REGENCY HOME HEALTHCARE SRVCS: Ratings, Survey Results, and Analysis
CMS Five Star Rating (1.5 out of 5): , Patient Recommendation: 79%
10467 93RD AVENUE NORTH MAPLE GROVE, MN 55369
651-488-4655
Data date: Jan 17, 2024
The Most Important Data about REGENCY HOME HEALTHCARE SRVCS
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for REGENCY HOME HEALTHCARE SRVCS is 1.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 63% of its customers. This is LOWER than the national average. The percentage of patients who gave REGENCY HOME HEALTHCARE SRVCS a rating of 9 or 10 was 79%. This is LOWER than the national average. The agency has been participating in Medicare since 05/14/2004. The agency serves 144 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about REGENCY HOME HEALTHCARE SRVCS, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on REGENCY HOME HEALTHCARE SRVCS
Data as of Jan 17, 2024
Address:
10467 93RD AVENUE NORTH
MAPLE GROVE, MN 55369
Medicare Provider Number: 248081
Participating in Medicare Since: May 14, 2004
Ownership Type: PROPRIETARY
Cost compared to national average: N/A
DTC Performance for REGENCY HOME HEALTHCARE SRVCS
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Not Available for REGENCY HOME HEALTHCARE SRVCS.
Home Health Care Services
REGENCY HOME HEALTHCARE SRVCS offers 4 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for REGENCY HOME HEALTHCARE SRVCS
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 1.5: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 3: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by REGENCY HOME HEALTHCARE SRVCS
REGENCY HOME HEALTHCARE SRVCS provides home health care services in these zip codes.
54849 54880 55014 55016 55024 55025 55033 55038 55044 55055 55068 55071 55075 55076 55077 55082 55101 55102 55103 55104 55105 55106 55107 55108 55109 55110 55112 55113 55116 55117 55118 55119 55120 55122 55123 55124 55125 55126 55127 55128 55129 55130 55170 55301 55302 55303 55304 55308 55309 55311 55313 55316 55320 55321 55327 55330 55337 55343 55349 55357 55358 55362 55363 55369 55371 55373 55374 55376 55378 55379 55382 55390 55398 55403 55404 55405 55406 55407 55408 55410 55411 55412 55413 55414 55419 55421 55422 55423 55426 55427 55428 55429 55430 55431 55432 55433 55434 55435 55441 55443 55444 55445 55446 55447 55449 55454 55616 55702 55717 55718 55720 55733 55736 55767 55779 55802 55803 55804 55805 55806 55807 55808 55810 55811 55812 55909 55912 55918 55926 55940 55951 55953 55970 55973 56007 56032 56036 56042 56068 56121 56301 56303 56377 56479
Performance Measures for REGENCY HOME HEALTHCARE SRVCS
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 85.1% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 52.8% |
How Often Patients Got Better At Walking Or Moving Around | 50.9% |
How Often Patients Got Better At Getting In And Out Of Bed | -% |
How Often Patients Got Better At Bathing | 73.1% |
How Often Patients' Breathing Improved | 72.1% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 50.3% |
How Often Home Health Patients Had To Be Admitted To The Hospital | -% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | -% |
Patient Survey Responses for REGENCY HOME HEALTHCARE SRVCS
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for REGENCY HOME HEALTHCARE SRVCS to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 85% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 86% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 74% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 79% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 63% (Nat: 78%) Lower |
Medical Professionals Associated with REGENCY HOME HEALTHCARE SRVCS
These are the doctors who are affiliated with REGENCY HOME HEALTHCARE SRVCS.