COMMUNITY MERCY HOME CARE, LLC: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4.5 out of 5): , Patient Recommendation: 82%
1111 NORTH PLUM STREET, SUITE 4 SPRINGFIELD, OH 45504
937-328-5113
Data date: Jan 17, 2024
The Most Important Data about COMMUNITY MERCY HOME CARE, LLC
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for COMMUNITY MERCY HOME CARE, LLC is 4.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 76% of its customers. This is LOWER than the national average. The percentage of patients who gave COMMUNITY MERCY HOME CARE, LLC a rating of 9 or 10 was 82%. This is LOWER than the national average. The agency has been participating in Medicare since 07/05/1989. The agency costs MORE than the average agency nationally. The agency serves 59 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about COMMUNITY MERCY HOME CARE, LLC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on COMMUNITY MERCY HOME CARE, LLC
Data as of Jan 17, 2024
Address:
1111 NORTH PLUM STREET, SUITE 4
SPRINGFIELD, OH 45504
Medicare Provider Number: 367447
Participating in Medicare Since: July 05, 1989
Ownership Type: PROPRIETARY
Cost compared to national average: 104%
DTC Performance for COMMUNITY MERCY HOME CARE, LLC
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for COMMUNITY MERCY HOME CARE, LLC.
Home Health Care Services
COMMUNITY MERCY HOME CARE, LLC offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
| Services Offered | Services Not Offered |
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Ratings for COMMUNITY MERCY HOME CARE, LLC
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
| Rating Type | Rating |
|---|---|
| 5-Star Quality Rating | 4.5: |
| HHCAHPS Survey Summary Star Rating | 3: |
| Star Rating For Health Team Gave Care In A Professional Way | 3: |
| Star Rating For Health Team Communicated Well With Them | 3: |
| Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
| Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by COMMUNITY MERCY HOME CARE, LLC
COMMUNITY MERCY HOME CARE, LLC provides home health care services in these zip codes.
43009 43010 43044 43047 43060 43070 43072 43078 43083 43084 43128 43140 43153 43160 43162 43318 43343 43357 45308 45314 45316 45319 45322 45323 45324 45331 45341 45344 45349 45356 45368 45369 45371 45372 45373 45377 45384 45385 45387 45389 45402 45403 45404 45410 45414 45415 45417 45424 45429 45430 45431 45434 45458 45501 45502 45503 45504 45505 45506
Performance Measures for COMMUNITY MERCY HOME CARE, LLC
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
| Question | Percentage |
|---|---|
| How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 99% |
| How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 74.5% |
| How Often Patients Got Better At Walking Or Moving Around | 91.9% |
| How Often Patients Got Better At Getting In And Out Of Bed | 90.9% |
| How Often Patients Got Better At Bathing | 93.9% |
| How Often Patients' Breathing Improved | 99.1% |
| How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 91% |
| How Often Home Health Patients Had To Be Admitted To The Hospital | 15.8% |
| How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 13.1% |
Patient Survey Responses for COMMUNITY MERCY HOME CARE, LLC
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for COMMUNITY MERCY HOME CARE, LLC to the national results for similar facilities.
| Question | Percentage / Compared to National |
|---|---|
| Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 88% (Nat: 88%) Lower |
| Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 85% (Nat: 86%) Lower |
| Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 83% (Nat: 82%) Higher |
| Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 82% (Nat: 85%) Lower |
| Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 76% (Nat: 78%) Lower |
Medical Professionals Associated with COMMUNITY MERCY HOME CARE, LLC
These are the doctors who are affiliated with COMMUNITY MERCY HOME CARE, LLC.
