MERCYONE DES MOINES HOME CARE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3 out of 5): , Patient Recommendation: 85%
500 SW 7TH STREET, SUITE 104 DES MOINES, IA 50309
515-643-8383
Data date: Jan 17, 2024
The Most Important Data about MERCYONE DES MOINES HOME CARE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for MERCYONE DES MOINES HOME CARE is 3 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 74% of its customers. This is LOWER than the national average. The percentage of patients who gave MERCYONE DES MOINES HOME CARE a rating of 9 or 10 was 85%. This is LOWER than the national average. The agency has been participating in Medicare since 03/01/1984. The agency costs LESS than the average agency nationally. The agency serves 116 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about MERCYONE DES MOINES HOME CARE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on MERCYONE DES MOINES HOME CARE
Data as of Jan 17, 2024
Address:
500 SW 7TH STREET, SUITE 104
DES MOINES, IA 50309
Medicare Provider Number: 167133
Participating in Medicare Since: March 01, 1984
Ownership Type: VOLUNTARY NON PROFIT - RELIGIOUS AFFILIATION
Cost compared to national average: 95%
DTC Performance for MERCYONE DES MOINES HOME CARE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for MERCYONE DES MOINES HOME CARE.
Home Health Care Services
MERCYONE DES MOINES HOME CARE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for MERCYONE DES MOINES HOME CARE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 3: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by MERCYONE DES MOINES HOME CARE
MERCYONE DES MOINES HOME CARE provides home health care services in these zip codes.
50001 50003 50007 50009 50010 50014 50021 50023 50028 50032 50035 50036 50038 50039 50046 50047 50049 50054 50055 50056 50060 50061 50062 50063 50069 50070 50072 50073 50109 50111 50118 50119 50124 50125 50127 50131 50134 50135 50138 50139 50146 50150 50151 50153 50156 50160 50161 50163 50166 50167 50168 50169 50170 50201 50208 50210 50211 50213 50214 50216 50218 50219 50220 50222 50225 50226 50228 50229 50232 50233 50237 50238 50240 50241 50243 50244 50250 50251 50252 50257 50261 50263 50265 50266 50273 50276 50309 50310 50311 50312 50313 50314 50315 50316 50317 50320 50321 50322 50323 50324 50325 50327 52501 52530 52531 52536 52544 52549 52553 52554 52555 52569 52571 52572 52574 52590
Performance Measures for MERCYONE DES MOINES HOME CARE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 98.8% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 70% |
How Often Patients Got Better At Walking Or Moving Around | 82.9% |
How Often Patients Got Better At Getting In And Out Of Bed | 85.4% |
How Often Patients Got Better At Bathing | 87.6% |
How Often Patients' Breathing Improved | 87.1% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 77.5% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 14.6% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 8.9% |
Patient Survey Responses for MERCYONE DES MOINES HOME CARE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MERCYONE DES MOINES HOME CARE to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 88% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 85% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 79% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 85% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 74% (Nat: 78%) Lower |
Medical Professionals Associated with MERCYONE DES MOINES HOME CARE
These are the doctors who are affiliated with MERCYONE DES MOINES HOME CARE.
- MICHAEL AGEY ( FAMILY PRACTICE - MERCY CLINICS INC )
- DAVID HARRISON ( FAMILY PRACTICE - MERCY CLINICS INC )
- BRIANNA DUERKSEN ( PHYSICIAN ASSISTANT - MERCY CLINICS INC )
- ERIN FISH ( INTERNAL MEDICINE - MERCY CLINICS INC )
- NELLIE SIMON ( NURSE PRACTITIONER - MERCY CLINICS INC )
- SUDEEP GUPTA ( FAMILY PRACTICE - MERCY CLINICS INC )
- CANDICE SMITH ( FAMILY PRACTICE - MERCY CLINICS INC )
- ROBERT CALLAHAN ( FAMILY PRACTICE - MERCY CLINICS INC )
- JULIANNE CARSON-HEM ( NURSE PRACTITIONER - METRO GERIATRIC SERVICES )
- BRIAN SCOTT ( FAMILY PRACTICE - MERCY CLINICS INC )
- BRIANNE DAY ( FAMILY PRACTICE - MERCY CLINICS INC )
- RICARDO BENDEZU ( FAMILY PRACTICE - MERCY CLINICS INC )
- TIMOTHY MCCOY ( FAMILY PRACTICE - MERCY CLINICS INC )
- STACY DAVIS ( PHYSICIAN ASSISTANT - MERCY CLINICS INC )
- ILLA CHANDANI ( FAMILY PRACTICE - MERCY CLINICS INC )
- KENNETH ANDERSEN ( FAMILY PRACTICE - MERCY CLINICS INC )
- ERIN NETTELAND SANDVIG ( FAMILY PRACTICE - MERCY CLINICS INC )
- TRISTAN MCKENNA ( FAMILY PRACTICE - MERCY CLINICS INC )
- WILLIAM PALMER ( FAMILY PRACTICE - DALLAS COUNTY HOSPITAL )
- ADAM KRUSE ( FAMILY PRACTICE - MERCY CLINICS INC )
- NATALIE LEDDIN ( FAMILY PRACTICE - MERCY CLINICS INC )
- DALLAS SANDERS ( PHYSICIAN ASSISTANT - MERCY CLINICS INC )
- JASON KOPP ( FAMILY PRACTICE - MERCY CLINICS INC )
- JO ELLEN HEIMS ( FAMILY PRACTICE - MERCY CLINICS INC )
- ERIN ZEA ( NURSE PRACTITIONER - MERCY CLINICS INC )
- LAZARO RABANG ( INTERNAL MEDICINE - PRIMARY HEALTH CARE INC )
- ZACHARY ALEXANDER ( FAMILY PRACTICE - NEWTON CLINIC PC )
- LOUISE CONVERY ( INTERNAL MEDICINE - PRIMARY HEALTH CARE INC )
- MICHAEL BLAESS ( FAMILY PRACTICE - MERCY CLINICS INC )
- DALE STEINMETZ ( FAMILY PRACTICE - MERCY CLINICS INC )
- STEVEN STRANG ( FAMILY PRACTICE - MERCY CLINICS INC )
- LYNDA STRICKLAND ( PHYSICIAN ASSISTANT - MERCY CLINICS INC )
- MARISSA PYLE ( FAMILY PRACTICE - MERCY CLINICS INC )
- PRACHI SINGH ( FAMILY PRACTICE - MERCY CLINICS INC )
- DANNEY DREWRY ( INTERNAL MEDICINE - ON WITH LIFE INC )
- DOMINICK ERVELLI ( INTERNAL MEDICINE - MERCY CLINICS INC )
- ORVILLE BUNKER ( FAMILY PRACTICE - NEWTON CLINIC PC )
- JEAN PAUL ( FAMILY PRACTICE - PRIMARY HEALTH CARE INC )
- KELLI MCCORMICK ( NURSE PRACTITIONER - MERCY CLINICS INC )
- KEVIN HANIGAN ( FAMILY PRACTICE - PRIMARY HEALTH CARE INC )