HEARTLAND HOME HEALTH (FORT WAYNE): Ratings, Survey Results, and Analysis

CMS Five Star Rating (4 out of 5): , Patient Recommendation: 85%

 2720 DUPONT COMMERCE COURT, SUITE 130 FORT WAYNE, IN 46825

  260-484-6818

Data date: Jan 17, 2024

The Most Important Data about HEARTLAND HOME HEALTH (FORT WAYNE)

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for HEARTLAND HOME HEALTH (FORT WAYNE) is 4 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 81% of its customers. This is HIGHER than the national average. The percentage of patients who gave HEARTLAND HOME HEALTH (FORT WAYNE) a rating of 9 or 10 was 85%. This is LOWER than the national average. The agency has been participating in Medicare since 06/26/1990. The agency costs MORE than the average agency nationally. The agency serves 57 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

What is this page all about?

Below is everything shred of information that we can find about HEARTLAND HOME HEALTH (FORT WAYNE), along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.

General Information on HEARTLAND HOME HEALTH (FORT WAYNE)

Data as of Jan 17, 2024

Address:

2720 DUPONT COMMERCE COURT, SUITE 130

FORT WAYNE, IN 46825

Click for Map

The Best Home Health Agencies around FORT WAYNE

The Worst Home Health Agencies around FORT WAYNE

Medicare Provider Number: 157205

Participating in Medicare Since: June 26, 1990

Ownership Type: PROPRIETARY

Cost compared to national average: 112%

DTC Performance for HEARTLAND HOME HEALTH (FORT WAYNE)

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Better Than National Rate for HEARTLAND HOME HEALTH (FORT WAYNE).

Home Health Care Services

HEARTLAND HOME HEALTH (FORT WAYNE) offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Services Offered Services Not Offered
  • Nursing
  • Physical Therapy
  • Occupational Therapy
  • Speech Pathology Therapy
  • Medical Social Services
  • Home Health Aide Services
  • NONE

Ratings for HEARTLAND HOME HEALTH (FORT WAYNE)

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Rating Type Rating
5-Star Quality Rating 4:
HHCAHPS Survey Summary Star Rating 4:
Star Rating For Health Team Gave Care In A Professional Way 4:
Star Rating For Health Team Communicated Well With Them 4:
Star Rating Team Discussed Medicines, Pain, And Home Safety 4:
Star Rating For How Patients Rated Overall Care From Agency 3:

Service Area Covered by HEARTLAND HOME HEALTH (FORT WAYNE)

HEARTLAND HOME HEALTH (FORT WAYNE) provides home health care services in these zip codes.

46701 46703 46704 46705 46706 46710 46714 46721 46723 46725 46730 46733 46737 46738 46741 46742 46743 46745 46747 46748 46750 46755 46761 46763 46765 46770 46773 46774 46776 46777 46779 46783 46785 46787 46788 46791 46793 46797 46798 46799 46802 46803 46804 46805 46806 46807 46808 46809 46814 46815 46816 46818 46819 46825 46835 46845 46962

Performance Measures for HEARTLAND HOME HEALTH (FORT WAYNE)

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Question Percentage
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely 96.6%
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season 91.9%
How Often Patients Got Better At Walking Or Moving Around 85.4%
How Often Patients Got Better At Getting In And Out Of Bed 86.7%
How Often Patients Got Better At Bathing 89.1%
How Often Patients' Breathing Improved 88.9%
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth 86.4%
How Often Home Health Patients Had To Be Admitted To The Hospital 10.9%
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted 15.8%

Patient Survey Responses for HEARTLAND HOME HEALTH (FORT WAYNE)

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HEARTLAND HOME HEALTH (FORT WAYNE) to the national results for similar facilities.

Question Percentage / Compared to National
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way 90% (Nat: 88%)
Higher
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them 89% (Nat: 86%)
Higher
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them 86% (Nat: 82%)
Higher
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) 85% (Nat: 85%)
Lower
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family 81% (Nat: 78%)
Higher

Medical Professionals Associated with HEARTLAND HOME HEALTH (FORT WAYNE)

These are the doctors who are affiliated with HEARTLAND HOME HEALTH (FORT WAYNE).