CENTERWELL HOME HEALTH: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4.5 out of 5): , Patient Recommendation: 90%
106 RIVERVIEW DRIVE FLOWOOD, MS 39232
601-362-7801
Data date: Jan 17, 2024
The Most Important Data about CENTERWELL HOME HEALTH
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for CENTERWELL HOME HEALTH is 4.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 88% of its customers. This is HIGHER than the national average. The percentage of patients who gave CENTERWELL HOME HEALTH a rating of 9 or 10 was 90%. This is HIGHER than the national average. The agency has been participating in Medicare since 03/13/1979. The agency costs MORE than the average agency nationally. The agency serves 102 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about CENTERWELL HOME HEALTH, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on CENTERWELL HOME HEALTH
Data as of Jan 17, 2024
Address:
106 RIVERVIEW DRIVE
FLOWOOD, MS 39232
Medicare Provider Number: 257126
Participating in Medicare Since: March 13, 1979
Ownership Type: PROPRIETARY
Cost compared to national average: 106%
DTC Performance for CENTERWELL HOME HEALTH
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Same As National Rate for CENTERWELL HOME HEALTH.
Home Health Care Services
CENTERWELL HOME HEALTH offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for CENTERWELL HOME HEALTH
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4.5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 4: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by CENTERWELL HOME HEALTH
CENTERWELL HOME HEALTH provides home health care services in these zip codes.
38721 39039 39040 39041 39042 39044 39045 39046 39047 39051 39054 39056 39057 39058 39059 39062 39063 39066 39071 39073 39074 39078 39079 39082 39083 39086 39090 39092 39094 39095 39096 39098 39109 39110 39111 39113 39114 39116 39117 39119 39140 39144 39145 39146 39149 39150 39151 39152 39153 39154 39156 39157 39159 39160 39161 39163 39167 39168 39169 39170 39175 39177 39179 39180 39181 39182 39183 39189 39192 39194 39201 39202 39203 39204 39206 39208 39209 39211 39212 39213 39216 39218 39232 39236 39272 39288 39336 39338 39350 39359 39365 39421 39422 39427 39474 39482 39601 39641 39654 39656 39663 39665
Performance Measures for CENTERWELL HOME HEALTH
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 94.2% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 82.8% |
How Often Patients Got Better At Walking Or Moving Around | 93.6% |
How Often Patients Got Better At Getting In And Out Of Bed | 91.4% |
How Often Patients Got Better At Bathing | 93% |
How Often Patients' Breathing Improved | 91.3% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 90.4% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 15.7% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 11.4% |
Patient Survey Responses for CENTERWELL HOME HEALTH
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CENTERWELL HOME HEALTH to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 93% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 91% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 83% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 90% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 88% (Nat: 78%) Higher |
Medical Professionals Associated with CENTERWELL HOME HEALTH
These are the doctors who are affiliated with CENTERWELL HOME HEALTH.