- RAMALINGAM SELVARAJAH ( FAMILY PRACTICE )
- AJAZ UMERANI ( INTERNAL MEDICINE )
- MICHAEL MCKEE ( FAMILY PRACTICE - MERCY HEALTH PHYSICIANS SPRINGFIELD PRIMARY CARE LLC )
- RICHARD GORDON ( FAMILY PRACTICE - FAMILY PRACTICE ASSOCIATES OF SPRINGFIELD LLC )
- BERNADETTE DEGUZMAN ( FAMILY PRACTICE - MERCY HEALTH PHYSICIANS SPRINGFIELD PRIMARY CARE LLC )
- JOEL MACY ( FAMILY PRACTICE - OHIO VALLEY MEDICAL GROUP LLC )
- JOSEPH KERR ( PODIATRY - ASSOCIATES IN PODIATRY, INC. )
- NICHOLAS CAPUTO ( NURSE PRACTITIONER - MERCY HEALTH PHYSICIANS SPRINGFIELD SPECIALTY CARE LLC )
- GREGORY CAROZZA ( ORTHOPEDIC SURGERY - MERCY HEALTH PHYSICIANS SPRINGFIELD SPECIALTY CARE LLC )
- DAVID GALLUCH ( ORTHOPEDIC SURGERY - SPRINGFIELD ORTHOPAEDIC AND SPORTS MEDICINE INSTITUTE LLC )
- AIJAZ AHMED ( INTERNAL MEDICINE - MERCY HEALTH PHYSICIANS SPRINGFIELD PRIMARY CARE LLC )
- STEVEN MORGENSTERN ( INTERNAL MEDICINE - MERCY HEALTH PHYSICIANS SPRINGFIELD PRIMARY CARE LLC )
- JILL SANDERS ( PHYSICIAN ASSISTANT - COMMUNITY MERCY HEALTH PARTNERS )
- BERAHT THAPA ( FAMILY PRACTICE - MERCY HEALTH PHYSICIANS SPRINGFIELD PRIMARY CARE LLC )
- JOHN CRANKSHAW ( INTERNAL MEDICINE - UNION COUNTY PHYSICIAN CORPORATION )
- AARON GROTH ( FAMILY PRACTICE - NORTHSIDE FAMILY PHYSICIANS, LTD. )
- RONALD TERRELL ( PHYSICIAN ASSISTANT )
- VIPUL PATEL ( INTERNAL MEDICINE - SPRINGFIELD HEALTHCARE CENTER INC )
- TRACI ERNEST ( NURSE PRACTITIONER - MERCY HEALTH PHYSICIANS SPRINGFIELD SPECIALTY CARE LLC )
- CHRISTINE PERSINGER ( FAMILY PRACTICE - MERCY HEALTH PHYSICIANS SPRINGFIELD PRIMARY CARE LLC )
- STEPHEN OEHLERS ( INTERNAL MEDICINE - MERCY HEALTH PHYSICIANS SPRINGFIELD PRIMARY CARE LLC )
- KEVIN ZARTMAN ( ORTHOPEDIC SURGERY - MERCY HEALTH PHYSICIANS SPRINGFIELD SPECIALTY CARE LLC )
- JOHN SUTTER ( FAMILY PRACTICE - ALLIANCE PHYSICIANS INC )
- LAURA THOMPSON ( FAMILY PRACTICE - CLARK COUNTY )
- MARK ROBERTO ( FAMILY PRACTICE - ALLIANCE PHYSICIANS INC )
- CALEB ROBERTS ( PHYSICIAN ASSISTANT - MERCY HEALTH PHYSICIANS SPRINGFIELD PRIMARY CARE LLC )
- JOSEPH METZ ( FAMILY PRACTICE - UNION COUNTY PHYSICIAN CORPORATION )
- THOMAS ERICKSEN ( INTERNAL MEDICINE )
- SANJU VARGHESE ( NEPHROLOGY - ADVANCED NEPHROLOGY AND HYPERTENSION )
- DANIEL PERSINGER ( GENERAL SURGERY - MERCY HEALTH PHYSICIANS SPRINGFIELD SPECIALTY CARE LLC )
- MARVIN NARCELLES ( INTERNAL MEDICINE - MERCY HEALTH PHYSICIANS SPRINGFIELD PRIMARY CARE LLC )
- LINDSEY MILLER ( FAMILY PRACTICE - ALLIANCE PHYSICIANS INC )
- SHANNON SHAFER ( PHYSICIAN ASSISTANT - MERCY HEALTH PHYSICIANS SPRINGFIELD PRIMARY CARE LLC )
