CENTERWELL HOME HEALTH: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4.5 out of 5): , Patient Recommendation: 86%
710 EXECUTIVE PARK LOUISVILLE, KY 40207
502-895-4213
Data date: Jan 17, 2024
The Most Important Data about CENTERWELL HOME HEALTH
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for CENTERWELL HOME HEALTH is 4.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 78% of its customers. This is LOWER than the national average. The percentage of patients who gave CENTERWELL HOME HEALTH a rating of 9 or 10 was 86%. This is HIGHER than the national average. The agency has been participating in Medicare since 08/14/1984. The agency costs MORE than the average agency nationally. The agency serves 77 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about CENTERWELL HOME HEALTH, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on CENTERWELL HOME HEALTH
Data as of Jan 17, 2024
Address:
710 EXECUTIVE PARK
LOUISVILLE, KY 40207
Medicare Provider Number: 187090
Participating in Medicare Since: August 14, 1984
Ownership Type: PROPRIETARY
Cost compared to national average: 106%
DTC Performance for CENTERWELL HOME HEALTH
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Same As National Rate for CENTERWELL HOME HEALTH.
Home Health Care Services
CENTERWELL HOME HEALTH offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for CENTERWELL HOME HEALTH
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4.5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by CENTERWELL HOME HEALTH
CENTERWELL HOME HEALTH provides home health care services in these zip codes.
40003 40006 40007 40010 40011 40014 40019 40022 40023 40025 40026 40031 40036 40041 40045 40046 40047 40050 40055 40056 40057 40058 40059 40065 40066 40067 40068 40070 40071 40075 40076 40077 40109 40110 40118 40150 40165 40177 40202 40203 40204 40205 40206 40207 40208 40209 40210 40211 40212 40213 40214 40215 40216 40217 40218 40219 40220 40222 40223 40228 40229 40241 40242 40243 40245 40258 40272 40291 40299 40359 40379 40601 40602 41008 41045 41083 41098
Performance Measures for CENTERWELL HOME HEALTH
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 89.4% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 76.6% |
How Often Patients Got Better At Walking Or Moving Around | 89.2% |
How Often Patients Got Better At Getting In And Out Of Bed | 90.1% |
How Often Patients Got Better At Bathing | 91.6% |
How Often Patients' Breathing Improved | 93.2% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 90% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 13.1% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 14.6% |
Patient Survey Responses for CENTERWELL HOME HEALTH
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CENTERWELL HOME HEALTH to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 88% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 86% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 81% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 86% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 78% (Nat: 78%) Lower |
Medical Professionals Associated with CENTERWELL HOME HEALTH
These are the doctors who are affiliated with CENTERWELL HOME HEALTH.
- JOHN MARKERT ( FAMILY PRACTICE - MARKERT FAMILY PRACTICE PSC )
- WALTER BRUNING ( FAMILY PRACTICE - BAPTIST HEALTH MEDICAL GROUP INC )
- SHANNON GAGLIARDI ( NURSE PRACTITIONER - SKG HEALTH PLLC )
- JOHANNA COURSEY ( NURSE PRACTITIONER - SKG HEALTH PLLC )
- AMY NALLEY ( NURSE PRACTITIONER - UNIVERSITY OF LOUISVILLE PHYSICIANS INC )
- RON CREQUE ( FAMILY PRACTICE - STONECREST FAMILY MEDICINE PLLC )
- CANDIA BROUGHTON ( NURSE PRACTITIONER - STEWART HOME SCHOOL INC )
- SUSAN MADERIC ( FAMILY PRACTICE - NORTON - KINGS DAUGHTERS HEALTH INC )
- JESSICA HAMPTON ( NURSE PRACTITIONER - FAITH HEALTHCARE INC )
- SARAH BAILEY ( PHYSICIAN ASSISTANT - COMMONWEALTH SPECIALISTS OF KENTUCKY LLC )
- LETICIA ALLEN ( FAMILY PRACTICE - UNIVERSITY OF LOUISVILLE PHYSICIANS INC )
- JOSHUA TILLERY ( NURSE PRACTITIONER - COMMUNITY MEDICAL ASSOCIATES INC )
- IRELAND FALCONBERRY ( PHYSICIAN ASSISTANT - EXTENDED CARE SPECIALISTS, INC )
- EDWARD SAMES ( INTERNAL MEDICINE - UNIVERSITY OF LOUISVILLE PHYSICIANS INC )
- CHARLES WILBERT ( NURSE PRACTITIONER - DR. NAIR INTERNAL MEDICINE, PLLC )
- RAHUL REDDY ( INTERNAL MEDICINE - EXTENDED CARE HEALTH PROFESSIONALS PLLC )
- NICHOLAS KENNEY ( ORTHOPEDIC SURGERY - BAPTIST HEALTH MEDICAL GROUP INC )
- VERONICA EDWARDS ( NURSE PRACTITIONER )
- ANGELA HARMON ( NURSE PRACTITIONER - CCMH CORPORATION )
- RINKOO AGGARWAL ( PHYSICAL MEDICINE AND REHABILITATION )
- SURESH NAIR ( INTERNAL MEDICINE - EXTENDED CARE HEALTH PROFESSIONALS PLLC )
- JAMES QUARLES ( INTERNAL MEDICINE - PROACTIVE THERAPY, INC )
- BROOK MASSEY ( FAMILY PRACTICE - UNIVERSITY OF LOUISVILLE PHYSICIANS INC )
- MADHUSUDHAN YAKKANTI ( ORTHOPEDIC SURGERY - LOUISVILLE ORTHOPAEDIC CLINIC AND SPORTS REHABILITATION CENTER PSC )
- PLAVAKEERTHI KEMPARAJURS ( FAMILY PRACTICE - BAPTIST HEALTH MEDICAL GROUP INC )
- KATHERINE JETT ( FAMILY PRACTICE - BAPTIST HEALTH MEDICAL GROUP INC )
- MEREDITH KEHRER ( FAMILY PRACTICE - BAPTIST HEALTH MEDICAL GROUP INC )
- RICHARD SWEET ( ORTHOPEDIC SURGERY - LOUISVILLE ORTHOPAEDIC CLINIC AND SPORTS REHABILITATION CENTER PSC )
- KARALEE BESSINGER ( FAMILY PRACTICE - NORTON - KINGS DAUGHTERS HEALTH INC )
- DAMON GATEWOOD ( FAMILY PRACTICE - DAMON GATEWOOD MD PLLC )
- ROBERT GOODIN ( ORTHOPEDIC SURGERY - LOUISVILLE ORTHOPAEDIC CLINIC AND SPORTS REHABILITATION CENTER PSC )
- DAVID JONES ( FAMILY PRACTICE - UNIVERSITY OF LOUISVILLE PHYSICIANS INC )
- JEFFERY HAMILTON ( NURSE PRACTITIONER - SANDEEP KAPOOR, PLLC )
- JONATHON LINDNER ( ORTHOPEDIC SURGERY - BAPTIST HEALTH MEDICAL GROUP INC )