- TINA MABRY ( NURSE PRACTITIONER - SCOTT REGIONAL MEDICAL CENTER, INC )
- PATRICK WELDON ( NEUROLOGY )
- CONSTANCE BRADFORD ( NURSE PRACTITIONER - CARING HANDS FAMILY PRACTICE LLC )
- CHARVI PATEL ( FAMILY PRACTICE - MEDICAL FOUNDATION OF CENTRAL MISSISSIPPI INC )
- WILLIAM PERRY ( FAMILY PRACTICE - BAPTIST MEDICAL CENTER-LEAKE, INC. )
- JAMES BROWN ( ORTHOPEDIC SURGERY - CAPITAL ORTHOPAEDIC CLINIC, PLLC )
- ROBERT MASTERSON ( FAMILY PRACTICE )
- RICHARD RUSSELL ( INTERNAL MEDICINE - ST. DOMINIC MEDICAL ASSOCIATES LLC )
- JOHN COLEMAN ( INTERNAL MEDICINE - INDEPENDENT HEALTHCARE MANAGEMENT INC )
- KENNETH KAISER ( NURSE PRACTITIONER - INDIRA INC )
- JONATHAN BUCHANAN ( FAMILY PRACTICE - BAPTIST MEDICAL CENTER-LEAKE, INC. )
- ABBEY ROSS ( NURSE PRACTITIONER - WOUND MANAGEMENT SPECIALISTS LLC )
- JAMES ROBERTS ( INTERNAL MEDICINE - ST. DOMINIC MEDICAL ASSOCIATES LLC )
- MATTHEW VANLANDINGHAM ( NEUROSURGERY - NEWSOUTH NEUROSPINE, LLC )
- JOHN HENEGAN ( HEMATOLOGY/ONCOLOGY - STATE OF MISSISSIPPI-UNIVERSITY OF MISSISSIPPI MEDICAL CENTER )
- TODD FULCHER ( FAMILY PRACTICE - COGENT HEALTHCARE OF DECATUR, LLC )
- JOHN BELKNAP ( FAMILY PRACTICE - QUAD INTERMED COMPANY LLC )
- MATTHEW FUTVOYE ( ORTHOPEDIC SURGERY - CAPITAL ORTHOPAEDIC CLINIC, PLLC )
- JAMIE RAWSON ( NURSE PRACTITIONER - INDEPENDENT HEALTHCARE MANAGEMENT INC )
- PAMELA HARDIN ( NURSE PRACTITIONER - INDEPENDENT HEALTHCARE MANAGEMENT INC )
- JONATHAN LEE ( FAMILY PRACTICE - QUAD INTERMED COMPANY LLC )
- ASHLEY SHIVERS ( NURSE PRACTITIONER - SIMPSON COMMUNITY HEALTHCARE, INC. )
- CATHERINE LOWE ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - ST. DOMINIC JACKSON MEMORIAL )
- KATHARINE GREGG ( GERIATRIC MEDICINE - STATE OF MISSISSIPPI-UNIVERSITY OF MISSISSIPPI MEDICAL CENTER )
- JOSEPH BLACKSTON ( INTERNAL MEDICINE - MEDICAL ASSOCIATES OF VICKSBURG PLLC )
- JENNIFER MAY VILLACORTA ( PHYSICAL MEDICINE AND REHABILITATION - STATE OF MISSISSIPPI-UNIVERSITY OF MISSISSIPPI MEDICAL CENTER )
- ROBERT CANNON ( FAMILY PRACTICE )
- KAYLA SMITH ( NURSE PRACTITIONER - ST. DOMINIC MEDICAL ASSOCIATES LLC )
- KRISTINA WOOD ( NURSE PRACTITIONER - MILLER FAMILY CARE, PLLC )
- TIMOTHY ESTES ( FAMILY PRACTICE )
- JASON BOWEN ( NURSE PRACTITIONER - SIMPSON COMMUNITY HEALTHCARE, INC. )
- MAGGIE DAWSON ( NURSE PRACTITIONER - INDEPENDENT HEALTHCARE MANAGEMENT INC )
- WENDELL GLOVER ( INTERNAL MEDICINE - INDIRA INC )
- BOBBIE WEST ( GENERAL PRACTICE - QUAD INTERMED COMPANY LLC )
- SCOTT KELLY ( FAMILY PRACTICE - MEDICAL FOUNDATION OF CENTRAL MISSISSIPPI INC )
- JASMEET KAUR ( INTERNAL MEDICINE - INDEPENDENT HEALTHCARE MANAGEMENT INC )
- JOE TERRY ( FAMILY PRACTICE - QUAD INTERMED COMPANY LLC )
- ROBERT GIFFIN ( FAMILY PRACTICE )
- KENNETH MORRIS ( FAMILY PRACTICE - MORRIS MEDICAL SERVICES PA )
- MITCHELL MYERS ( NEUROLOGY - ST. DOMINIC MEDICAL ASSOCIATES LLC )
- PATRICK BYNUM ( FAMILY PRACTICE - QUAD INTERMED COMPANY LLC )
- HYUNG KIM ( PHYSICAL MEDICINE AND REHABILITATION - STATE OF MISSISSIPPI-UNIVERSITY OF MISSISSIPPI MEDICAL CENTER )
- JESSICA LAVENDER ( INTERNAL MEDICINE - STATE OF MISSISSIPPI-UNIVERSITY OF MISSISSIPPI MEDICAL CENTER )
- OLATUNJI OLUWATADE ( INFECTIOUS DISEASE - KCC INFUSION, LLC )
- SARA SANDERS ( GERIATRIC MEDICINE - MEDICAL FOUNDATION OF CENTRAL MISSISSIPPI INC )
- KATHY HILL ( NURSE PRACTITIONER - ST. DOMINIC MEDICAL ASSOCIATES LLC )
