MERCY HOME CARE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3 out of 5): , Patient Recommendation: 91%
2740 FIRST AVENUE NE CEDAR RAPIDS, IA 52402
319-398-6034
Data date: Jan 17, 2024
The Most Important Data about MERCY HOME CARE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for MERCY HOME CARE is 3 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 89% of its customers. This is HIGHER than the national average. The percentage of patients who gave MERCY HOME CARE a rating of 9 or 10 was 91%. This is HIGHER than the national average. The agency has been participating in Medicare since 10/24/1984. The agency costs LESS than the average agency nationally. The agency serves 67 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about MERCY HOME CARE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on MERCY HOME CARE
Data as of Jan 17, 2024
Address:
2740 FIRST AVENUE NE
CEDAR RAPIDS, IA 52402
Medicare Provider Number: 167151
Participating in Medicare Since: October 24, 1984
Ownership Type: VOLUNTARY NON PROFIT - RELIGIOUS AFFILIATION
Cost compared to national average: 95%
DTC Performance for MERCY HOME CARE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for MERCY HOME CARE.
Home Health Care Services
MERCY HOME CARE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for MERCY HOME CARE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3: |
HHCAHPS Survey Summary Star Rating | 5: |
Star Rating For Health Team Gave Care In A Professional Way | 5: |
Star Rating For Health Team Communicated Well With Them | 4: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 5: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by MERCY HOME CARE
MERCY HOME CARE provides home health care services in these zip codes.
50173 50644 50654 52057 52202 52203 52205 52206 52208 52209 52210 52213 52214 52218 52219 52225 52227 52228 52229 52233 52235 52240 52241 52244 52245 52246 52253 52257 52301 52302 52305 52306 52307 52310 52314 52315 52317 52318 52320 52322 52324 52328 52329 52330 52332 52333 52336 52337 52338 52340 52341 52344 52345 52346 52349 52351 52352 52354 52401 52402 52403 52404 52405 52406 52408 52411 52772
Performance Measures for MERCY HOME CARE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 99.5% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 71.5% |
How Often Patients Got Better At Walking Or Moving Around | 81.5% |
How Often Patients Got Better At Getting In And Out Of Bed | 83% |
How Often Patients Got Better At Bathing | 80.9% |
How Often Patients' Breathing Improved | 79.3% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 77.4% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 15.5% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 15.4% |
Patient Survey Responses for MERCY HOME CARE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MERCY HOME CARE to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 93% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 91% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 90% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 91% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 89% (Nat: 78%) Higher |
