CHI HEALTH AT HOME: Ratings, Survey Results, and Analysis

The Most Important Data about CHI HEALTH AT HOME

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for CHI HEALTH AT HOME is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 81% of its customers. This is HIGHER than the national average. The percentage of patients who gave CHI HEALTH AT HOME a rating of 9 or 10 was 89%. This is HIGHER than the national average. The agency has been participating in Medicare since 03/11/1980. The agency costs MORE than the average agency nationally. The agency serves 49 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information on CHI HEALTH AT HOME

DTC Performance for CHI HEALTH AT HOME

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Better Than National Rate for CHI HEALTH AT HOME.

Home Health Care Services

CHI HEALTH AT HOME offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Ratings for CHI HEALTH AT HOME

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Service Area Covered by CHI HEALTH AT HOME

CHI HEALTH AT HOME provides home health care services in these zip codes.

58428 58463 58477 58482 58487 58488 58494 58501 58502 58503 58504 58520 58521 58524 58528 58530 58531 58532 58535 58540 58544 58545 58554 58558 58559 58560 58563 58565 58566 58570 58571 58572 58575 58576 58577 58579 58701 58703 58710 58712 58725 58735 58736 58740 58759 58779 58781 58788 58792

Performance Measures for CHI HEALTH AT HOME

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Patient Survey Responses for CHI HEALTH AT HOME

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CHI HEALTH AT HOME to the national results for similar facilities.