SOUTHWEST GENERAL HOME HEALTH: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2.5 out of 5): , Patient Recommendation: 87%
7575 OLD OAK BLVD MIDDLEBURG HEIGHTS, OH 44130
440-816-6850
Data date: Jan 17, 2024
The Most Important Data about SOUTHWEST GENERAL HOME HEALTH
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for SOUTHWEST GENERAL HOME HEALTH is 2.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 80% of its customers. This is HIGHER than the national average. The percentage of patients who gave SOUTHWEST GENERAL HOME HEALTH a rating of 9 or 10 was 87%. This is HIGHER than the national average. The agency has been participating in Medicare since 10/15/1984. The agency costs LESS than the average agency nationally. The agency serves 47 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about SOUTHWEST GENERAL HOME HEALTH, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on SOUTHWEST GENERAL HOME HEALTH
Data as of Jan 17, 2024
Address:
7575 OLD OAK BLVD
MIDDLEBURG HEIGHTS, OH 44130
Medicare Provider Number: 367253
Participating in Medicare Since: October 15, 1984
Ownership Type: VOLUNTARY NON-PROFIT - OTHER
Cost compared to national average: 97%
DTC Performance for SOUTHWEST GENERAL HOME HEALTH
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for SOUTHWEST GENERAL HOME HEALTH.
Home Health Care Services
SOUTHWEST GENERAL HOME HEALTH offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for SOUTHWEST GENERAL HOME HEALTH
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 2.5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by SOUTHWEST GENERAL HOME HEALTH
SOUTHWEST GENERAL HOME HEALTH provides home health care services in these zip codes.
44011 44012 44017 44028 44035 44039 44044 44050 44070 44102 44104 44107 44109 44111 44113 44116 44121 44122 44124 44125 44126 44128 44129 44130 44131 44133 44134 44135 44136 44138 44139 44140 44141 44142 44144 44145 44146 44147 44149 44212 44232 44233 44235 44242 44253 44256 44280
Performance Measures for SOUTHWEST GENERAL HOME HEALTH
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 93.6% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 67.1% |
How Often Patients Got Better At Walking Or Moving Around | 79.2% |
How Often Patients Got Better At Getting In And Out Of Bed | 82.5% |
How Often Patients Got Better At Bathing | 82.6% |
How Often Patients' Breathing Improved | 86% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 73.9% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 16.2% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 11.4% |
Patient Survey Responses for SOUTHWEST GENERAL HOME HEALTH
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SOUTHWEST GENERAL HOME HEALTH to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 90% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 86% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 77% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 87% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 80% (Nat: 78%) Higher |
Medical Professionals Associated with SOUTHWEST GENERAL HOME HEALTH
These are the doctors who are affiliated with SOUTHWEST GENERAL HOME HEALTH.
- MICHAEL DEBS ( INTERNAL MEDICINE - MICHAEL E. DEBS, MD .,INC. )
- JEFFREY HARHAY ( INTERNAL MEDICINE - CLEVELAND CLINIC FOUNDATION )
- JUDITH WATERS ( FAMILY PRACTICE - UNIVERSITY PRIMARY CARE PRACTICES INC )
- NATHAN ROSSI ( PODIATRY - SOUTHWEST GENERAL MEDICAL GROUP INC )
- RICHARD DEVANS ( FAMILY PRACTICE - CLEVELAND CLINIC FOUNDATION )
- MONIKA DEMKO ( INTERNAL MEDICINE - SOUTHWEST GENERAL MEDICAL GROUP INC )
- LOUIS KEPPLER ( ORTHOPEDIC SURGERY - NORTHERN OHIO MEDICAL SPECIALISTS, LLC )
- ROBERT BLANKFIELD ( FAMILY PRACTICE - SOUTHWEST GENERAL MEDICAL GROUP INC )
- GHASSAN ABDALLAH ( FAMILY PRACTICE - SOUTHWEST GENERAL MEDICAL GROUP INC )
- STEPHEN SCHNELL ( INTERNAL MEDICINE )
- SUZANNE STARAITIS ( FAMILY PRACTICE - SOUTHWEST GENERAL MEDICAL GROUP INC )
- JAMES KELLY ( FAMILY PRACTICE - UNIVERSITY PRIMARY CARE PRACTICES INC )
- CHRISTOPHER DOLEGA ( FAMILY PRACTICE - SOUTHWEST GENERAL MEDICAL GROUP INC )
- MARK LEMBACH ( ORTHOPEDIC SURGERY - ORTHOWEST LTD )
- AMAN RAMELLA ( INTERNAL MEDICINE - PREMIER PHYSICIANS CENTERS INC )
- OLGA KOVACEVIC ( FAMILY PRACTICE - SOUTHWEST GENERAL MEDICAL GROUP INC )
- CRAIG EYMAN ( GENERAL SURGERY - SOUTHWEST GENERAL MEDICAL GROUP INC )
- NICOLE TROY ( FAMILY PRACTICE - UNIVERSITY PRIMARY CARE PRACTICES INC )
- MICHAEL JESSE ( FAMILY PRACTICE - UNIVERSITY PRIMARY CARE PRACTICES INC )
- MARTIN FRANTZ ( FAMILY PRACTICE - UNIVERSITY PRIMARY CARE PRACTICES INC )
- JONI PARIS ( NURSE PRACTITIONER - SOUTHWEST GENERAL HEALTH CENTER )
- MARK PANIGUTTI ( ORTHOPEDIC SURGERY - ORTHOWEST LTD )
- DAVID LUDWIG ( FAMILY PRACTICE - SOUTHWEST GENERAL MEDICAL GROUP INC )
- TUSHAR SHAH ( EMERGENCY MEDICINE - UNIVERSITY PRIMARY CARE PRACTICES INC )
- CHINMAY VYAS ( FAMILY PRACTICE - UNIVERSITY PRIMARY CARE PRACTICES INC )
- ANDRE WOLANIN ( ORTHOPEDIC SURGERY - NORTHERN OHIO MEDICAL SPECIALISTS, LLC )
- HILLARY GREER ( PODIATRY - SOUTHWEST GENERAL MEDICAL GROUP INC )
- KIMBERLY BIGLOW ( FAMILY PRACTICE - SOUTHWEST GENERAL MEDICAL GROUP INC )
- LINDA DILISI ( INTERNAL MEDICINE - UNIVERSITY PRIMARY CARE PRACTICES INC )
- BELAI DAMTEW ( INFECTIOUS DISEASE - INFECTIOUS DISEASE SPECIALTIES INC )
- BRENDAN KAPPUS ( INTERNAL MEDICINE - UNIVERSITY PRIMARY CARE PRACTICES INC )
- JAMES EPSTEIN ( INTERNAL MEDICINE )
- ROBERT COALE ( ORTHOPEDIC SURGERY - ORTHOWEST LTD )
- MICHAEL DEUCHER ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - CARDIOVASCULAR MEDICINE ASSOCIATES INC )
- DAVID LASH ( FAMILY PRACTICE - SOUTHWEST GENERAL MEDICAL GROUP INC )