MERCY HEALTH VNS: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4 out of 5): , Patient Recommendation: 87%
888 TERRACE STREET MUSKEGON, MI 49442
231-672-4663
Data date: Jan 17, 2024
The Most Important Data about MERCY HEALTH VNS
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for MERCY HEALTH VNS is 4 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 78% of its customers. This is LOWER than the national average. The percentage of patients who gave MERCY HEALTH VNS a rating of 9 or 10 was 87%. This is HIGHER than the national average. The agency has been participating in Medicare since 02/12/1987. The agency costs LESS than the average agency nationally. The agency serves 32 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about MERCY HEALTH VNS, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on MERCY HEALTH VNS
Data as of Jan 17, 2024
Address:
888 TERRACE STREET
MUSKEGON, MI 49442
Medicare Provider Number: 237198
Participating in Medicare Since: February 12, 1987
Ownership Type: VOLUNTARY NON PROFIT - RELIGIOUS AFFILIATION
Cost compared to national average: 90%
DTC Performance for MERCY HEALTH VNS
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for MERCY HEALTH VNS.
Home Health Care Services
MERCY HEALTH VNS offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for MERCY HEALTH VNS
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 4: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by MERCY HEALTH VNS
MERCY HEALTH VNS provides home health care services in these zip codes.
49031 49107 49112 49120 49303 49327 49337 49404 49409 49412 49415 49417 49420 49421 49425 49436 49437 49440 49441 49442 49444 49445 49446 49448 49449 49451 49452 49455 49456 49457 49460 49461
Performance Measures for MERCY HEALTH VNS
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 99.1% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 72.8% |
How Often Patients Got Better At Walking Or Moving Around | 88% |
How Often Patients Got Better At Getting In And Out Of Bed | 89% |
How Often Patients Got Better At Bathing | 90.3% |
How Often Patients' Breathing Improved | 90% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 84.7% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 12.9% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 13.5% |
Patient Survey Responses for MERCY HEALTH VNS
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MERCY HEALTH VNS to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 90% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 88% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 84% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 87% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 78% (Nat: 78%) Lower |
Medical Professionals Associated with MERCY HEALTH VNS
These are the doctors who are affiliated with MERCY HEALTH VNS.
- RITA DEKKER ( NURSE PRACTITIONER - MERCY PHYSICIAN NETWORK )
- MICHELLE MILLER ( NURSE PRACTITIONER - MERCY PHYSICIAN NETWORK )
- JAY KLEIN ( GERIATRIC MEDICINE - MERCY PHYSICIAN NETWORK )
- GREGORY HOLTON ( INTERNAL MEDICINE - MERCY PHYSICIAN NETWORK )
- ELIZABETH TREE-LEVASSEUR ( FAMILY PRACTICE - MERCY HEALTH PARTNERS )
- KRISTI LANINGA ( NURSE PRACTITIONER - MERCY PHYSICIAN NETWORK )
- AMANDA WILLHARDT ( FAMILY PRACTICE - MERCY PHYSICIAN NETWORK )
- LAUREN BUCKLES ( INTERNAL MEDICINE - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- STEPHEN ZONCA ( PLASTIC AND RECONSTRUCTIVE SURGERY - MUSKEGON SURGICAL ASSOCIATES PC )
- KATHERINE YOUNG ( FAMILY PRACTICE - MERCY PHYSICIAN NETWORK )
- ELIZABETH WESTGATE ( PHYSICIAN ASSISTANT - MERCY PHYSICIAN NETWORK )
- MELISSA BUIT ( NURSE PRACTITIONER - MERCY HEALTH PARTNERS )
- KEN YE ( INTERNAL MEDICINE - MERCY PHYSICIAN NETWORK )
- JONATHAN VANDERSLIK ( INTERNAL MEDICINE - MERCY PHYSICIAN NETWORK )
- KYLE MCKINNEY ( FAMILY PRACTICE - MERCY PHYSICIAN NETWORK )
- DANDREA HEERES ( FAMILY PRACTICE - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- KEVIN SMALLEY ( FAMILY PRACTICE - MERCY PHYSICIAN NETWORK )
- SHARLENE MURPHY ( FAMILY PRACTICE - MERCY PHYSICIAN NETWORK )
- COLTON WOLFE-SABO ( FAMILY PRACTICE - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- HUNTER ROSS ( ORTHOPEDIC SURGERY - ORTHOPAEDIC ASSOCIATES OF MUSKEGON PC )
- KRISTEN SAHLBERG ( NURSE PRACTITIONER - MERCY PHYSICIAN NETWORK )
- ADELITA SAENZ ( FAMILY PRACTICE - SPECTRUM HEALTH PRIMARY CARE PARTNERS )
- EDWARD HATT ( INTERNAL MEDICINE - MERCY PHYSICIAN NETWORK )
- AMANDA RODRIGUEZ ( FAMILY PRACTICE - MERCY PHYSICIAN NETWORK )
- JAMES RINGLER ( ORTHOPEDIC SURGERY - ORTHOPAEDIC ASSOCIATES OF MUSKEGON PC )
- MARILENA ORAVITAN ( INTERNAL MEDICINE - MERCY PHYSICIAN NETWORK )
- JEFFREY ANHALT ( ORTHOPEDIC SURGERY - ORTHOPAEDIC ASSOCIATES OF MUSKEGON PC )