HORIZON HOME CARE AND HOSPICE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2.5 out of 5): , Patient Recommendation: 85%
11400 W LAKE PARK DRIVE MILWAUKEE, WI 53224
414-365-8300
Data date: Jan 17, 2024
The Most Important Data about HORIZON HOME CARE AND HOSPICE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for HORIZON HOME CARE AND HOSPICE is 2.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 78% of its customers. This is LOWER than the national average. The percentage of patients who gave HORIZON HOME CARE AND HOSPICE a rating of 9 or 10 was 85%. This is LOWER than the national average. The agency has been participating in Medicare since 09/09/1976. The agency costs LESS than the average agency nationally. The agency serves 122 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about HORIZON HOME CARE AND HOSPICE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on HORIZON HOME CARE AND HOSPICE
Data as of Jan 17, 2024
Address:
11400 W LAKE PARK DRIVE
MILWAUKEE, WI 53224
Medicare Provider Number: 527083
Participating in Medicare Since: September 09, 1976
Ownership Type: VOLUNTARY NON-PROFIT - OTHER
Cost compared to national average: 98%
DTC Performance for HORIZON HOME CARE AND HOSPICE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for HORIZON HOME CARE AND HOSPICE.
Home Health Care Services
HORIZON HOME CARE AND HOSPICE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for HORIZON HOME CARE AND HOSPICE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 2.5: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by HORIZON HOME CARE AND HOSPICE
HORIZON HOME CARE AND HOSPICE provides home health care services in these zip codes.
52314 53001 53002 53003 53004 53005 53007 53010 53012 53017 53018 53021 53022 53024 53027 53029 53033 53034 53035 53037 53040 53042 53045 53046 53048 53050 53051 53058 53060 53066 53069 53072 53074 53075 53076 53078 53080 53086 53089 53090 53091 53092 53095 53097 53098 53103 53104 53105 53108 53110 53118 53119 53120 53122 53126 53129 53130 53132 53139 53140 53142 53143 53144 53146 53149 53150 53151 53152 53153 53154 53158 53168 53170 53172 53177 53179 53181 53182 53183 53185 53186 53188 53189 53192 53201 53202 53203 53204 53205 53206 53207 53208 53209 53210 53211 53212 53213 53214 53215 53216 53217 53218 53219 53220 53221 53222 53223 53224 53225 53226 53227 53228 53233 53235 53401 53402 53403 53404 53405 53406 53545 54935
Performance Measures for HORIZON HOME CARE AND HOSPICE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 89.7% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 80.1% |
How Often Patients Got Better At Walking Or Moving Around | 78.6% |
How Often Patients Got Better At Getting In And Out Of Bed | 80.6% |
How Often Patients Got Better At Bathing | 80.1% |
How Often Patients' Breathing Improved | 85.6% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 74.2% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 16.8% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 13.1% |
Patient Survey Responses for HORIZON HOME CARE AND HOSPICE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HORIZON HOME CARE AND HOSPICE to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 89% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 87% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 77% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 85% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 78% (Nat: 78%) Lower |
Medical Professionals Associated with HORIZON HOME CARE AND HOSPICE
These are the doctors who are affiliated with HORIZON HOME CARE AND HOSPICE.
- ABDEL HAI ALQWASMI ( HEMATOLOGY/ONCOLOGY - THE MEDICAL COLLEGE OF WISCONSIN INC )
- THEODORE MACKINNEY ( INTERNAL MEDICINE - THE MEDICAL COLLEGE OF WISCONSIN INC )
- HASHIM SADIG ( INTERNAL MEDICINE - VPA PC )
- MONICA OSULLIVAN ( INTERNAL MEDICINE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- MICHAEL ZEIHEN ( INTERNAL MEDICINE - FROEDTERT SOUTH INC )
- SCOTT HICKS ( ORTHOPEDIC SURGERY - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- OLIVER SCOTTING ( ORTHOPEDIC SURGERY - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- JONATHAN THOMPSON ( HEMATOLOGY/ONCOLOGY - THE MEDICAL COLLEGE OF WISCONSIN INC )
- JENNIFER THICKENS ( NURSE PRACTITIONER - COLUMBIA ST MARYS HOSPITAL MILWAUKEE INC )
- DREW HIETPAS ( INTERNAL MEDICINE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- GEORGE POULLETTE ( FAMILY PRACTICE - FROEDTERT SOUTH INC )
- MANILA SODHI ( INTERNAL MEDICINE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- HUMA ASGHAR ( INTERNAL MEDICINE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- ABRAHAM VARGHESE ( INTERNAL MEDICINE - MADISON MEDICAL AFFILIATES INC )
- JESSICA MINDER ( PODIATRY - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- MICHAEL KRON ( INFECTIOUS DISEASE - THE MEDICAL COLLEGE OF WISCONSIN INC )
