COMMONHEART HOME HEALTH: Ratings, Survey Results, and Analysis

CMS Five Star Rating (3.5 out of 5): , Patient Recommendation: 79%

 1020 HILL STREET WATERTOWN, WI 53098

  920-261-7108

Data date: Jan 17, 2024

The Most Important Data about COMMONHEART HOME HEALTH

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for COMMONHEART HOME HEALTH is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 72% of its customers. This is LOWER than the national average. The percentage of patients who gave COMMONHEART HOME HEALTH a rating of 9 or 10 was 79%. This is LOWER than the national average. The agency has been participating in Medicare since 05/03/1985. The agency costs LESS than the average agency nationally. The agency serves 289 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

What is this page all about?

Below is everything shred of information that we can find about COMMONHEART HOME HEALTH, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.

General Information on COMMONHEART HOME HEALTH

Data as of Jan 17, 2024

Address:

1020 HILL STREET

WATERTOWN, WI 53098

Click for Map

The Best Home Health Agencies around WATERTOWN

The Worst Home Health Agencies around WATERTOWN

Medicare Provider Number: 527151

Participating in Medicare Since: May 03, 1985

Ownership Type: VOLUNTARY NON PROFIT - RELIGIOUS AFFILIATION

Cost compared to national average: 95%

DTC Performance for COMMONHEART HOME HEALTH

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Better Than National Rate for COMMONHEART HOME HEALTH.

Home Health Care Services

COMMONHEART HOME HEALTH offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Services Offered Services Not Offered
  • Nursing
  • Physical Therapy
  • Occupational Therapy
  • Speech Pathology Therapy
  • Medical Social Services
  • Home Health Aide Services
  • NONE

Ratings for COMMONHEART HOME HEALTH

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Rating Type Rating
5-Star Quality Rating 3.5:
HHCAHPS Survey Summary Star Rating 3:
Star Rating For Health Team Gave Care In A Professional Way 3:
Star Rating For Health Team Communicated Well With Them 3:
Star Rating Team Discussed Medicines, Pain, And Home Safety 3:
Star Rating For How Patients Rated Overall Care From Agency 2:

Service Area Covered by COMMONHEART HOME HEALTH

COMMONHEART HOME HEALTH provides home health care services in these zip codes.

53005 53006 53007 53010 53011 53013 53014 53016 53017 53019 53020 53022 53024 53027 53029 53032 53033 53034 53035 53036 53037 53038 53039 53040 53045 53047 53048 53049 53050 53051 53052 53057 53059 53061 53065 53066 53070 53072 53073 53075 53078 53079 53081 53083 53085 53086 53089 53090 53091 53092 53094 53095 53098 53103 53105 53114 53115 53118 53119 53120 53121 53125 53126 53128 53129 53130 53132 53137 53140 53142 53143 53144 53146 53147 53149 53150 53151 53153 53154 53156 53157 53158 53168 53172 53177 53178 53181 53182 53184 53185 53186 53188 53189 53190 53205 53209 53214 53216 53217 53221 53222 53224 53225 53226 53227 53228 53402 53403 53404 53405 53406 53501 53502 53503 53504 53505 53506 53507 53508 53510 53511 53515 53516 53517 53518 53520 53521 53522 53523 53525 53527 53528 53529 53530 53531 53532 53533 53534 53536 53537 53538 53541 53543 53544 53545 53546 53547 53548 53549 53551 53554 53555 53556 53557 53558 53559 53560 53561 53562 53563 53565 53566 53570 53572 53573 53574 53575 53576 53579 53580 53581 53582 53586 53589 53590 53593 53594 53596 53597 53598 53703 53704 53705 53706 53711 53713 53714 53715 53716 53717 53718 53719 53726 53803 53805 53807 53808 53811 53812 53813 53818 53820 53821 53824 53826 53901 53911 53913 53916 53919 53920 53922 53923 53924 53925 53926 53929 53930 53932 53933 53934 53942 53946 53947 53948 53949 53950 53952 53954 53955 53956 53959 53960 53963 53964 53968 53969 54110 54601 54603 54614 54618 54619 54621 54623 54624 54626 54628 54631 54632 54634 54636 54638 54639 54644 54645 54648 54650 54651 54652 54653 54655 54656 54658 54660 54664 54665 54666 54667 54669 54670 54901 54902 54904 54923 54932 54935 54936 54937 54941 54943 54956 54960 54968 54971 54974 54979 54982 54984

Performance Measures for COMMONHEART HOME HEALTH

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Question Percentage
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely 97.3%
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season 85.3%
How Often Patients Got Better At Walking Or Moving Around 89.3%
How Often Patients Got Better At Getting In And Out Of Bed 82.5%
How Often Patients Got Better At Bathing 90.5%
How Often Patients' Breathing Improved 87%
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth 91.9%
How Often Home Health Patients Had To Be Admitted To The Hospital 14%
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted 18.7%

Patient Survey Responses for COMMONHEART HOME HEALTH

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for COMMONHEART HOME HEALTH to the national results for similar facilities.

Question Percentage / Compared to National
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way 86% (Nat: 88%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them 85% (Nat: 86%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them 79% (Nat: 82%)
Lower
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) 79% (Nat: 85%)
Lower
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family 72% (Nat: 78%)
Lower

Medical Professionals Associated with COMMONHEART HOME HEALTH

These are the doctors who are affiliated with COMMONHEART HOME HEALTH.