Medical Professionals Associated with MERCY HOME CARE
These are the doctors who are affiliated with MERCY HOME CARE.
- PETER AHN ( FAMILY PRACTICE - MERCY PHYSICIAN ASSOCIATES INC )
- BRENDA MURPHY ( INTERNAL MEDICINE - MERCY PHYSICIAN ASSOCIATES INC )
- KENNETH CEARLOCK ( FAMILY PRACTICE - PILLAR HEALTH PLLC )
- MICHAEL GOMENDOZA ( INTERNAL MEDICINE - MERCY PHYSICIAN ASSOCIATES INC )
- CHAD PROCTOR ( NURSE PRACTITIONER - MERCY MEDICAL CENTER )
- LYNNETTE SMITH ( NURSE PRACTITIONER - MERCY PHYSICIAN ASSOCIATES INC )
- TRISHA SHEELEY ( INTERNAL MEDICINE - MERCY PHYSICIAN ASSOCIATES INC )
- KELSEY MEESTER ( NURSE PRACTITIONER - MERCY MEDICAL CENTER )
- SANDEEP MUNJAL ( ORTHOPEDIC SURGERY - PHYSICIANS' CLINIC OF IOWA, PC )
- LINDSAY EHLERS ( NURSE PRACTITIONER - MERCY MEDICAL CENTER )
- KYLE SWITZER ( ORTHOPEDIC SURGERY - PHYSICIANS' CLINIC OF IOWA, PC )
- CAROL ANN TAN ( FAMILY PRACTICE - MERCY PHYSICIAN ASSOCIATES INC )
- SARA HUBBELL ( NURSE PRACTITIONER - MERCYCARE MANAGEMENT, INC )
- MARK GOEDKEN ( FAMILY PRACTICE )
- LISA HORNER ( NURSE PRACTITIONER - MERCY MEDICAL CENTER )
- JACLYN PRICE ( FAMILY PRACTICE - MERCY PHYSICIAN ASSOCIATES INC )
- JENNIFER CLARK ( NURSE PRACTITIONER - MERCYCARE MANAGEMENT, INC )
- PAUL THOMAS ( FAMILY PRACTICE - MERCY PHYSICIAN ASSOCIATES INC )
- KRISTIN GISSELMAN ( FAMILY PRACTICE - MERCY PHYSICIAN ASSOCIATES INC )
- JOHN LANCASTER ( FAMILY PRACTICE - MERCY PHYSICIAN ASSOCIATES INC )
- BRADLEY BEER ( FAMILY PRACTICE - MERCY PHYSICIAN ASSOCIATES INC )
- JONATHAN ARNOLD ( PREVENTIVE MEDICINE - MERCY MEDICAL CENTER )
- CASSANDRA LANGE ( ORTHOPEDIC SURGERY )
- CHONG LEE ( CARDIAC SURGERY - MERCY MEDICAL CENTER )
- TRACY ALSHOUSE ( PHYSICIAN ASSISTANT - PHYSICIANS' CLINIC OF IOWA, PC )
- KAREN HARMON ( FAMILY PRACTICE - MERCY PHYSICIAN ASSOCIATES INC )
- ROBERT SCHULTES ( FAMILY PRACTICE - MERCY PHYSICIAN ASSOCIATES INC )
- TIMOTHY SAGERS ( FAMILY PRACTICE - MERCY PHYSICIAN ASSOCIATES INC )
- HEIDI DAHLEM ( INTERNAL MEDICINE - MERCY PHYSICIAN ASSOCIATES INC )
- AMANDA BRENNEMAN ( NURSE PRACTITIONER - MERCY PHYSICIAN ASSOCIATES INC )
- JANE HOUTZ ( INTERNAL MEDICINE - MERCY PHYSICIAN ASSOCIATES INC )
- CASEY BOYLES ( FAMILY PRACTICE - MERCY PHYSICIAN ASSOCIATES INC )
- CAILEY ANDERSON ( NURSE PRACTITIONER - MERCY MEDICAL CENTER )
- ANN SOENEN ( FAMILY PRACTICE - MERCY PHYSICIAN ASSOCIATES INC )
- VINCENT TAEGER ( FAMILY PRACTICE - ON WITH LIFE INC )
- MATTHEW FOX ( FAMILY PRACTICE - MERCY PHYSICIAN ASSOCIATES INC )
- ROBERT LANCASTER ( NURSE PRACTITIONER - MERCYCARE MANAGEMENT, INC )
- ANSHUL JAIN ( FAMILY PRACTICE - IOWA PHYSICIANS CLINIC MEDICAL FOUNDATION )
- MELANIE STAHLBERG ( INTERNAL MEDICINE - ON WITH LIFE INC )
- JOHN BROWNELL ( FAMILY PRACTICE - MERCY PHYSICIAN ASSOCIATES INC )
- JASON BOOTH ( FAMILY PRACTICE - MERCY PHYSICIAN ASSOCIATES INC )
- PATRICIA ODONNELL ( NURSE PRACTITIONER - MERCY PHYSICIAN ASSOCIATES INC )
- DANIEL TRAUTMAN ( PEDIATRIC MEDICINE - IOWA PHYSICIANS CLINIC MEDICAL FOUNDATION )
- NICOLE SPORRER ( NURSE PRACTITIONER - MERCY PHYSICIAN ASSOCIATES INC )