
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for NORTH SHORE AT HOME is 4.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 84% of its customers. This is HIGHER than the national average. The percentage of patients who gave NORTH SHORE AT HOME a rating of 9 or 10 was 84%. This is LOWER than the national average. The agency has been participating in Medicare since 06/30/1982. The agency costs LESS than the average agency nationally. The agency serves 41 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about NORTH SHORE AT HOME, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on NORTH SHORE AT HOME
Data as of Jan 17, 2024
Address:
202 S GREENLEAF ST, SUITE C
GURNEE, IL 60031
Medicare Provider Number: 147211
Participating in Medicare Since: June 30, 1982
Ownership Type: PROPRIETARY
Cost compared to national average: 91%
DTC Performance for NORTH SHORE AT HOME
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Same As National Rate for NORTH SHORE AT HOME.
Home Health Care Services
NORTH SHORE AT HOME offers 5 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for NORTH SHORE AT HOME
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4.5: |
HHCAHPS Survey Summary Star Rating |
Not Available |
Star Rating For Health Team Gave Care In A Professional Way |
Not Available |
Star Rating For Health Team Communicated Well With Them |
Not Available |
Star Rating Team Discussed Medicines, Pain, And Home Safety |
Not Available |
Star Rating For How Patients Rated Overall Care From Agency |
Not Available |
Service Area Covered by NORTH SHORE AT HOME
NORTH SHORE AT HOME provides home health care services in these zip codes.
53104 53105 53128 53132 53140 53142 53143 53144 53147 53158 53168 53170 53172 53179 53181 53184 53403 53405 60002 60020 60030 60031 60035 60041 60045 60046 60047 60048 60051 60060 60061 60064 60073 60075 60081 60083 60084 60085 60087 60096 60099
Performance Measures for NORTH SHORE AT HOME
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 100% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 73.8% |
How Often Patients Got Better At Walking Or Moving Around | 94.4% |
How Often Patients Got Better At Getting In And Out Of Bed | 96.7% |
How Often Patients Got Better At Bathing | 90.2% |
How Often Patients' Breathing Improved | 94.8% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 83.4% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 10.9% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 17% |
Patient Survey Responses for NORTH SHORE AT HOME
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NORTH SHORE AT HOME to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 95% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 96% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 78% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 84% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 84% (Nat: 78%) Higher |
Medical Professionals Associated with NORTH SHORE AT HOME
These are the doctors who are affiliated with NORTH SHORE AT HOME.