HARBOR HEALTH SERVICES: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3 out of 5): , Patient Recommendation: 74%
1100 DEGURSE AVENUE MARINE CITY, MI 48039
810-765-7144
Data date: Jan 17, 2024
The Most Important Data about HARBOR HEALTH SERVICES
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for HARBOR HEALTH SERVICES is 3 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 72% of its customers. This is LOWER than the national average. The percentage of patients who gave HARBOR HEALTH SERVICES a rating of 9 or 10 was 74%. This is LOWER than the national average. The agency has been participating in Medicare since 07/25/1997. The agency costs LESS than the average agency nationally. The agency serves 148 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about HARBOR HEALTH SERVICES, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on HARBOR HEALTH SERVICES
Data as of Jan 17, 2024
Address:
1100 DEGURSE AVENUE
MARINE CITY, MI 48039
Medicare Provider Number: 237430
Participating in Medicare Since: July 25, 1997
Ownership Type: PROPRIETARY
Cost compared to national average: 92%
DTC Performance for HARBOR HEALTH SERVICES
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for HARBOR HEALTH SERVICES.
Home Health Care Services
HARBOR HEALTH SERVICES offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for HARBOR HEALTH SERVICES
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3: |
HHCAHPS Survey Summary Star Rating | 2: |
Star Rating For Health Team Gave Care In A Professional Way | 3: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 2: |
Star Rating For How Patients Rated Overall Care From Agency | 1: |
Service Area Covered by HARBOR HEALTH SERVICES
HARBOR HEALTH SERVICES provides home health care services in these zip codes.
48001 48005 48006 48014 48021 48022 48023 48025 48026 48027 48028 48032 48034 48035 48036 48038 48039 48040 48041 48043 48044 48045 48047 48048 48049 48050 48051 48054 48059 48060 48062 48063 48064 48065 48066 48074 48075 48079 48080 48081 48082 48083 48092 48093 48094 48097 48101 48103 48111 48117 48120 48122 48124 48125 48126 48127 48128 48134 48135 48136 48138 48141 48146 48150 48152 48154 48158 48161 48162 48164 48166 48167 48168 48170 48173 48174 48176 48178 48179 48180 48183 48185 48186 48187 48188 48192 48193 48195 48201 48203 48204 48209 48213 48214 48215 48216 48217 48218 48219 48221 48223 48224 48225 48227 48228 48229 48231 48234 48235 48236 48237 48238 48239 48240 48304 48307 48309 48310 48312 48314 48315 48316 48317 48324 48327 48329 48356 48357 48362 48363 48374 48375 48382 48390 48413 48416 48419 48422 48444 48450 48454 48462 48466 48469 48629 48843 49221 49247
Performance Measures for HARBOR HEALTH SERVICES
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 96.2% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 66.1% |
How Often Patients Got Better At Walking Or Moving Around | 81.1% |
How Often Patients Got Better At Getting In And Out Of Bed | 83% |
How Often Patients Got Better At Bathing | 81.9% |
How Often Patients' Breathing Improved | 88.4% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 82.2% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 15.4% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 5.9% |
Patient Survey Responses for HARBOR HEALTH SERVICES
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HARBOR HEALTH SERVICES to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 88% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 86% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 67% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 74% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 72% (Nat: 78%) Lower |
Medical Professionals Associated with HARBOR HEALTH SERVICES
These are the doctors who are affiliated with HARBOR HEALTH SERVICES.
- RIGEL GALERA ( FAMILY PRACTICE - VPA PC )
- DAVID HINDY ( FAMILY PRACTICE - ASCENSION RIVER DISTRICT HOSPITAL )