WELLSPRING HOME HEALTH CARE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (1.5 out of 5): , Patient Recommendation: 73%
3905 OBERLIN AVENUE LORAIN, OH 44053
440-989-5200
Data date: Jan 17, 2024
The Most Important Data about WELLSPRING HOME HEALTH CARE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for WELLSPRING HOME HEALTH CARE is 1.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 67% of its customers. This is LOWER than the national average. The percentage of patients who gave WELLSPRING HOME HEALTH CARE a rating of 9 or 10 was 73%. This is LOWER than the national average. The agency has been participating in Medicare since 08/12/2014. The agency costs MORE than the average agency nationally. The agency serves 74 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about WELLSPRING HOME HEALTH CARE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on WELLSPRING HOME HEALTH CARE
Data as of Jan 17, 2024
Address:
3905 OBERLIN AVENUE
LORAIN, OH 44053
Medicare Provider Number: 369086
Participating in Medicare Since: August 12, 2014
Ownership Type: VOLUNTARY NON-PROFIT - OTHER
Cost compared to national average: 112%
DTC Performance for WELLSPRING HOME HEALTH CARE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Worse Than National Rate for WELLSPRING HOME HEALTH CARE.
Home Health Care Services
WELLSPRING HOME HEALTH CARE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for WELLSPRING HOME HEALTH CARE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 1.5: |
HHCAHPS Survey Summary Star Rating | 2: |
Star Rating For Health Team Gave Care In A Professional Way | 1: |
Star Rating For Health Team Communicated Well With Them | 1: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
Star Rating For How Patients Rated Overall Care From Agency | 1: |
Service Area Covered by WELLSPRING HOME HEALTH CARE
WELLSPRING HOME HEALTH CARE provides home health care services in these zip codes.
44001 44011 44012 44017 44028 44035 44039 44044 44050 44052 44053 44054 44055 44067 44070 44074 44087 44089 44090 44107 44109 44113 44116 44126 44129 44130 44131 44133 44134 44135 44136 44138 44140 44141 44142 44144 44145 44146 44147 44149 44203 44212 44221 44224 44233 44240 44241 44253 44256 44260 44262 44266 44278 44301 44303 44305 44306 44310 44312 44313 44314 44319 44333 44641 44646 44647 44662 44677 44685 44691 44720 44730 44814 44857
Performance Measures for WELLSPRING HOME HEALTH CARE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 93.7% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 86.8% |
How Often Patients Got Better At Walking Or Moving Around | 69.7% |
How Often Patients Got Better At Getting In And Out Of Bed | 73.6% |
How Often Patients Got Better At Bathing | 63.1% |
How Often Patients' Breathing Improved | 57.2% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 64.2% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 14.7% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 19.3% |
Patient Survey Responses for WELLSPRING HOME HEALTH CARE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for WELLSPRING HOME HEALTH CARE to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 78% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 74% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 78% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 73% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 67% (Nat: 78%) Lower |
Medical Professionals Associated with WELLSPRING HOME HEALTH CARE
These are the doctors who are affiliated with WELLSPRING HOME HEALTH CARE.
- RAQUEL GRANT VENABLE ( PHYSICIAN ASSISTANT - MERCY HEALTH PHYSICIANS LORAIN LLC )
- KASHIF KHAN ( GERIATRIC MEDICINE - MERCY HEALTH PHYSICIANS LORAIN SPECIALTY CARE LLC )