MCLAREN VISITING NURSE & HOSPICE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3.5 out of 5): , Patient Recommendation: 84%
501 S MISSION ST MOUNT PLEASANT, MI 48858
989-772-6785
Data date: Jan 17, 2024
The Most Important Data about MCLAREN VISITING NURSE & HOSPICE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for MCLAREN VISITING NURSE & HOSPICE is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 77% of its customers. This is LOWER than the national average. The percentage of patients who gave MCLAREN VISITING NURSE & HOSPICE a rating of 9 or 10 was 84%. This is LOWER than the national average. The agency has been participating in Medicare since 10/13/1966. The agency costs MORE than the average agency nationally. The agency serves 86 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about MCLAREN VISITING NURSE & HOSPICE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on MCLAREN VISITING NURSE & HOSPICE
Data as of Jan 17, 2024
Address:
501 S MISSION ST
MOUNT PLEASANT, MI 48858
Medicare Provider Number: 237036
Participating in Medicare Since: October 13, 1966
Ownership Type: VOLUNTARY NON-PROFIT - OTHER
Cost compared to national average: 102%
DTC Performance for MCLAREN VISITING NURSE & HOSPICE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for MCLAREN VISITING NURSE & HOSPICE.
Home Health Care Services
MCLAREN VISITING NURSE & HOSPICE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for MCLAREN VISITING NURSE & HOSPICE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3.5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by MCLAREN VISITING NURSE & HOSPICE
MCLAREN VISITING NURSE & HOSPICE provides home health care services in these zip codes.
48612 48613 48615 48617 48618 48620 48622 48624 48625 48628 48629 48632 48633 48640 48642 48651 48652 48653 48656 48657 48661 48662 48801 48804 48806 48807 48811 48818 48820 48829 48831 48832 48834 48835 48838 48845 48846 48847 48848 48850 48851 48852 48853 48856 48858 48859 48860 48862 48865 48866 48871 48873 48875 48877 48878 48879 48880 48883 48884 48886 48888 48889 48891 48893 48894 48896 49305 49307 49310 49320 49329 49332 49336 49338 49340 49342 49346 49631 49632 49639 49651 49655 49665 49677 49679 49688
Performance Measures for MCLAREN VISITING NURSE & HOSPICE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 95.8% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 78.4% |
How Often Patients Got Better At Walking Or Moving Around | 85.7% |
How Often Patients Got Better At Getting In And Out Of Bed | 85.8% |
How Often Patients Got Better At Bathing | 87.1% |
How Often Patients' Breathing Improved | 87.9% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 81.8% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 15% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 18.7% |
Patient Survey Responses for MCLAREN VISITING NURSE & HOSPICE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MCLAREN VISITING NURSE & HOSPICE to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 89% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 85% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 82% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 84% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 77% (Nat: 78%) Lower |
Medical Professionals Associated with MCLAREN VISITING NURSE & HOSPICE
These are the doctors who are affiliated with MCLAREN VISITING NURSE & HOSPICE.
- CHARLES LILLY ( ORTHOPEDIC SURGERY )
- RYAN LILLY ( ORTHOPEDIC SURGERY )
- LAKSHMI SHANKARIAH ( INTERNAL MEDICINE - MCLAREN CENTRAL MICHIGAN )
- MICHAEL MCCONNON ( FAMILY PRACTICE - ISABELLA CITIZENS FOR HEALTH INC )
- TAMARA MOUTSATSON ( INTERNAL MEDICINE - MCLAREN CENTRAL MICHIGAN )
- BROCK HORSLEY ( FAMILY PRACTICE - ISABELLA CITIZENS FOR HEALTH INC )
- ASHOK VASHISHTA ( INTERNAL MEDICINE - MOUNT PLEASANT MEDICAL ASSOCIATES PLLC )
- RAMESH CHERUKURI ( CARDIAC SURGERY - MCLAREN BAY REGION )
- DAVID JOHNS ( PHYSICIAN ASSISTANT - ISABELLA CITIZENS FOR HEALTH INC )