VISITING NURSE SERVICES OF WESTERN MICHIGAN: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3.5 out of 5): , Patient Recommendation: 91%
1401 CEDAR NE GRAND RAPIDS, MI 49503
616-486-3900
Data date: Jan 17, 2024
The Most Important Data about VISITING NURSE SERVICES OF WESTERN MICHIGAN
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for VISITING NURSE SERVICES OF WESTERN MICHIGAN is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 83% of its customers. This is HIGHER than the national average. The percentage of patients who gave VISITING NURSE SERVICES OF WESTERN MICHIGAN a rating of 9 or 10 was 91%. This is HIGHER than the national average. The agency has been participating in Medicare since 01/01/1978. The agency costs LESS than the average agency nationally. The agency serves 141 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about VISITING NURSE SERVICES OF WESTERN MICHIGAN, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on VISITING NURSE SERVICES OF WESTERN MICHIGAN
Data as of Jan 17, 2024
Address:
1401 CEDAR NE
GRAND RAPIDS, MI 49503
Medicare Provider Number: 237007
Participating in Medicare Since: January 01, 1978
Ownership Type: VOLUNTARY NON-PROFIT - OTHER
Cost compared to national average: 96%
DTC Performance for VISITING NURSE SERVICES OF WESTERN MICHIGAN
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for VISITING NURSE SERVICES OF WESTERN MICHIGAN.
Home Health Care Services
VISITING NURSE SERVICES OF WESTERN MICHIGAN offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for VISITING NURSE SERVICES OF WESTERN MICHIGAN
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3.5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 4: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by VISITING NURSE SERVICES OF WESTERN MICHIGAN
VISITING NURSE SERVICES OF WESTERN MICHIGAN provides home health care services in these zip codes.
48809 48811 48815 48818 48829 48834 48838 48846 48849 48850 48851 48852 48860 48865 48870 48881 48884 48885 48886 48888 48897 49010 49046 49050 49058 49073 49096 49301 49302 49303 49304 49305 49306 49307 49309 49310 49311 49312 49314 49315 49316 49318 49319 49320 49321 49322 49323 49325 49326 49327 49328 49329 49330 49331 49332 49333 49336 49337 49338 49339 49340 49341 49342 49343 49344 49345 49346 49347 49348 49349 49351 49401 49402 49403 49404 49405 49408 49409 49410 49411 49412 49415 49417 49418 49419 49420 49421 49422 49423 49424 49425 49426 49428 49430 49431 49435 49436 49437 49440 49441 49442 49444 49445 49446 49448 49449 49451 49452 49454 49455 49456 49457 49459 49460 49461 49464 49503 49504 49505 49506 49507 49508 49509 49512 49516 49519 49525 49534 49544 49546 49548 49623 49631 49639 49642 49655 49656 49675 49677 49679 49825
Performance Measures for VISITING NURSE SERVICES OF WESTERN MICHIGAN
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 93.8% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 73.1% |
How Often Patients Got Better At Walking Or Moving Around | 83.6% |
How Often Patients Got Better At Getting In And Out Of Bed | 84.7% |
How Often Patients Got Better At Bathing | 87.6% |
How Often Patients' Breathing Improved | 88.9% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 82.8% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 13.8% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 12.7% |
Patient Survey Responses for VISITING NURSE SERVICES OF WESTERN MICHIGAN
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for VISITING NURSE SERVICES OF WESTERN MICHIGAN to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 91% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 89% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 85% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 91% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 83% (Nat: 78%) Higher |
Medical Professionals Associated with VISITING NURSE SERVICES OF WESTERN MICHIGAN
These are the doctors who are affiliated with VISITING NURSE SERVICES OF WESTERN MICHIGAN.
