HOME CARE SERVICES OF NORTHWEST INDIANA: Ratings, Survey Results, and Analysis

CMS Five Star Rating (1.5 out of 5): , Patient Recommendation: 75%

 240 COMMERCE SQUARE DRIVE MICHIGAN CITY, IN 46360

  219-879-9300

Data date: Jan 17, 2024

The Most Important Data about HOME CARE SERVICES OF NORTHWEST INDIANA

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for HOME CARE SERVICES OF NORTHWEST INDIANA is 1.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 67% of its customers. This is LOWER than the national average. The percentage of patients who gave HOME CARE SERVICES OF NORTHWEST INDIANA a rating of 9 or 10 was 75%. This is LOWER than the national average. The agency has been participating in Medicare since 05/29/2001. The agency costs MORE than the average agency nationally. The agency serves 48 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

What is this page all about?

Below is everything shred of information that we can find about HOME CARE SERVICES OF NORTHWEST INDIANA, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.

General Information on HOME CARE SERVICES OF NORTHWEST INDIANA

Data as of Jan 17, 2024

Address:

240 COMMERCE SQUARE DRIVE

MICHIGAN CITY, IN 46360

Click for Map

The Best Home Health Agencies around MICHIGAN CITY

The Worst Home Health Agencies around MICHIGAN CITY

Medicare Provider Number: 157533

Participating in Medicare Since: May 29, 2001

Ownership Type: PROPRIETARY

Cost compared to national average: 101%

DTC Performance for HOME CARE SERVICES OF NORTHWEST INDIANA

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Worse Than National Rate for HOME CARE SERVICES OF NORTHWEST INDIANA.

Home Health Care Services

HOME CARE SERVICES OF NORTHWEST INDIANA offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Services Offered Services Not Offered
  • Nursing
  • Physical Therapy
  • Occupational Therapy
  • Speech Pathology Therapy
  • Medical Social Services
  • Home Health Aide Services
  • NONE

Ratings for HOME CARE SERVICES OF NORTHWEST INDIANA

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Rating Type Rating
5-Star Quality Rating 1.5:
HHCAHPS Survey Summary Star Rating 2:
Star Rating For Health Team Gave Care In A Professional Way 2:
Star Rating For Health Team Communicated Well With Them 1:
Star Rating Team Discussed Medicines, Pain, And Home Safety 3:
Star Rating For How Patients Rated Overall Care From Agency 1:

Service Area Covered by HOME CARE SERVICES OF NORTHWEST INDIANA

HOME CARE SERVICES OF NORTHWEST INDIANA provides home health care services in these zip codes.

46301 46304 46307 46310 46319 46321 46323 46340 46341 46342 46345 46346 46347 46350 46360 46365 46366 46368 46371 46374 46375 46382 46383 46385 46391 46392 46403 46406 46408 46409 46410 46506 46511 46531 46534 46552 46574 46939 46947 46960 46975 46985 46996 47943 47946 47960 47978 62912

Performance Measures for HOME CARE SERVICES OF NORTHWEST INDIANA

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Question Percentage
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely 88.9%
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season 65.5%
How Often Patients Got Better At Walking Or Moving Around 69.3%
How Often Patients Got Better At Getting In And Out Of Bed 77.1%
How Often Patients Got Better At Bathing 70.5%
How Often Patients' Breathing Improved 67.3%
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth 64.8%
How Often Home Health Patients Had To Be Admitted To The Hospital 16.5%
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted 13.1%

Patient Survey Responses for HOME CARE SERVICES OF NORTHWEST INDIANA

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HOME CARE SERVICES OF NORTHWEST INDIANA to the national results for similar facilities.

Question Percentage / Compared to National
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way 84% (Nat: 88%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them 71% (Nat: 86%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them 80% (Nat: 82%)
Lower
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) 75% (Nat: 85%)
Lower
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family 67% (Nat: 78%)
Lower

Medical Professionals Associated with HOME CARE SERVICES OF NORTHWEST INDIANA

These are the doctors who are affiliated with HOME CARE SERVICES OF NORTHWEST INDIANA.