ADVISACARE SOLUTIONS OF KALAMAZOO: Ratings, Survey Results, and Analysis

CMS Five Star Rating (3.5 out of 5): , Patient Recommendation: 79%

 5401 PORTAGE RD, SUITE 1 PORTAGE, MI 49002

  269-226-9363

Data date: Jan 17, 2024

The Most Important Data about ADVISACARE SOLUTIONS OF KALAMAZOO

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for ADVISACARE SOLUTIONS OF KALAMAZOO is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 73% of its customers. This is LOWER than the national average. The percentage of patients who gave ADVISACARE SOLUTIONS OF KALAMAZOO a rating of 9 or 10 was 79%. This is LOWER than the national average. The agency has been participating in Medicare since 06/20/1990. The agency costs LESS than the average agency nationally. The agency serves 243 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

What is this page all about?

Below is everything shred of information that we can find about ADVISACARE SOLUTIONS OF KALAMAZOO, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.

General Information on ADVISACARE SOLUTIONS OF KALAMAZOO

Data as of Jan 17, 2024

Address:

5401 PORTAGE RD, SUITE 1

PORTAGE, MI 49002

Click for Map

The Best Home Health Agencies around PORTAGE

The Worst Home Health Agencies around PORTAGE

Medicare Provider Number: 237219

Participating in Medicare Since: June 20, 1990

Ownership Type: PROPRIETARY

Cost compared to national average: 87%

DTC Performance for ADVISACARE SOLUTIONS OF KALAMAZOO

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Better Than National Rate for ADVISACARE SOLUTIONS OF KALAMAZOO.

Home Health Care Services

ADVISACARE SOLUTIONS OF KALAMAZOO offers 5 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Services Offered Services Not Offered
  • Nursing
  • Physical Therapy
  • Occupational Therapy
  • Speech Pathology Therapy
  • Medical Social Services
  • Home Health Aide Services

Ratings for ADVISACARE SOLUTIONS OF KALAMAZOO

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Rating Type Rating
5-Star Quality Rating 3.5:
HHCAHPS Survey Summary Star Rating 3:
Star Rating For Health Team Gave Care In A Professional Way 3:
Star Rating For Health Team Communicated Well With Them 3:
Star Rating Team Discussed Medicines, Pain, And Home Safety 3:
Star Rating For How Patients Rated Overall Care From Agency 2:

Service Area Covered by ADVISACARE SOLUTIONS OF KALAMAZOO

ADVISACARE SOLUTIONS OF KALAMAZOO provides home health care services in these zip codes.

48038 48118 48169 48624 48629 48808 48809 48811 48813 48820 48821 48823 48827 48829 48836 48837 48838 48840 48842 48843 48846 48848 48849 48861 48864 48867 48872 48873 48875 48876 48877 48879 48884 48888 48890 48892 48895 48897 48906 48910 48911 48912 48915 48917 48933 49001 49002 49004 49005 49006 49007 49008 49009 49010 49011 49012 49013 49014 49015 49016 49017 49021 49022 49024 49026 49028 49029 49031 49032 49033 49034 49036 49037 49038 49040 49042 49045 49046 49047 49048 49050 49051 49052 49053 49055 49056 49057 49058 49060 49061 49064 49065 49067 49068 49070 49071 49072 49073 49076 49078 49079 49080 49082 49083 49085 49087 49088 49089 49090 49091 49092 49093 49094 49095 49096 49097 49098 49099 49102 49103 49107 49111 49112 49120 49125 49126 49127 49128 49130 49202 49224 49242 49245 49250 49251 49254 49264 49269 49277 49284 49301 49302 49304 49305 49306 49307 49309 49312 49315 49316 49318 49319 49321 49323 49325 49326 49327 49328 49329 49330 49331 49332 49333 49335 49337 49341 49343 49344 49345 49348 49349 49401 49402 49403 49404 49405 49408 49412 49415 49417 49418 49419 49420 49421 49423 49424 49425 49426 49428 49431 49435 49436 49437 49440 49441 49442 49444 49445 49446 49448 49449 49450 49451 49452 49454 49455 49456 49457 49459 49460 49461 49464 49503 49504 49505 49506 49507 49508 49509 49512 49519 49525 49534 49544 49546 49548 49601 49613 49614 49619 49625 49631 49632 49643 49645 49651 49656 49660 49663 49676 49683 49686 49688

Performance Measures for ADVISACARE SOLUTIONS OF KALAMAZOO

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Question Percentage
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely 98%
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season 75.7%
How Often Patients Got Better At Walking Or Moving Around 81.5%
How Often Patients Got Better At Getting In And Out Of Bed 85.6%
How Often Patients Got Better At Bathing 83.8%
How Often Patients' Breathing Improved 87.5%
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth 85.5%
How Often Home Health Patients Had To Be Admitted To The Hospital 18.2%
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted 19.8%

Patient Survey Responses for ADVISACARE SOLUTIONS OF KALAMAZOO

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ADVISACARE SOLUTIONS OF KALAMAZOO to the national results for similar facilities.

Question Percentage / Compared to National
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way 88% (Nat: 88%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them 86% (Nat: 86%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them 76% (Nat: 82%)
Lower
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) 79% (Nat: 85%)
Lower
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family 73% (Nat: 78%)
Lower

Medical Professionals Associated with ADVISACARE SOLUTIONS OF KALAMAZOO

These are the doctors who are affiliated with ADVISACARE SOLUTIONS OF KALAMAZOO.