- IRIS BOETTCHER ( GERIATRIC MEDICINE - REED CITY HOSPITAL CORPORATION )
- RANDOLPH GRIERSON ( ORTHOPEDIC SURGERY - MEMORIAL MEDICAL CENTER OF WEST MICHIGAN )
- JOHN MAHAJAN ( ORTHOPEDIC SURGERY - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- BRIAN HOOD ( ORTHOPEDIC SURGERY - NEWAYGO COUNTY GENERAL HOSPITAL ASSOCIATION )
- ERIC WEAVER ( FAMILY PRACTICE - NEWAYGO COUNTY GENERAL HOSPITAL ASSOCIATION )
- ASHLEIGH GRAHAM ( PHYSICIAN ASSISTANT - MEMORIAL MEDICAL CENTER OF WEST MICHIGAN )
- JACOB LYTLE ( ORTHOPEDIC SURGERY - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- MARK GILLETTE ( PHYSICIAN ASSISTANT - VPA PC )
- BRYAN KOVAS ( INTERNAL MEDICINE - MEMORIAL MEDICAL CENTER OF WEST MICHIGAN )
- MARIO ZAMBITO ( CRITICAL CARE (INTENSIVISTS) - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- CLAYTON PERRY ( ORTHOPEDIC SURGERY - SPECTRUM HEALTH HOSPITALS )
- PERRY MERILLAT ( ORTHOPEDIC SURGERY - MEMORIAL MEDICAL CENTER OF WEST MICHIGAN )
- BETHANY HARTRUM ( NURSE PRACTITIONER - MEMORIAL MEDICAL CENTER OF WEST MICHIGAN )
- AMANDA OVERMYER ( FAMILY PRACTICE - MEMORIAL MEDICAL CENTER OF WEST MICHIGAN )
- TRACY SACKETT-FOSTER ( PHYSICIAN ASSISTANT - MECOSTA COUNTY MEDICAL CENTER )
- EDWARD MURPHY ( THORACIC SURGERY - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- HERNAN LESCAY ( INTERNAL MEDICINE - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- MARZIA LEACCHE ( THORACIC SURGERY - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- RONALD HOOGMOED ( INTERNAL MEDICINE - EAST PARIS INTERNAL MEDICINE ASSOCIATES PC )
- CHRISTOPHER CHAMBERS ( VASCULAR SURGERY - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- KEVIN REED ( INTERNAL MEDICINE - SPECTRUM HEALTH UNITED )
- TODD CONLAN ( ORTHOPEDIC SURGERY - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- JOSEPH BROWN ( ORTHOPEDIC SURGERY - ORTHOPAEDIC ASSOCIATES OF GRAND RAPIDS PC )
- JUSTIN SIMMONS ( VASCULAR SURGERY - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- LOUIS PHILIPPE TREMBLAY ( THORACIC SURGERY - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- MICHAEL JABARA ( ORTHOPEDIC SURGERY - ORTHOPAEDIC ASSOCIATES OF GRAND RAPIDS PC )
- TARA MYAARD ( INTERNAL MEDICINE - MECOSTA COUNTY MEDICAL CENTER )
- ZANE KNOER ( INTERNAL MEDICINE - MEMORIAL MEDICAL CENTER OF WEST MICHIGAN )
- STEPHANE LEUNG WAI SANG ( THORACIC SURGERY - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- ARIDA SIRIPONG ( COLORECTAL SURGERY (PROCTOLOGY) - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- DAVID HEYBOER ( INTERNAL MEDICINE - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- YUANBIN CHEN ( HEMATOLOGY/ONCOLOGY - CANCER AND HEMATOLOGY CENTERS OF WESTERN MI, P.C. )
- CRAIG WHITE ( FAMILY PRACTICE )
- KARL ROBERTS ( ORTHOPEDIC SURGERY - SPECTRUM HEALTH HOSPITALS )
- JOHN MOGOR ( INTERNAL MEDICINE - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- DANDREA HEERES ( FAMILY PRACTICE - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- GABLE MOFFITT ( ORTHOPEDIC SURGERY - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- MELISSA DUIMSTRA ( FAMILY PRACTICE - FAITH HOSPICE )
- TOMASZ TIMEK ( THORACIC SURGERY - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- MATTHEW HOLDEN ( FAMILY PRACTICE - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- STEPHEN WELSH ( FAMILY PRACTICE - NEWAYGO COUNTY GENERAL HOSPITAL ASSOCIATION )
- GEOFFREY LAM ( THORACIC SURGERY - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- KELLY BARCHESKI ( INTERNAL MEDICINE - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- SHAWN RUTH ( INTERNAL MEDICINE - SPECTRUM HEALTH UNITED )
- RYAN RODD ( FAMILY PRACTICE - MEMORIAL MEDICAL CENTER OF WEST MICHIGAN )
- JOSEPH REXROAT ( FAMILY PRACTICE - NEWAYGO COUNTY GENERAL HOSPITAL ASSOCIATION )
- PETER MACDONALD ( FAMILY PRACTICE - MECOSTA COUNTY MEDICAL CENTER )
- MEDARDO MAROTO ( ORTHOPEDIC SURGERY - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- ALBERT GEORGE ( ORTHOPEDIC SURGERY - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- JUSTIN FANNING ( THORACIC SURGERY - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- RUSSELL DEMPSEY ( FAMILY PRACTICE - PARTNERS IN FAMILY HEALTH PLC )
- CHARLES SHERRY ( ORTHOPEDIC SURGERY - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- SHEETAL DAS ( INTERNAL MEDICINE - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- THOMAS WENZLICK ( ORTHOPEDIC SURGERY - WESTERN MICHIGAN BONE AND JOINT SURGEONS PC )
- JULIE SHELLHOUSE ( FAMILY PRACTICE - MERCY HEALTH PARTNERS )
- RANDALL CETON ( FAMILY PRACTICE - NEWAYGO COUNTY GENERAL HOSPITAL ASSOCIATION )
- CHARLES WILLEKES ( THORACIC SURGERY - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- PETER UGOLINI ( ORTHOPEDIC SURGERY - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- JUSTIN SINGER ( NEUROSURGERY - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- MARSHALL WICKENS ( FAMILY PRACTICE )
- MATTHEW KAREK ( ORTHOPEDIC SURGERY - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- HEATHER MCGOVERN ( FAMILY PRACTICE - SPECTRUM HEALTH HOSPITALS )
- JEROD GARDNER ( FAMILY PRACTICE - SPECTRUM HEALTH UNITED )
- NEIL GOODMAN ( FAMILY PRACTICE - MICHIGAN PRIMARY CARE PARTNERS P C )