FRMC HOME HEALTH SERVICES: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3 out of 5): , Patient Recommendation: 90%
5420 MILAN ROAD, SUITE A SANDUSKY, OH 44870
419-557-7270
Data date: Jan 17, 2024
The Most Important Data about FRMC HOME HEALTH SERVICES
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for FRMC HOME HEALTH SERVICES is 3 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 82% of its customers. This is HIGHER than the national average. The percentage of patients who gave FRMC HOME HEALTH SERVICES a rating of 9 or 10 was 90%. This is HIGHER than the national average. The agency has been participating in Medicare since 09/04/1996. The agency costs MORE than the average agency nationally. The agency serves 84 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about FRMC HOME HEALTH SERVICES, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on FRMC HOME HEALTH SERVICES
Data as of Jan 17, 2024
Address:
5420 MILAN ROAD, SUITE A
SANDUSKY, OH 44870
Medicare Provider Number: 367691
Participating in Medicare Since: September 04, 1996
Ownership Type: VOLUNTARY NON-PROFIT - PRIVATE
Cost compared to national average: 103%
DTC Performance for FRMC HOME HEALTH SERVICES
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Worse Than National Rate for FRMC HOME HEALTH SERVICES.
Home Health Care Services
FRMC HOME HEALTH SERVICES offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for FRMC HOME HEALTH SERVICES
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by FRMC HOME HEALTH SERVICES
FRMC HOME HEALTH SERVICES provides home health care services in these zip codes.
43015 43351 43410 43412 43416 43420 43430 43431 43433 43435 43439 43440 43442 43445 43446 43447 43449 43450 43452 43457 43458 43460 43464 43468 43522 43528 43537 43551 43566 43605 43606 43607 43609 43611 43614 43615 43616 43617 43619 43623 44001 44011 44012 44035 44052 44053 44055 44074 44089 44090 44145 44807 44809 44811 44814 44815 44818 44820 44824 44826 44828 44833 44836 44837 44839 44846 44847 44849 44851 44854 44855 44857 44865 44867 44870 44878 44880 44882 44883 44887 44889 44890 44904 44907
Performance Measures for FRMC HOME HEALTH SERVICES
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 89% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 79.9% |
How Often Patients Got Better At Walking Or Moving Around | 81.8% |
How Often Patients Got Better At Getting In And Out Of Bed | 84.2% |
How Often Patients Got Better At Bathing | 87.7% |
How Often Patients' Breathing Improved | 83% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 77.2% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 13.9% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 18% |
Patient Survey Responses for FRMC HOME HEALTH SERVICES
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for FRMC HOME HEALTH SERVICES to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 91% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 86% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 80% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 90% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 82% (Nat: 78%) Higher |
Medical Professionals Associated with FRMC HOME HEALTH SERVICES
These are the doctors who are affiliated with FRMC HOME HEALTH SERVICES.
- TONIA COPSEY ( NURSE PRACTITIONER - FIRELANDS REGIONAL MEDICAL CENTER )
- BRETT KUNS ( GENERAL PRACTICE - NORTH COAST PROFESSIONAL COMPANY, LLC )
- BENJAMIN BALL ( INTERNAL MEDICINE - NORTH COAST PROFESSIONAL COMPANY, LLC )
- JENNIFER KAPLE ( NURSE PRACTITIONER - NORTH COAST PROFESSIONAL COMPANY, LLC )
- MARCIA BRAUN ( FAMILY PRACTICE - NORTH COAST PROFESSIONAL COMPANY, LLC )
- MATTHEW WIDMER ( FAMILY PRACTICE - NORTH COAST PROFESSIONAL COMPANY, LLC )
- TIMOTHY CUTLER ( FAMILY PRACTICE - NORTHERN OHIO MEDICAL SPECIALISTS, LLC )
- JUSTIN KELLEY ( ORTHOPEDIC SURGERY - NORTH COAST PROFESSIONAL COMPANY, LLC )
- ROXANNE ROGERS ( FAMILY PRACTICE - NORTH COAST PROFESSIONAL COMPANY, LLC )
- DARRIN BUNTING ( FAMILY PRACTICE )
- ROBERT CARLISLE ( ORTHOPEDIC SURGERY - NORTH COAST PROFESSIONAL COMPANY, LLC )
- SETH RUGGLES ( FAMILY PRACTICE - NORTH COAST PROFESSIONAL COMPANY, LLC )
- STEVEN JACKSON ( FAMILY PRACTICE - MAGRUDER MEDICAL GROUP LTD )
- SAMUEL ROSS ( FAMILY PRACTICE - FISHER-TITUS MEDICAL CARE LLC )
- GLORIA JOHNS ( FAMILY PRACTICE - NORTH COAST PROFESSIONAL COMPANY, LLC )
- THOMAS WILLIAMSON ( INTERNAL MEDICINE - NORTH COAST PROFESSIONAL COMPANY, LLC )
- RICHARD KELLER ( FAMILY PRACTICE )
- ROBERT HILL ( INTERNAL MEDICINE - NORTHERN OHIO MEDICAL SPECIALISTS, LLC )
- DANA EASTERWOOD ( NURSE PRACTITIONER - NORTH COAST PROFESSIONAL COMPANY, LLC )
- DOUGLAS HOY ( FAMILY PRACTICE - TALBOT CLINICAL SERVICES OF OHIO LLC )
- ERIC MAST ( FAMILY PRACTICE - NORTH COAST PROFESSIONAL COMPANY, LLC )
- JODI OBERMEYER ( NURSE PRACTITIONER - FIRELANDS REGIONAL MEDICAL CENTER )
- LISA EBERT ( NURSE PRACTITIONER - MAGRUDER MEDICAL GROUP LTD )
- KAITLIN SCHWERER ( FAMILY PRACTICE - NORTH COAST PROFESSIONAL COMPANY, LLC )
- BRYAN KUNS ( FAMILY PRACTICE - NORTH COAST PROFESSIONAL COMPANY, LLC )
- ANDREW GASE ( FAMILY PRACTICE - WYANDOT MEMORIAL HOSPITAL )
- KAREN KLAEGE ( FAMILY PRACTICE - MAGRUDER MEDICAL GROUP LTD )
- THOMAS CONLEY ( FAMILY PRACTICE - NORTH COAST PROFESSIONAL COMPANY, LLC )
- JASON ROBKE ( THORACIC SURGERY - MERCY HEALTH PHYSICIANS LORAIN SPECIALTY CARE LLC )
- KELLY SHANK ( NURSE PRACTITIONER - CARELINE POH100 LLC )
- DAVID BODIE ( FAMILY PRACTICE - MAGRUDER MEDICAL GROUP LTD )
- MATTHEW BRANIECKI ( FAMILY PRACTICE - NORTH COAST PROFESSIONAL COMPANY, LLC )