GUARDIAN ANGEL HOME CARE AND HOSPICE OF ROCHESTER HILLS: Ratings, Survey Results, and Analysis

CMS Five Star Rating (2 out of 5): , Patient Recommendation: 81%

 1715 NORTHFIELD DRIVE ROCHESTER HILLS, MI 48309

  248-293-2400

Data date: Jan 17, 2024

The Most Important Data about GUARDIAN ANGEL HOME CARE AND HOSPICE OF ROCHESTER HILLS

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for GUARDIAN ANGEL HOME CARE AND HOSPICE OF ROCHESTER HILLS is 2 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 72% of its customers. This is LOWER than the national average. The percentage of patients who gave GUARDIAN ANGEL HOME CARE AND HOSPICE OF ROCHESTER HILLS a rating of 9 or 10 was 81%. This is LOWER than the national average. The agency has been participating in Medicare since 02/07/1997. The agency costs MORE than the average agency nationally. The agency serves 258 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

What is this page all about?

Below is everything shred of information that we can find about GUARDIAN ANGEL HOME CARE AND HOSPICE OF ROCHESTER HILLS, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.

General Information on GUARDIAN ANGEL HOME CARE AND HOSPICE OF ROCHESTER HILLS

Data as of Jan 17, 2024

Address:

1715 NORTHFIELD DRIVE

ROCHESTER HILLS, MI 48309

Click for Map

The Best Home Health Agencies around ROCHESTER HILLS

The Worst Home Health Agencies around ROCHESTER HILLS

Medicare Provider Number: 237417

Participating in Medicare Since: February 07, 1997

Ownership Type: PROPRIETARY

Cost compared to national average: 105%

DTC Performance for GUARDIAN ANGEL HOME CARE AND HOSPICE OF ROCHESTER HILLS

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Worse Than National Rate for GUARDIAN ANGEL HOME CARE AND HOSPICE OF ROCHESTER HILLS.

Home Health Care Services

GUARDIAN ANGEL HOME CARE AND HOSPICE OF ROCHESTER HILLS offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Services Offered Services Not Offered
  • Nursing
  • Physical Therapy
  • Occupational Therapy
  • Speech Pathology Therapy
  • Medical Social Services
  • Home Health Aide Services
  • NONE

Ratings for GUARDIAN ANGEL HOME CARE AND HOSPICE OF ROCHESTER HILLS

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Rating Type Rating
5-Star Quality Rating 2:
HHCAHPS Survey Summary Star Rating 3:
Star Rating For Health Team Gave Care In A Professional Way 2:
Star Rating For Health Team Communicated Well With Them 2:
Star Rating Team Discussed Medicines, Pain, And Home Safety 4:
Star Rating For How Patients Rated Overall Care From Agency 2:

Service Area Covered by GUARDIAN ANGEL HOME CARE AND HOSPICE OF ROCHESTER HILLS

GUARDIAN ANGEL HOME CARE AND HOSPICE OF ROCHESTER HILLS provides home health care services in these zip codes.

48001 48003 48005 48009 48014 48015 48017 48021 48025 48026 48030 48033 48034 48035 48036 48038 48042 48043 48044 48045 48047 48048 48051 48060 48062 48063 48065 48066 48067 48071 48072 48073 48074 48075 48076 48080 48081 48082 48083 48084 48085 48088 48089 48090 48091 48092 48093 48094 48095 48098 48101 48103 48104 48105 48108 48111 48116 48117 48118 48120 48122 48124 48125 48126 48127 48130 48131 48134 48135 48136 48137 48138 48141 48144 48145 48146 48150 48152 48154 48157 48159 48160 48161 48162 48165 48166 48167 48168 48169 48170 48174 48176 48178 48179 48180 48182 48183 48184 48185 48186 48187 48188 48189 48191 48192 48193 48195 48197 48198 48201 48202 48203 48204 48205 48206 48207 48208 48209 48211 48212 48213 48214 48215 48216 48217 48218 48219 48220 48221 48223 48224 48225 48226 48227 48228 48229 48230 48234 48235 48236 48237 48238 48239 48240 48301 48302 48304 48306 48307 48309 48310 48312 48313 48314 48315 48316 48317 48320 48322 48323 48324 48325 48326 48327 48328 48329 48331 48334 48335 48336 48340 48341 48342 48346 48348 48350 48353 48356 48357 48359 48360 48362 48363 48367 48370 48371 48374 48375 48377 48380 48381 48382 48383 48386 48390 48393 48412 48414 48415 48416 48420 48422 48423 48429 48430 48433 48435 48436 48439 48442 48444 48446 48449 48451 48455 48457 48458 48461 48462 48463 48464 48473 48502 48503 48504 48505 48506 48507 48509 48519 48529 48532 48601 48649 48746 48817 48836 48843 48854 48855 48867 48910 49201 49202 49203 49220 49221 49228 49238 49241 49242 49250 49256 49267 49270 49277 49283 49286

Performance Measures for GUARDIAN ANGEL HOME CARE AND HOSPICE OF ROCHESTER HILLS

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Question Percentage
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely 92.2%
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season 60.3%
How Often Patients Got Better At Walking Or Moving Around 79.3%
How Often Patients Got Better At Getting In And Out Of Bed 80.7%
How Often Patients Got Better At Bathing 77.3%
How Often Patients' Breathing Improved 65.8%
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth 70.9%
How Often Home Health Patients Had To Be Admitted To The Hospital 14.2%
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted 9%

Patient Survey Responses for GUARDIAN ANGEL HOME CARE AND HOSPICE OF ROCHESTER HILLS

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for GUARDIAN ANGEL HOME CARE AND HOSPICE OF ROCHESTER HILLS to the national results for similar facilities.

Question Percentage / Compared to National
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way 83% (Nat: 88%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them 79% (Nat: 86%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them 81% (Nat: 82%)
Lower
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) 81% (Nat: 85%)
Lower
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family 72% (Nat: 78%)
Lower

Medical Professionals Associated with GUARDIAN ANGEL HOME CARE AND HOSPICE OF ROCHESTER HILLS

These are the doctors who are affiliated with GUARDIAN ANGEL HOME CARE AND HOSPICE OF ROCHESTER HILLS.