- GREGORY BLOMMEL ( INTERNAL MEDICINE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- BRETT TWENTE ( INTERNAL MEDICINE - COLUMBIA ST MARYS HOSPITAL MILWAUKEE INC )
- GARY HERDRICH ( FAMILY PRACTICE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- DANIEL DUFFY ( FAMILY PRACTICE - COLUMBIA ST MARYS HOSPITAL MILWAUKEE INC )
- NANCY REEDER ( INTERNAL MEDICINE - COLUMBIA ST MARYS HOSPITAL MILWAUKEE INC )
- NICHOLAS MEYER ( GENERAL SURGERY - COLUMBIA ST MARYS HOSPITAL MILWAUKEE INC )
- WILL LYON ( GENERAL PRACTICE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- STUART WONG ( HEMATOLOGY/ONCOLOGY - THE MEDICAL COLLEGE OF WISCONSIN INC )
- MICHELLE GAUTHIER ( FAMILY PRACTICE - FROEDTERT SOUTH INC )
- LAURA KLECZKA ( INTERNAL MEDICINE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- SAMUEL STEVENS ( FAMILY PRACTICE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- DAVID LAWRENCE ( INTERNAL MEDICINE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- PAUL PEARSON ( THORACIC SURGERY - THE MEDICAL COLLEGE OF WISCONSIN INC )
- DAVID JOHNSTONE ( CARDIAC SURGERY - THE MEDICAL COLLEGE OF WISCONSIN INC )
- CARRIE PETERSON ( COLORECTAL SURGERY (PROCTOLOGY) - THE MEDICAL COLLEGE OF WISCONSIN INC )
- REBECCA LAMBERT ( FAMILY PRACTICE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- MARK MEIER ( FAMILY PRACTICE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- JAMES MACE ( GENERAL SURGERY - THE MEDICAL COLLEGE OF WISCONSIN INC )
- KATHRYN BYLOW ( HEMATOLOGY/ONCOLOGY - THE MEDICAL COLLEGE OF WISCONSIN INC )
- ANDREW KNOERNSCHILD ( FAMILY PRACTICE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- MICHAEL SCHNEIDER ( INTERNAL MEDICINE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- ALOK GOYAL ( INTERNAL MEDICINE - MILWAUKEE INTERNAL MEDICINE ASSOCIATES INC )
- ANNETTE HULL ( INTERNAL MEDICINE - FROEDTERT SOUTH INC )
- ERIC LUY ( INTERNAL MEDICINE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- JOHN LACEY ( UROLOGY - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- BRITTANY FASSE ( NURSE PRACTITIONER - THE MEDICAL COLLEGE OF WISCONSIN INC )
- RACHEL OOSTERBAAN ( INTERNAL MEDICINE - MADISON MEDICAL AFFILIATES INC )
- PEGGY STICKNEY ( FAMILY PRACTICE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- NUNZIO GAGLIANELLO ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - THE MEDICAL COLLEGE OF WISCONSIN INC )
- NEIL LUY ( INTERNAL MEDICINE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- GREGORY SPIELBAUER ( INTERNAL MEDICINE - WHEATON FRANCISCAN MEDICAL GROUP INC )
- EVAN MEIER ( FAMILY PRACTICE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- ANA CABAN CARDONA ( PEDIATRIC MEDICINE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- NICOLE BRUECK ( NURSE PRACTITIONER - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- ANN MAGUIRE ( INTERNAL MEDICINE - THE MEDICAL COLLEGE OF WISCONSIN INC )
- FREDERICK BULACAN ( INTERNAL MEDICINE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- THOMAS GIEVER ( HEMATOLOGY/ONCOLOGY - THE MEDICAL COLLEGE OF WISCONSIN INC )
- WENDEL FRIEDL ( INTERNAL MEDICINE - FROEDTERT SOUTH INC )
- BRUCE BERRY ( INTERNAL MEDICINE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- STUTI SHANKAR ( INTERNAL MEDICINE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- KEVIN GONIU ( INTERNAL MEDICINE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- CARA O'BRIEN ( GERIATRIC MEDICINE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- TRACIE DUNEK ( FAMILY PRACTICE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- STEVEN MERRY ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - AURORA ADVANCED HEALTHCARE INC )
- DAVID PRYBA ( INTERNAL MEDICINE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- MADHUMATHI KOSARAJU ( INTERNAL MEDICINE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- JOSEPH ZENGA ( OTOLARYNGOLOGY - THE MEDICAL COLLEGE OF WISCONSIN INC )
- ZORAN GAJIC ( INTERNAL MEDICINE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- EDWARD NELSEN FREUND ( ORTHOPEDIC SURGERY - THE MEDICAL COLLEGE OF WISCONSIN INC )
- MICHAEL DELATORRE ( INTERNAL MEDICINE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- MAX LEE ( NEUROSURGERY - THE MEDICAL COLLEGE OF WISCONSIN INC )
- NICOLE KLAUSMEIER ( INTERNAL MEDICINE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- JORDAN HUGHES ( FAMILY PRACTICE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- MIR QURYSHI ( INTERNAL MEDICINE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- MICHAEL PLOTKIN ( FAMILY PRACTICE - COLUMBIA ST MARYS HOSPITAL MILWAUKEE INC )
- ALVARO ENCINAS ( FAMILY PRACTICE - FROEDTERT SOUTH INC )
- ADAM KING ( INTERNAL MEDICINE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )
- KATHERINE BURROWS ( INTERNAL MEDICINE - COLUMBIA ST MARYS HOSPITAL MILWAUKEE INC )
- RICK GILLIS ( INTERNAL MEDICINE - FROEDTERT ANDTHE MEDICAL COLLEGE OF WISCONSIN COMMUNITY PHYSICIANS INC )