- MEGAN MCDANIEL ( NURSE PRACTITIONER - INDEPENDENT HEALTHCARE MANAGEMENT INC )
- GORDON DELASHMET ( INTERNAL MEDICINE - MEDICAL FOUNDATION OF CENTRAL MISSISSIPPI INC )
- HARPAL SINGH ( FAMILY PRACTICE - SIMPSON COMMUNITY HEALTHCARE, INC. )
- NAHID ISLAM ( FAMILY PRACTICE - STATE OF MISSISSIPPI-UNIVERSITY OF MISSISSIPPI MEDICAL CENTER )
- FRANK WADE ( FAMILY PRACTICE - INDEPENDENT HEALTHCARE MANAGEMENT INC )
- COREY SHOEMAKER ( NURSE PRACTITIONER - INDEPENDENT HEALTHCARE MANAGEMENT INC )
- BRANDON MIZELL ( FAMILY PRACTICE - VICKSBURG CLINIC LLC )
- JONATHAN FLOWERS ( FAMILY PRACTICE )
- STEPHEN COACHYS ( FAMILY PRACTICE - QUAD INTERMED COMPANY LLC )
- DENZIL ROBERTSON ( INTERNAL MEDICINE - MISSISSIPPI HMA HOSPITALISTS LLC )
- PATRICIA BULLOCK ( NURSE PRACTITIONER - MISSISSIPPI MEDICAL CLINIC )
- CHARLES PRUITT ( FAMILY PRACTICE )
- DEBRA DEVELIN ( NURSE PRACTITIONER - MILLER FAMILY CARE, PLLC )
- INDIRA VEERISETTY ( INTERNAL MEDICINE - INDIRA INC )
- RUTH FREDERICKS ( NEUROLOGY - ST. DOMINIC MEDICAL ASSOCIATES LLC )
- DEIDRE JOHNSON ( NURSE PRACTITIONER - ST. DOMINIC MEDICAL ASSOCIATES LLC )
- DANIEL WALKER ( NURSE PRACTITIONER - INDEPENDENT HEALTHCARE MANAGEMENT INC )
- ALAN TORREY ( ANESTHESIOLOGY - FLOWOOD PAIN CENTER, LLC )
- SHELLEY LEACH ( NURSE PRACTITIONER - 121 MEDICAL PLACE INC )
- ANDREA MORGAN ( FAMILY PRACTICE )
- SHEREE MELTON ( FAMILY PRACTICE - STATE OF MISSISSIPPI-UNIVERSITY OF MISSISSIPPI MEDICAL CENTER )
- LEAH JOHNSON ( NURSE PRACTITIONER - SCOTT REGIONAL MEDICAL CENTER, INC )
- HOLLY BRIDGES ( NURSE PRACTITIONER - JACKSON HEART CLINIC. P.A. )
- ROSE SOTOLONGO ( PODIATRY )
- JOHN MADDEN ( FAMILY PRACTICE - CROSSGATES HMA MEDICAL GROUP LLC )
- CHRISTOPHER TIPTON ( ORTHOPEDIC SURGERY - VICKSBURG CLINIC LLC )
- EVAN CIARLONI ( INTERNAL MEDICINE - SCOTT REGIONAL MEDICAL CENTER, INC )
- THOMAS SLIGH ( INTERNAL MEDICINE - VICKSBURG CLINIC LLC )
- PAUL PIERCE ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - VICKSBURG CLINIC LLC )
- KALISA RAMSEY ( NURSE PRACTITIONER - MISSISSIPPI METHODIST HOSPITAL AND REHABILITATION CENTER, INC. )
- CHLOE KILMAN ( GERIATRIC MEDICINE - STATE OF MISSISSIPPI-UNIVERSITY OF MISSISSIPPI MEDICAL CENTER )
- OBIE MCNAIR ( INTERNAL MEDICINE - CENTRAL MISSISSIPPI HEALTH SERVICES, INC )
- SCOTT GIBSON ( GERIATRIC MEDICINE - STATE OF MISSISSIPPI-UNIVERSITY OF MISSISSIPPI MEDICAL CENTER )
- BERNARD HARRELL ( FAMILY PRACTICE - INDEPENDENT HEALTHCARE MANAGEMENT INC )
- WILLIAM LOPER ( FAMILY PRACTICE - QUAD INTERMED COMPANY LLC )
- ANGELA PEARSON ( NURSE PRACTITIONER - FLOWOOD PAIN CENTER, LLC )
- JEFFREY LEDUFF ( INTERNAL MEDICINE - MEDICAL FOUNDATION OF CENTRAL MISSISSIPPI INC )
- SAMUEL PIERCE ( INTERNAL MEDICINE - MEDICAL ASSOCIATES OF VICKSBURG PLLC )
- MANUEL ONG ( INTERNAL MEDICINE - VYTALIZE HEALTH )
- WORD JOHNSTON ( FAMILY PRACTICE - COVINGTON COUNTY HOSPITAL )
- CHIP HOLBROOK ( FAMILY PRACTICE - SIMPSON COMMUNITY HEALTHCARE, INC. )
- DAVID JOHNSON ( PHYSICIAN ASSISTANT - MAGEE BENEVOLENT ASSOCIATION )
- JAMES PRESGRAVES ( FAMILY PRACTICE - HATTIESBURG CLINIC, PA )
- SAVANNAH DUCKWORTH ( INTERNAL MEDICINE - STATE OF MISSISSIPPI-UNIVERSITY OF MISSISSIPPI MEDICAL CENTER )
- JESSICA GARNER ( NURSE PRACTITIONER - RALEIGH FAMILY HEALTH CLINIC PLLC )
- JOHN LEE ( FAMILY PRACTICE - INDEPENDENT HEALTHCARE MANAGEMENT INC )
- ADELE THIEL ( NEUROLOGY - STATE OF MISSISSIPPI-UNIVERSITY OF MISSISSIPPI MEDICAL CENTER )