CARETENDERS: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4.5 out of 5): , Patient Recommendation: 89%
2200 EAST PARRISH AVENUE, BLDG E, SUITE 203 OWENSBORO, KY 42303
270-685-3876
Data date: Jan 17, 2024
The Most Important Data about CARETENDERS
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for CARETENDERS is 4.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 88% of its customers. This is HIGHER than the national average. The percentage of patients who gave CARETENDERS a rating of 9 or 10 was 89%. This is HIGHER than the national average. The agency has been participating in Medicare since 02/02/2006. The agency costs LESS than the average agency nationally. The agency serves 46 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about CARETENDERS, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on CARETENDERS
Data as of Jan 17, 2024
Address:
2200 EAST PARRISH AVENUE, BLDG E, SUITE 203
OWENSBORO, KY 42303
Medicare Provider Number: 187178
Participating in Medicare Since: February 02, 2006
Ownership Type: PROPRIETARY
Cost compared to national average: 100%
DTC Performance for CARETENDERS
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for CARETENDERS.
Home Health Care Services
CARETENDERS offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for CARETENDERS
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4.5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 4: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by CARETENDERS
CARETENDERS provides home health care services in these zip codes.
40119 42301 42303 42320 42327 42328 42333 42334 42338 42343 42347 42348 42349 42350 42351 42352 42354 42355 42356 42361 42366 42368 42369 42370 42371 42372 42376 42378 42404 42408 42409 42410 42413 42431 42436 42440 42441 42442 42444 42445 42450 42453 42455 42456 42463 42464
Performance Measures for CARETENDERS
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 99.4% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 69.2% |
How Often Patients Got Better At Walking Or Moving Around | 92.2% |
How Often Patients Got Better At Getting In And Out Of Bed | 91.8% |
How Often Patients Got Better At Bathing | 94.7% |
How Often Patients' Breathing Improved | 95.1% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 92.4% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 14.2% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 13.5% |
Patient Survey Responses for CARETENDERS
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CARETENDERS to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 92% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 89% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 86% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 89% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 88% (Nat: 78%) Higher |
Medical Professionals Associated with CARETENDERS
These are the doctors who are affiliated with CARETENDERS.
- LINDA BOARMAN ( NURSE PRACTITIONER - LINDA BOARMAN FNP PLLC )
- JUSTEN BICKETT ( NURSE PRACTITIONER - OWENSBORO HEALTH MEDICAL GROUP INC )
- VANESSA PRICE ( NURSE PRACTITIONER - OHIO COUNTY HOSPITAL CORPORATION )
- HEATHER CONDON ( FAMILY PRACTICE - OWENSBORO HEALTH MEDICAL GROUP INC )
- MARK TACKETT ( FAMILY PRACTICE - OWENSBORO HEALTH MEDICAL GROUP INC )
- COURTNEY KELLER ( NURSE PRACTITIONER - OWENSBORO HEALTH MEDICAL GROUP INC )
- DAVID JOHNSON ( INTERNAL MEDICINE - BLUEGRASS INTERNAL MEDICINE PLLC )
- JEFFREY DANETZ ( GENERAL SURGERY - OWENSBORO HEALTH MEDICAL GROUP INC )
- DANA MILLIGAN ( NURSE PRACTITIONER - COUNTRYSIDE FAMILY CARE )
- JOHN FARMER ( FAMILY PRACTICE - OWENSBORO HEALTH MEDICAL GROUP INC )
- DARBY COLE ( FAMILY PRACTICE - OWENSBORO HEALTH MEDICAL GROUP INC )
- KRYSTAL MEDLEY ( NURSE PRACTITIONER - HEYDAY HEALTH MEDICAL GROUP INC )
- JOHN HOWARD ( INTERNAL MEDICINE - LEGACY HEALTHCARE SERVICES INC )
- TAMBERLY MCCOY ( FAMILY PRACTICE - TAMBERLY MCCOY, M.D.,PLLC )
- REGINA SISK ( NURSE PRACTITIONER - OWENSBORO HEALTH MEDICAL GROUP INC )
- JAN BICKETT ( NURSE PRACTITIONER - OHIO COUNTY HOSPITAL CORPORATION )
- AZIZULLAH MEHRZAD ( INTERNAL MEDICINE - OWENSBORO HEALTH MEDICAL GROUP INC )
- CRAIG AMUNDSON ( FAMILY PRACTICE - OWENSBORO HEALTH MEDICAL GROUP INC )
- JENNIFER MARTIN ( GENERAL SURGERY - KENTUCKY ORTHOPEDIC REHABILITATION LLC )
- JONATHAN BLANDFORD ( INTERNAL MEDICINE - BLUEGRASS INTERNAL MEDICINE PLLC )
- ANDREW COLLINS ( GERIATRIC MEDICINE - OWENSBORO HEALTH MEDICAL GROUP INC )
- KELLY COLE ( FAMILY PRACTICE - DEACONESS CLINIC INC )
- PATRICK GIPE ( INTERNAL MEDICINE - BLUEGRASS INTERNAL MEDICINE PLLC )
- TIMOTHY DURBIN ( NURSE PRACTITIONER - BAPTIST HEALTH DEACONESS MEDICAL GROUP INC )
- JEREMY LUCKETT ( HOSPITALIST - DEACONESS HOSPITAL INC )
- ROBBIN BALDWIN ( NURSE PRACTITIONER - TRIPCO MEDICAL LLC )
- NICOLE AKERS ( FAMILY PRACTICE - OHIO COUNTY HOSPITAL CORPORATION )
- STEVEN MILLS ( FAMILY PRACTICE - OHIO COUNTY HOSPITAL CORPORATION )
- BRUCE DURHAM ( FAMILY PRACTICE - OHIO COUNTY HOSPITAL CORPORATION )
- BRADLEY KING ( FAMILY PRACTICE - PREMIER MEDICAL GROUP PSC )
- JEREMY BRADLEY ( FAMILY PRACTICE - OWENSBORO HEALTH, INC )
- BERNARD BUCHANAN ( INTERNAL MEDICINE - PREMIER MEDICAL GROUP PSC )
- BENJAMIN KEELEY ( FAMILY PRACTICE - OWENSBORO HEALTH MEDICAL GROUP INC )
- RAMEZ SALAMAH ( INTERNAL MEDICINE - BLUEGRASS INTERNAL MEDICINE PLLC )
- DOUGLAS HATLER ( FAMILY PRACTICE - BAPTIST HEALTH DEACONESS MEDICAL GROUP INC )
- MATHEIS CARRICO ( INTERNAL MEDICINE - BLUEGRASS INTERNAL MEDICINE PLLC )
- BAILEY PHELPS ( INTERNAL MEDICINE - OHIO COUNTY HOSPITAL CORPORATION )
- MOHAMMED SAYED ( INTERNAL MEDICINE - OWENSBORO HEALTH, INC )
- ERIC NORSWORTHY ( FAMILY PRACTICE - NORSWORTHY MEDICAL ASSOCIATES PSC )
- PEGGY HARRIS ( NURSE PRACTITIONER - OWENSBORO HEALTH MEDICAL GROUP INC )