GENESIS HOME CARE: Ratings, Survey Results, and Analysis

CMS Five Star Rating (4.5 out of 5): , Patient Recommendation: 85%

 2503 MAPLE AVENUE, SUITE B ZANESVILLE, OH 43701

  740-452-5458

Data date: Jan 17, 2024

The Most Important Data about GENESIS HOME CARE

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for GENESIS HOME CARE is 4.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 79% of its customers. This is HIGHER than the national average. The percentage of patients who gave GENESIS HOME CARE a rating of 9 or 10 was 85%. This is LOWER than the national average. The agency has been participating in Medicare since 01/01/1979. The agency costs LESS than the average agency nationally. The agency serves 70 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

What is this page all about?

Below is everything shred of information that we can find about GENESIS HOME CARE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.

General Information on GENESIS HOME CARE

Data as of Jan 17, 2024

Address:

2503 MAPLE AVENUE, SUITE B

ZANESVILLE, OH 43701

Click for Map

The Best Home Health Agencies around ZANESVILLE

The Worst Home Health Agencies around ZANESVILLE

Medicare Provider Number: 367114

Participating in Medicare Since: January 01, 1979

Ownership Type: PROPRIETARY

Cost compared to national average: 97%

DTC Performance for GENESIS HOME CARE

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Better Than National Rate for GENESIS HOME CARE.

Home Health Care Services

GENESIS HOME CARE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Services Offered Services Not Offered
  • Nursing
  • Physical Therapy
  • Occupational Therapy
  • Speech Pathology Therapy
  • Medical Social Services
  • Home Health Aide Services
  • NONE

Ratings for GENESIS HOME CARE

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Rating Type Rating
5-Star Quality Rating 4.5:
HHCAHPS Survey Summary Star Rating 4:
Star Rating For Health Team Gave Care In A Professional Way 4:
Star Rating For Health Team Communicated Well With Them 3:
Star Rating Team Discussed Medicines, Pain, And Home Safety 4:
Star Rating For How Patients Rated Overall Care From Agency 3:

Service Area Covered by GENESIS HOME CARE

GENESIS HOME CARE provides home health care services in these zip codes.

43008 43025 43030 43046 43055 43056 43058 43076 43107 43146 43150 43701 43702 43717 43720 43721 43722 43723 43724 43725 43727 43728 43730 43731 43732 43734 43735 43738 43739 43740 43746 43748 43749 43750 43755 43756 43758 43760 43761 43762 43764 43766 43767 43768 43771 43772 43773 43777 43778 43780 43782 43783 43787 43791 43802 43805 43811 43812 43821 43822 43824 43830 43832 43842 43843 43844 43845 45715 45732 47906

Performance Measures for GENESIS HOME CARE

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Question Percentage
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely 98.4%
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season 78.6%
How Often Patients Got Better At Walking Or Moving Around 89.7%
How Often Patients Got Better At Getting In And Out Of Bed 90.5%
How Often Patients Got Better At Bathing 94.7%
How Often Patients' Breathing Improved 97.9%
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth 92.5%
How Often Home Health Patients Had To Be Admitted To The Hospital 10.9%
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted 14.3%

Patient Survey Responses for GENESIS HOME CARE

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for GENESIS HOME CARE to the national results for similar facilities.

Question Percentage / Compared to National
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way 89% (Nat: 88%)
Higher
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them 85% (Nat: 86%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them 87% (Nat: 82%)
Higher
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) 85% (Nat: 85%)
Lower
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family 79% (Nat: 78%)
Higher

Medical Professionals Associated with GENESIS HOME CARE

These are the doctors who are affiliated with GENESIS HOME CARE.

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