HEART TO HEART HOME HEALTH CARE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2 out of 5): , Patient Recommendation: 59%
600 EAST SMITH ROAD, SUITE 7 MEDINA, OH 44256
330-335-9999
Data date: Jan 17, 2024
The Most Important Data about HEART TO HEART HOME HEALTH CARE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for HEART TO HEART HOME HEALTH CARE is 2 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 59% of its customers. This is LOWER than the national average. The percentage of patients who gave HEART TO HEART HOME HEALTH CARE a rating of 9 or 10 was 59%. This is LOWER than the national average. The agency has been participating in Medicare since 06/30/1999. The agency serves 140 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about HEART TO HEART HOME HEALTH CARE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on HEART TO HEART HOME HEALTH CARE
Data as of Jan 17, 2024
Address:
600 EAST SMITH ROAD, SUITE 7
MEDINA, OH 44256
Medicare Provider Number: 367761
Participating in Medicare Since: June 30, 1999
Ownership Type: PROPRIETARY
Cost compared to national average: N/A
DTC Performance for HEART TO HEART HOME HEALTH CARE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance measures are not available for HEART TO HEART HOME HEALTH CARE.
Home Health Care Services
HEART TO HEART HOME HEALTH CARE offers 5 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for HEART TO HEART HOME HEALTH CARE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 2: |
HHCAHPS Survey Summary Star Rating |
Not Available |
Star Rating For Health Team Gave Care In A Professional Way |
Not Available |
Star Rating For Health Team Communicated Well With Them |
Not Available |
Star Rating Team Discussed Medicines, Pain, And Home Safety |
Not Available |
Star Rating For How Patients Rated Overall Care From Agency |
Not Available |
Service Area Covered by HEART TO HEART HOME HEALTH CARE
HEART TO HEART HOME HEALTH CARE provides home health care services in these zip codes.
43812 43832 43837 43845 43945 44012 44035 44055 44095 44102 44103 44108 44110 44111 44116 44118 44123 44124 44125 44128 44133 44134 44136 44143 44146 44203 44212 44215 44216 44221 44223 44224 44230 44236 44240 44250 44254 44255 44256 44260 44262 44264 44266 44270 44273 44275 44278 44281 44287 44288 44301 44302 44303 44304 44305 44306 44307 44308 44310 44311 44312 44313 44314 44319 44320 44321 44333 44401 44402 44403 44405 44406 44410 44413 44420 44423 44425 44430 44432 44437 44438 44440 44442 44444 44446 44451 44470 44471 44481 44483 44484 44485 44502 44503 44505 44506 44507 44509 44510 44511 44512 44514 44515 44601 44614 44621 44622 44629 44632 44646 44654 44657 44662 44663 44667 44676 44677 44681 44685 44691 44702 44703 44704 44705 44706 44708 44709 44710 44714 44718 44721 44880 44903 44904 44906 44907 45122 45660 45662 45694
Performance Measures for HEART TO HEART HOME HEALTH CARE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 97% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 64.3% |
How Often Patients Got Better At Walking Or Moving Around | 71.8% |
How Often Patients Got Better At Getting In And Out Of Bed | 69.9% |
How Often Patients Got Better At Bathing | 66.9% |
How Often Patients' Breathing Improved | 82.8% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 62.2% |
How Often Home Health Patients Had To Be Admitted To The Hospital | -% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | -% |
Patient Survey Responses for HEART TO HEART HOME HEALTH CARE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HEART TO HEART HOME HEALTH CARE to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 74% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 62% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 75% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 59% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 59% (Nat: 78%) Lower |
Medical Professionals Associated with HEART TO HEART HOME HEALTH CARE
These are the doctors who are affiliated with HEART TO HEART HOME HEALTH CARE.