RESIDENTIAL HOME HEALTH: Ratings, Survey Results, and Analysis

CMS Five Star Rating (3.5 out of 5): , Patient Recommendation: 83%

 5440 CORPORATE DR, SUITE 400 TROY, MI 48098

  866-902-4000

Data date: Jan 17, 2024

The Most Important Data about RESIDENTIAL HOME HEALTH

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for RESIDENTIAL HOME HEALTH is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 74% of its customers. This is LOWER than the national average. The percentage of patients who gave RESIDENTIAL HOME HEALTH a rating of 9 or 10 was 83%. This is LOWER than the national average. The agency has been participating in Medicare since 07/06/2001. The agency costs MORE than the average agency nationally. The agency serves 460 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

What is this page all about?

Below is everything shred of information that we can find about RESIDENTIAL HOME HEALTH, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.

General Information on RESIDENTIAL HOME HEALTH

Data as of Jan 17, 2024

Address:

5440 CORPORATE DR, SUITE 400

TROY, MI 48098

Click for Map

The Best Home Health Agencies around TROY

The Worst Home Health Agencies around TROY

Medicare Provider Number: 237459

Participating in Medicare Since: July 06, 2001

Ownership Type: PROPRIETARY

Cost compared to national average: 104%

DTC Performance for RESIDENTIAL HOME HEALTH

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Better Than National Rate for RESIDENTIAL HOME HEALTH.

Home Health Care Services

RESIDENTIAL HOME HEALTH offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Services Offered Services Not Offered
  • Nursing
  • Physical Therapy
  • Occupational Therapy
  • Speech Pathology Therapy
  • Medical Social Services
  • Home Health Aide Services
  • NONE

Ratings for RESIDENTIAL HOME HEALTH

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Rating Type Rating
5-Star Quality Rating 3.5:
HHCAHPS Survey Summary Star Rating 3:
Star Rating For Health Team Gave Care In A Professional Way 3:
Star Rating For Health Team Communicated Well With Them 3:
Star Rating Team Discussed Medicines, Pain, And Home Safety 4:
Star Rating For How Patients Rated Overall Care From Agency 3:

Service Area Covered by RESIDENTIAL HOME HEALTH

RESIDENTIAL HOME HEALTH provides home health care services in these zip codes.

48001 48003 48005 48006 48009 48014 48015 48017 48021 48022 48023 48025 48026 48027 48030 48033 48034 48035 48036 48038 48039 48040 48042 48043 48044 48045 48047 48048 48049 48050 48051 48054 48059 48060 48062 48063 48064 48065 48066 48067 48069 48070 48071 48072 48073 48074 48075 48076 48079 48080 48081 48082 48083 48084 48085 48088 48089 48091 48092 48093 48094 48095 48097 48098 48101 48103 48104 48105 48108 48111 48114 48116 48117 48118 48120 48122 48124 48125 48126 48127 48128 48130 48131 48133 48134 48135 48136 48137 48138 48139 48140 48141 48143 48144 48145 48146 48150 48152 48154 48158 48159 48160 48161 48162 48164 48165 48166 48167 48168 48169 48170 48173 48174 48175 48176 48178 48179 48180 48182 48183 48184 48185 48186 48187 48188 48189 48190 48191 48192 48193 48195 48197 48198 48201 48202 48203 48204 48205 48206 48207 48208 48209 48210 48211 48212 48213 48214 48215 48216 48217 48218 48219 48220 48221 48223 48224 48225 48226 48227 48228 48229 48230 48234 48235 48236 48237 48238 48239 48240 48288 48301 48302 48304 48306 48307 48308 48309 48310 48312 48313 48314 48315 48316 48317 48320 48322 48323 48324 48326 48327 48328 48329 48331 48334 48335 48336 48340 48341 48342 48346 48348 48350 48353 48356 48357 48359 48360 48362 48363 48367 48371 48374 48375 48376 48377 48380 48381 48382 48383 48386 48390 48393 48401 48412 48413 48414 48415 48416 48418 48419 48420 48421 48422 48423 48427 48428 48429 48430 48433 48435 48436 48438 48439 48441 48442 48444 48446 48449 48450 48451 48453 48455 48457 48458 48461 48462 48463 48464 48466 48467 48468 48471 48472 48473 48475 48503 48504 48505 48506 48507 48509 48519 48529 48532 48601 48602 48603 48604 48609 48612 48614 48615 48617 48618 48622 48623 48624 48625 48626 48627 48628 48629 48630 48631 48632 48635 48636 48638 48640 48642 48651 48653 48655 48656 48658 48661 48662 48703 48706 48720 48722 48723 48725 48726 48727 48730 48732 48734 48735 48737 48739 48742 48744 48746 48748 48756 48760 48762 48765 48768 48801 48805 48808 48813 48816 48817 48819 48820 48821 48822 48823 48826 48827 48831 48835 48836 48837 48840 48842 48843 48844 48847 48848 48849 48854 48855 48858 48861 48864 48866 48867 48872 48876 48879 48880 48883 48890 48892 48893 48895 48906 48908 48910 48911 48912 48915 48917 48933 49011 49014 49015 49017 49021 49022 49028 49033 49036 49037 49058 49068 49070 49073 49076 49096 49201 49202 49203 49204 49221 49224 49229 49230 49233 49234 49236 49237 49238 49240 49241 49242 49245 49246 49249 49250 49251 49254 49259 49261 49264 49265 49266 49269 49270 49272 49277 49282 49283 49284 49285 49286 49287 49340 49341 49402 49418 49419 49431 49507 49525 49601 49620 49622 49625 49633 49635 49646 49651 49657 49665 49684 49686 49707 49709 49720 49726 49735 49738 49747 49753 49797

Performance Measures for RESIDENTIAL HOME HEALTH

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Question Percentage
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely 97.7%
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season 76.8%
How Often Patients Got Better At Walking Or Moving Around 85.5%
How Often Patients Got Better At Getting In And Out Of Bed 86.4%
How Often Patients Got Better At Bathing 88.2%
How Often Patients' Breathing Improved 86.7%
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth 85.5%
How Often Home Health Patients Had To Be Admitted To The Hospital 16.5%
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted 9.7%

Patient Survey Responses for RESIDENTIAL HOME HEALTH

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for RESIDENTIAL HOME HEALTH to the national results for similar facilities.

Question Percentage / Compared to National
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way 88% (Nat: 88%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them 86% (Nat: 86%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them 84% (Nat: 82%)
Higher
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) 83% (Nat: 85%)
Lower
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family 74% (Nat: 78%)
Lower

Medical Professionals Associated with RESIDENTIAL HOME HEALTH

These are the doctors who are affiliated with RESIDENTIAL HOME HEALTH.

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