UNITED HOME HEALTH CARE LLC: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2 out of 5): , Patient Recommendation: 92%
4535 N WHEELING AVE MUNCIE, IN 47304
765-717-1664
Data date: Jan 17, 2024
The Most Important Data about UNITED HOME HEALTH CARE LLC
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for UNITED HOME HEALTH CARE LLC is 2 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 83% of its customers. This is HIGHER than the national average. The percentage of patients who gave UNITED HOME HEALTH CARE LLC a rating of 9 or 10 was 92%. This is HIGHER than the national average. The agency has been participating in Medicare since 10/30/2017. The agency costs MORE than the average agency nationally. The agency serves 80 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about UNITED HOME HEALTH CARE LLC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on UNITED HOME HEALTH CARE LLC
Data as of Jan 17, 2024
Address:
4535 N WHEELING AVE
MUNCIE, IN 47304
Medicare Provider Number: 157699
Participating in Medicare Since: October 30, 2017
Ownership Type: PROPRIETARY
Cost compared to national average: 118%
DTC Performance for UNITED HOME HEALTH CARE LLC
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Worse Than National Rate for UNITED HOME HEALTH CARE LLC.
Home Health Care Services
UNITED HOME HEALTH CARE LLC offers 5 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for UNITED HOME HEALTH CARE LLC
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 2: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 2: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by UNITED HOME HEALTH CARE LLC
UNITED HOME HEALTH CARE LLC provides home health care services in these zip codes.
42602 45390 46001 46011 46012 46013 46016 46017 46036 46038 46044 46048 46051 46056 46063 46064 46070 46140 46148 46168 46236 46614 46628 46711 46714 46902 46928 46930 46933 46938 46940 46952 46953 46957 46987 46989 46991 46992 47302 47303 47304 47305 47320 47326 47330 47331 47334 47336 47338 47340 47342 47346 47348 47352 47354 47355 47356 47358 47359 47360 47362 47366 47367 47368 47369 47370 47371 47373 47374 47380 47381 47383 47384 47385 47386 47388 47390 47394 47396 47567
Performance Measures for UNITED HOME HEALTH CARE LLC
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 95.6% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 85.4% |
How Often Patients Got Better At Walking Or Moving Around | 73% |
How Often Patients Got Better At Getting In And Out Of Bed | 76% |
How Often Patients Got Better At Bathing | 75.3% |
How Often Patients' Breathing Improved | 69.7% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 68.4% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 14.2% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 10.7% |
Patient Survey Responses for UNITED HOME HEALTH CARE LLC
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UNITED HOME HEALTH CARE LLC to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 88% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 83% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 77% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 92% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 83% (Nat: 78%) Higher |
Medical Professionals Associated with UNITED HOME HEALTH CARE LLC
These are the doctors who are affiliated with UNITED HOME HEALTH CARE LLC.
- TAMARA NEWSOME ( NURSE PRACTITIONER - MY MOBILE MD LLC )
- MOHAMMAD BAHRAMI ( FAMILY PRACTICE - AMERICAN HEALTH NETWORK OF INDIANA LLC )
- SHUCHI TALWAR ( FAMILY PRACTICE - INDIANA UNIVERSITY HEALTH BALL MEMORIAL PHYSICIANS INC )
- STEVE ROUSSEAU ( HOSPITALIST - AMERICAN HEALTH NETWORK OF INDIANA LLC )
- ELIZABETH SIMPSON ( NURSE PRACTITIONER - OPEN DOOR HEALTH SERVICES, INC. )
- JAN KORNILOW ( EMERGENCY MEDICINE - INDIANA UNIVERSITY HEALTH BALL MEMORIAL PHYSICIANS INC )
- MARK REEDY ( FAMILY PRACTICE - AMERICAN HEALTH NETWORK OF INDIANA LLC )
- ROBERT SMITH ( INTERNAL MEDICINE )
- MELISSA DENNEY ( NURSE PRACTITIONER - MERIDIAN HEALTH SERVICES CORP )
- EARL LLOYD ( INTERNAL MEDICINE - WOODWAY INTERNAL MEDICINE PC )
- BRIAN LUMPKIN ( FAMILY PRACTICE - INDIANA UNIVERSITY HEALTH BALL MEMORIAL PHYSICIANS INC )
- WILLIAM SOWERS ( FAMILY PRACTICE - AMERICAN HEALTH NETWORK OF INDIANA LLC )
- ROBERT SUER ( INTERNAL MEDICINE - WOODWAY INTERNAL MEDICINE PC )