NATIONAL HOME CARE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2.5 out of 5): , Patient Recommendation: 85%
25210 FIVE MILE RD REDFORD, MI 48239
313-387-1571
Data date: Jan 17, 2024
The Most Important Data about NATIONAL HOME CARE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for NATIONAL HOME CARE is 2.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 65% of its customers. This is LOWER than the national average. The percentage of patients who gave NATIONAL HOME CARE a rating of 9 or 10 was 85%. This is LOWER than the national average. The agency has been participating in Medicare since 11/13/2009. The agency costs MORE than the average agency nationally. The agency serves 116 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about NATIONAL HOME CARE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on NATIONAL HOME CARE
Data as of Jan 17, 2024
Address:
25210 FIVE MILE RD
REDFORD, MI 48239
Medicare Provider Number: 239096
Participating in Medicare Since: November 13, 2009
Ownership Type: PROPRIETARY
Cost compared to national average: 104%
DTC Performance for NATIONAL HOME CARE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Worse Than National Rate for NATIONAL HOME CARE.
Home Health Care Services
NATIONAL HOME CARE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for NATIONAL HOME CARE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 2.5: |
HHCAHPS Survey Summary Star Rating |
Not Available |
Star Rating For Health Team Gave Care In A Professional Way |
Not Available |
Star Rating For Health Team Communicated Well With Them |
Not Available |
Star Rating Team Discussed Medicines, Pain, And Home Safety |
Not Available |
Star Rating For How Patients Rated Overall Care From Agency |
Not Available |
Service Area Covered by NATIONAL HOME CARE
NATIONAL HOME CARE provides home health care services in these zip codes.
48015 48021 48033 48034 48035 48036 48038 48044 48066 48070 48072 48073 48075 48076 48080 48081 48083 48092 48098 48101 48111 48116 48120 48122 48124 48125 48126 48127 48130 48134 48135 48141 48146 48150 48152 48154 48160 48165 48167 48168 48170 48174 48176 48180 48183 48184 48185 48186 48187 48188 48189 48193 48195 48197 48198 48201 48202 48203 48204 48205 48206 48207 48208 48209 48211 48212 48213 48214 48215 48216 48217 48219 48221 48223 48224 48225 48226 48227 48228 48229 48230 48234 48235 48237 48238 48239 48240 48301 48302 48309 48312 48313 48317 48320 48322 48323 48324 48327 48328 48331 48332 48334 48335 48336 48357 48374 48375 48377 48380 48381 48382 48383 48386 48390 48393 48636
Performance Measures for NATIONAL HOME CARE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 100% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 75% |
How Often Patients Got Better At Walking Or Moving Around | 72.6% |
How Often Patients Got Better At Getting In And Out Of Bed | 74.5% |
How Often Patients Got Better At Bathing | 80% |
How Often Patients' Breathing Improved | 84.3% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 80.6% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 17.3% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 9.1% |
Patient Survey Responses for NATIONAL HOME CARE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NATIONAL HOME CARE to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 83% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 82% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 79% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 85% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 65% (Nat: 78%) Lower |
Medical Professionals Associated with NATIONAL HOME CARE
These are the doctors who are affiliated with NATIONAL HOME CARE.