ANGELS OF MERCY HOMECARE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4.5 out of 5): , Patient Recommendation: 88%
2509 W 2ND STREET MARION, IN 46952
765-651-3242
Data date: Jan 17, 2024
The Most Important Data about ANGELS OF MERCY HOMECARE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for ANGELS OF MERCY HOMECARE is 4.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 83% of its customers. This is HIGHER than the national average. The percentage of patients who gave ANGELS OF MERCY HOMECARE a rating of 9 or 10 was 88%. This is HIGHER than the national average. The agency has been participating in Medicare since 01/08/2004. The agency costs MORE than the average agency nationally. The agency serves 162 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about ANGELS OF MERCY HOMECARE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on ANGELS OF MERCY HOMECARE
Data as of Jan 17, 2024
Address:
2509 W 2ND STREET
MARION, IN 46952
Medicare Provider Number: 157554
Participating in Medicare Since: January 08, 2004
Ownership Type: PROPRIETARY
Cost compared to national average: 109%
DTC Performance for ANGELS OF MERCY HOMECARE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for ANGELS OF MERCY HOMECARE.
Home Health Care Services
ANGELS OF MERCY HOMECARE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for ANGELS OF MERCY HOMECARE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4.5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 4: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by ANGELS OF MERCY HOMECARE
ANGELS OF MERCY HOMECARE provides home health care services in these zip codes.
46041 46068 46131 46374 46501 46504 46506 46508 46510 46511 46514 46524 46528 46538 46539 46542 46550 46555 46562 46563 46567 46570 46571 46580 46582 46590 46701 46702 46705 46706 46710 46711 46714 46723 46725 46730 46732 46733 46738 46741 46745 46748 46750 46755 46759 46760 46761 46763 46764 46765 46766 46767 46770 46772 46773 46774 46777 46781 46783 46784 46787 46788 46791 46792 46793 46794 46795 46797 46802 46803 46804 46805 46806 46807 46808 46809 46814 46815 46816 46818 46819 46825 46835 46845 46864 46901 46902 46910 46911 46913 46914 46915 46916 46917 46919 46920 46921 46922 46923 46926 46928 46929 46930 46931 46932 46933 46936 46938 46939 46940 46941 46943 46945 46946 46947 46950 46951 46952 46953 46957 46958 46959 46960 46961 46962 46965 46967 46970 46974 46975 46978 46979 46982 46984 46985 46986 46987 46988 46989 46990 46991 46992 46994 46996 46998 47348 47359 47904 47905 47906 47909 47923 47925 47926 47929 47946 47950 47957 47959 47960 47980 47995
Performance Measures for ANGELS OF MERCY HOMECARE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 97.5% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 77.7% |
How Often Patients Got Better At Walking Or Moving Around | 90.7% |
How Often Patients Got Better At Getting In And Out Of Bed | 91.5% |
How Often Patients Got Better At Bathing | 91.2% |
How Often Patients' Breathing Improved | 92.3% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 93.5% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 12.5% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 13.7% |
Patient Survey Responses for ANGELS OF MERCY HOMECARE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ANGELS OF MERCY HOMECARE to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 90% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 89% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 84% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 88% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 83% (Nat: 78%) Higher |
Medical Professionals Associated with ANGELS OF MERCY HOMECARE
These are the doctors who are affiliated with ANGELS OF MERCY HOMECARE.
- KEVIN OBRIEN ( FAMILY PRACTICE - WOODLAWN HOSPITAL )
- KYLE SPEAKMAN ( FAMILY PRACTICE - MARION GENERAL HOSPITAL )
- GREGORY GAHL ( FAMILY PRACTICE - AMERICAN HEALTH NETWORK OF INDIANA LLC )
- MICHAEL MULL ( FAMILY PRACTICE - AMERICAN HEALTH NETWORK OF INDIANA LLC )
- KELLIE PLANCK ( NURSE PRACTITIONER - MARION GENERAL HOSPITAL )
- VIVEK SAHGAL ( INTERNAL MEDICINE - MEMORIAL HOSPITAL )
- LLOYD LORENZ ( FAMILY PRACTICE - AMERICAN HEALTH NETWORK OF INDIANA LLC )
- OLUSINA AKANDE ( FAMILY PRACTICE - MEMORIAL HOSPITAL )
- CHERIE BENNETT ( INTERNAL MEDICINE - MEMORIAL HOSPITAL )
- MONIKA RAJMAIRA ( INTERNAL MEDICINE - MARION GENERAL HOSPITAL )
- CORY NEUMANN ( FAMILY PRACTICE - MEMORIAL HOSPITAL )
- MICHAEL BRUBAKER ( FAMILY PRACTICE - WOODLAWN HOSPITAL )
- MICHELLE JONES ( NURSE PRACTITIONER - RP CARE LLC )
- KELLY CARDEN ( NURSE PRACTITIONER - MEMORIAL HOSPITAL )
- DAWN LAGERKVIST ( FAMILY PRACTICE - AMERICAN HEALTH NETWORK OF INDIANA LLC )
- JAMES ORRELL ( FAMILY PRACTICE - MARION GENERAL HOSPITAL )
- VICKI LEDERLE ( NURSE PRACTITIONER - MEMORIAL HOSPITAL )
- JEFFREY BRAGG ( FAMILY PRACTICE - MARION GENERAL HOSPITAL )
- TONYA BROWN ( FAMILY PRACTICE - MEMORIAL HOSPITAL )
- CHRISTOPHER RICKETTS ( GENERAL PRACTICE - WOODLAWN HOSPITAL )
- PEKKAKUZHIYIL MATHEW ( INTERNAL MEDICINE - BLUFFTON PHYSICIAN SERVICES LLC )
- KARL CYTRYNOWICZ ( FAMILY PRACTICE - MARION GENERAL HOSPITAL )
- CRISTY MULLINIX ( NURSE PRACTITIONER - MARION GENERAL HOSPITAL )
- KAVITA RAJ ( FAMILY PRACTICE - MARION GENERAL HOSPITAL )
- KRISTINE COLYER ( NURSE PRACTITIONER - MARION GENERAL HOSPITAL )
- WILLIAM HOOVER ( FAMILY PRACTICE - AMERICAN HEALTH NETWORK OF INDIANA LLC )
- REX ALLMAN ( FAMILY PRACTICE - PULASKI MEMORIAL HOSPITAL )
- STACIE STUTZMAN ( NURSE PRACTITIONER - MEMORIAL HOSPITAL )
- TERESA TEMPLIN ( NURSE PRACTITIONER - MARION GENERAL HOSPITAL )
- WILLIAM RAUH ( FAMILY PRACTICE - AMERICAN HEALTH NETWORK OF INDIANA LLC )
- JAMIE LANG ( NURSE PRACTITIONER - MARION GENERAL HOSPITAL )
- PORCHA LEGGETT ( FAMILY PRACTICE - MARION GENERAL HOSPITAL )
- AMBER BANKS ( NURSE PRACTITIONER - RP CARE LLC )
- IKECHUKWU OZOIGBO ( FAMILY PRACTICE - MEMORIAL HOSPITAL )