CENTERWELL HOME HEALTH: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3.5 out of 5): , Patient Recommendation: 93%
430 EAST SHOTWELL STREET BAINBRIDGE, GA 39819
229-246-1941
Data date: Jan 17, 2024
The Most Important Data about CENTERWELL HOME HEALTH
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for CENTERWELL HOME HEALTH is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 89% of its customers. This is HIGHER than the national average. The percentage of patients who gave CENTERWELL HOME HEALTH a rating of 9 or 10 was 93%. This is HIGHER than the national average. The agency has been participating in Medicare since 02/25/2009. The agency costs LESS than the average agency nationally. The agency serves 48 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about CENTERWELL HOME HEALTH, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on CENTERWELL HOME HEALTH
Data as of Jan 17, 2024
Address:
430 EAST SHOTWELL STREET
BAINBRIDGE, GA 39819
Medicare Provider Number: 117151
Participating in Medicare Since: February 25, 2009
Ownership Type: PROPRIETARY
Cost compared to national average: 100%
DTC Performance for CENTERWELL HOME HEALTH
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for CENTERWELL HOME HEALTH.
Home Health Care Services
CENTERWELL HOME HEALTH offers 5 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
| Services Offered | Services Not Offered |
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Ratings for CENTERWELL HOME HEALTH
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
| Rating Type | Rating |
|---|---|
| 5-Star Quality Rating | 3.5: |
| HHCAHPS Survey Summary Star Rating | 4: |
| Star Rating For Health Team Gave Care In A Professional Way | 4: |
| Star Rating For Health Team Communicated Well With Them | 4: |
| Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
| Star Rating For How Patients Rated Overall Care From Agency | 5: |
Service Area Covered by CENTERWELL HOME HEALTH
CENTERWELL HOME HEALTH provides home health care services in these zip codes.
30122 31626 31705 31716 31720 31722 31730 31738 31744 31756 31757 31758 31765 31768 31771 31773 31776 31778 31779 31784 31788 31791 31792 31799 39813 39815 39817 39818 39819 39823 39824 39825 39827 39828 39829 39832 39834 39837 39841 39845 39846 39852 39859 39861 39862 39866 39870 39897
Performance Measures for CENTERWELL HOME HEALTH
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
| Question | Percentage |
|---|---|
| How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 98.6% |
| How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 58.5% |
| How Often Patients Got Better At Walking Or Moving Around | 87.3% |
| How Often Patients Got Better At Getting In And Out Of Bed | 87.2% |
| How Often Patients Got Better At Bathing | 86.7% |
| How Often Patients' Breathing Improved | 85.1% |
| How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 83.6% |
| How Often Home Health Patients Had To Be Admitted To The Hospital | 13.7% |
| How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 13.6% |
Patient Survey Responses for CENTERWELL HOME HEALTH
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CENTERWELL HOME HEALTH to the national results for similar facilities.
| Question | Percentage / Compared to National |
|---|---|
| Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 91% (Nat: 88%) Higher |
| Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 92% (Nat: 86%) Higher |
| Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 87% (Nat: 82%) Higher |
| Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 93% (Nat: 85%) Higher |
| Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 89% (Nat: 78%) Higher |
Medical Professionals Associated with CENTERWELL HOME HEALTH
These are the doctors who are affiliated with CENTERWELL HOME HEALTH.
