CARETENDERS VNA: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3.5 out of 5): , Patient Recommendation: 85%
1111 EAST MAIN STREET LANCASTER, OH 43130
740-687-4410
Data date: Jan 17, 2024
The Most Important Data about CARETENDERS VNA
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for CARETENDERS VNA is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 79% of its customers. This is HIGHER than the national average. The percentage of patients who gave CARETENDERS VNA a rating of 9 or 10 was 85%. This is LOWER than the national average. The agency has been participating in Medicare since 04/12/1976. The agency costs MORE than the average agency nationally. The agency serves 100 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about CARETENDERS VNA, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on CARETENDERS VNA
Data as of Jan 17, 2024
Address:
1111 EAST MAIN STREET
LANCASTER, OH 43130
Medicare Provider Number: 367137
Participating in Medicare Since: April 12, 1976
Ownership Type: PROPRIETARY
Cost compared to national average: 102%
DTC Performance for CARETENDERS VNA
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for CARETENDERS VNA.
Home Health Care Services
CARETENDERS VNA offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for CARETENDERS VNA
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3.5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by CARETENDERS VNA
CARETENDERS VNA provides home health care services in these zip codes.
43001 43008 43018 43023 43025 43030 43031 43046 43055 43056 43058 43062 43068 43071 43076 43101 43102 43103 43105 43107 43110 43111 43112 43113 43115 43116 43127 43128 43130 43135 43136 43138 43143 43144 43145 43146 43147 43148 43149 43150 43152 43154 43155 43156 43157 43158 43160 43164 43701 43720 43727 43730 43731 43735 43739 43746 43748 43756 43758 43760 43761 43762 43764 43766 43767 43771 43777 43782 43783 43802 43821 43822 43830 43842 45123 45133 45177 45601 45612 45622 45628 45644 45647 45651 45654 45673 45698 45701 45710 45716 45719 45723 45732 45735 45740 45761 45764 45766 45780 45782
Performance Measures for CARETENDERS VNA
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 97.6% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 73.2% |
How Often Patients Got Better At Walking Or Moving Around | 85.3% |
How Often Patients Got Better At Getting In And Out Of Bed | 82.9% |
How Often Patients Got Better At Bathing | 87.1% |
How Often Patients' Breathing Improved | 86.8% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 79.4% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 14.7% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 11.4% |
Patient Survey Responses for CARETENDERS VNA
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CARETENDERS VNA to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 90% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 86% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 82% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 85% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 79% (Nat: 78%) Higher |
Medical Professionals Associated with CARETENDERS VNA
These are the doctors who are affiliated with CARETENDERS VNA.
- SCOTT HAHN ( FAMILY PRACTICE - CENTRAL OHIO PRIMARY CARE PHYSICIANS, INC. )
- RICHARD SIELSKI ( FAMILY PRACTICE - ARBOR VIEW FAMILY MEDICINE INC. )
- THERESA DYAR ( FAMILY PRACTICE - FAIRFIELD COMMUNITY HEALTH CENTER )
- JEFFREY VANMETER ( FAMILY PRACTICE )
- MICHAEL MARTIN ( FAMILY PRACTICE - FAIRFIELD HEALTHCARE PROFESSIONALS INC )
- SARA SARGENT ( NURSE PRACTITIONER - DILEY MEDICAL GROUP LLC )
- TAMARA SLICER ( NURSE PRACTITIONER - 2SLICE INC )
- MICHELLE GRAHAM ( FAMILY PRACTICE - FAIRFIELD HEALTHCARE PROFESSIONALS INC )
- NAVEEN BEKKAM ( INTERNAL MEDICINE - FAIRFIELD HEALTHCARE PROFESSIONALS INC )
- MISTI HOLLAND ( NURSE PRACTITIONER - AT YOUR DOOR VISITING HEALTHCARE SERVICES LLC )
- TROY HAMPTON ( FAMILY PRACTICE - FAIRFIELD COMMUNITY HEALTH CENTER )
- SCOTT ANZALONE ( FAMILY PRACTICE )
- MONICA GRYGO ( FAMILY PRACTICE - GENESIS PRIMARY CARE PHYSICIANS, LLC )
- SUMMER BANZHAF ( INTERNAL MEDICINE - FAIRFIELD HEALTHCARE PROFESSIONALS INC )
- DAVID CUMMIN ( FAMILY PRACTICE - FAIRFIELD HEALTHCARE PROFESSIONALS INC )
- LORETTA SCISM ( FAMILY PRACTICE - OHIOHEALTH CORPORATION )
- MARK LEPI ( INTERNAL MEDICINE - BUCKEYE FAMILY HEALTH LLC )
- ANUPREET KAUR ( FAMILY PRACTICE - CENTRAL OHIO PRIMARY CARE PHYSICIANS, INC. )
- JEFFREY HAGGENJOS ( GENERAL PRACTICE - FAIRFIELD HEALTHCARE PROFESSIONALS INC )
- LAURA MORGAN ( PEDIATRIC MEDICINE - BUCKEYE FAMILY HEALTH LLC )
- TARUN MEHRA ( INTERNAL MEDICINE - FAIRFIELD HEALTHCARE PROFESSIONALS INC )
- JOHN LLOYD ( FAMILY PRACTICE - ARBOR VIEW FAMILY MEDICINE INC. )
- NEELKANT RAYA ( INTERNAL MEDICINE - FAIRFIELD HEALTHCARE PROFESSIONALS INC )
- DEBRA PAYNTER ( NURSE PRACTITIONER - FAIRFIELD HEALTHCARE PROFESSIONALS INC )
- HELEN RICE ( GERIATRIC MEDICINE - FAIRFIELD HEALTHCARE PROFESSIONALS INC )
- SANG KYUNE LEE ( FAMILY PRACTICE - FAIRFIELD HEALTHCARE PROFESSIONALS INC )
- STEPHEN ULRICH ( FAMILY PRACTICE - PERRY COUNTY FAMILY PRACTICE INC )
- SHIVAPRAKASH KUDLAPUR ( INTERNAL MEDICINE - HOPEWELL HEALTH CENTERS INC )
- SARAH ALLEY ( FAMILY PRACTICE - CENTRAL OHIO PRIMARY CARE PHYSICIANS, INC. )
- JOHNNY ABIDIN ( INTERNAL MEDICINE - CENTRAL OHIO PRIMARY CARE PHYSICIANS, INC. )
- MELISSA O'HARRA-BROWN ( NURSE PRACTITIONER - HOPEWELL HEALTH CENTERS INC )
- CHRISTOPHER NICKISON ( INTERNAL MEDICINE - CENTRAL OHIO PRIMARY CARE PHYSICIANS, INC. )
- JASON CAFARELLI ( FAMILY PRACTICE - CENTRAL OHIO PRIMARY CARE PHYSICIANS, INC. )