- JAMES LAMON ( INTERNAL MEDICINE - COLQUITT REGIONAL MEDICAL CENTER )
- GEORGE MYERS ( GENERAL SURGERY - HOSPITAL AUTHORITY OF THE CITY OF BAINBRIDGE AND DECATUR COUNTY )
- JASON GRIFFIN ( FAMILY PRACTICE - ARCHBOLD MEDICAL GROUP, INC. )
- RYAN SHINGLER ( FAMILY PRACTICE - FAIRVIEW CLINIC, P.C. )
- TROY CLIFTON ( FAMILY PRACTICE - PRIVIA MEDICAL GROUP OF GEORGIA LLC )
- DAVID DRURY ( GENERAL PRACTICE - PHOEBE PHYSICIAN GROUP INC )
- JERRY PHILLIPS ( FAMILY PRACTICE - PRIVIA MEDICAL GROUP OF GEORGIA LLC )
- CHARLES WALKER ( GENERAL SURGERY - HOSPITAL AUTHORITY OF THE CITY OF BAINBRIDGE AND DECATUR COUNTY )
- FRANCES FERGUSON ( INTERNAL MEDICINE - ALBANY AREA PRIMARY HEALTH CARE, INC )
- TRACY ROSENBAUM ( FAMILY PRACTICE - PHOEBE PHYSICIAN GROUP INC )
- GREGORY PATTERSON ( GENERAL SURGERY - ARCHBOLD MEDICAL GROUP, INC. )
- ADAM ALMAGUER ( ORTHOPEDIC SURGERY - TALLAHASSEE ORTHOPEDIC CLINIC III PL )
- JAMES FALCONER ( INTERNAL MEDICINE - JOHN D. ARCHBOLD MEMORIAL HOSPITAL, INC. )
- GREGORY HALL ( FAMILY PRACTICE - SOUTHWEST GEORGIA HEALTHCARE CLINICS, INC )
- MARY CLAIRE SMALLWOOD ( FAMILY PRACTICE - HOSPITAL AUTHORITY OF THE CITY OF BAINBRIDGE AND DECATUR COUNTY )
- JACKSON HATFIELD ( FAMILY PRACTICE - ARCHBOLD MEDICAL GROUP, INC. )
- JAMES BROWN ( FAMILY PRACTICE - PRIMARY CARE OF SOUTHWEST GEORGIA INC )
- GARRETT BENNETT ( FAMILY PRACTICE - THE HOSPITAL AUTHORITY OF MILLER COUNTY )
- MATTHEW LEE ( ORTHOPEDIC SURGERY - TALLAHASSEE ORTHOPEDIC CLINIC III PL )
- JOSEPH WALKER ( GENERAL SURGERY - SOUTHWEST GEORGIA HEALTHCARE CLINICS, INC )
- BRANDI WARREN ( FAMILY PRACTICE - SHAW LIVING PC )
- CALVIN REAMS ( FAMILY PRACTICE - PRIVIA MEDICAL GROUP OF GEORGIA LLC )
- MARK HUDSON ( FAMILY PRACTICE - QUAIL RIDGE FAMILY PRACTICE, LLC )
- JAMES COCHRAN ( INTERNAL MEDICINE - LEGACY HEALTHCARE SERVICES INC )
- KIMBERLY PICKENS ( FAMILY PRACTICE - LEGACY HEALTHCARE SERVICES INC )
- SAI AVULA ( INTERNAL MEDICINE - HOUSTON COUNTY HEALTHCARE AUTHORITY )
- WILLIAM COOPER ( INTERNAL MEDICINE - JOHN D. ARCHBOLD MEMORIAL HOSPITAL, INC. )
- CHRISTOPHER MILLER ( INTERNAL MEDICINE - HOUSTON COUNTY HEALTHCARE AUTHORITY )
- BRADLEY WALTER ( ORTHOPEDIC SURGERY - TALLAHASSEE ORTHOPEDIC CLINIC III PL )
- CHARLES HANCOCK ( ORTHOPEDIC SURGERY - LEGACY HEALTHCARE SERVICES INC )
- GARLAND REGISTER ( FAMILY PRACTICE - GRADY GENERAL HOSPITAL )
- ROY REARDON ( FAMILY PRACTICE - THE HOSPITAL AUTHORITY OF MILLER COUNTY )
- JEREMY POOLE ( FAMILY PRACTICE - PRIVIA MEDICAL GROUP OF GEORGIA LLC )
- THOMAS EDWARDS ( FAMILY PRACTICE - PRIVIA MEDICAL GROUP OF GEORGIA LLC )
- WILLIAM SWOFFORD ( FAMILY PRACTICE - COLQUITT COMPLETE CARE LLC )
- SARAH HAMPTON ( INTERNAL MEDICINE - SOUTHWEST GEORGIA HEALTHCARE CLINICS, INC )
- HOMER BRECKENRIDGE ( GENERAL SURGERY - SOUTHWEST GEORGIA HEALTHCARE CLINICS, INC )
- MICHAEL SCHMIDT ( FAMILY PRACTICE - PRIMARY CARE OF SOUTHWEST GEORGIA INC )
- TIMOTHY THOMSON ( FAMILY PRACTICE - PRIVIA MEDICAL GROUP OF GEORGIA LLC )
- JON MCRAE ( INTERNAL MEDICINE - PRIVIA MEDICAL GROUP OF GEORGIA LLC )
- MICHAEL FORSTHOEFEL ( INTERNAL MEDICINE - TALLAHASSEE MEMORIAL HEALTHCARE INC )
- VINCENT BARKER ( FAMILY PRACTICE - LIFEBRITE HOSPITAL GROUP OF EARLY LLC )
- GLORIA BROWNE ( FAMILY PRACTICE - HOSPITAL AUTHORITY OF THE CITY OF BAINBRIDGE AND DECATUR COUNTY )
- STEPHEN RUBENDALL ( FAMILY PRACTICE - HOSPITAL AUTHORITY OF MITCHELL COUNTY )
- JASON NESMITH ( INTERNAL MEDICINE - ARCHBOLD MEDICAL GROUP, INC. )
- JEFFREY HOLLEY ( FAMILY PRACTICE - JEFFREY N HOLLEY MD PC )
- DAVID BRAND ( FAMILY PRACTICE - LIFEBRITE HOSPITAL GROUP OF EARLY LLC )
- CHARLES MURRAH ( CARDIAC SURGERY - TALLAHASSEE MEMORIAL HEALTHCARE INC )
- STEVEN BREWER ( INTERNAL MEDICINE - JOHN D. ARCHBOLD MEMORIAL HOSPITAL, INC. )
- DARRELL SURRATT ( FAMILY PRACTICE - PORT MEDICAL MANAGEMENT INC )
- MICHAEL GEE ( INTERNAL MEDICINE - JOHN D. ARCHBOLD MEMORIAL HOSPITAL, INC. )
