MAXIM HEALTHCARE SERVICES, INC: Ratings, Survey Results, and Analysis
CMS Five Star Rating : This agency has not been rated , Patient Recommendation: 81%
10024 INVESTMENT DRIVE STE 130 KNOXVILLE, TN 37932
865-330-2336
Data date: Jan 17, 2024
The Most Important Data about MAXIM HEALTHCARE SERVICES, INC
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
MAXIM HEALTHCARE SERVICES, INC has yet not been rated. The agency is highly recommended by 45% of its customers. This is LOWER than the national average. The percentage of patients who gave MAXIM HEALTHCARE SERVICES, INC a rating of 9 or 10 was 81%. This is LOWER than the national average. The agency has been participating in Medicare since 06/10/2011. The agency serves 62 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about MAXIM HEALTHCARE SERVICES, INC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on MAXIM HEALTHCARE SERVICES, INC
Data as of Jan 17, 2024
Address:
10024 INVESTMENT DRIVE STE 130
KNOXVILLE, TN 37932
Medicare Provider Number: 447579
Participating in Medicare Since: June 10, 2011
Ownership Type: PROPRIETARY
Cost compared to national average: N/A
DTC Performance for MAXIM HEALTHCARE SERVICES, INC
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Not Available for MAXIM HEALTHCARE SERVICES, INC.
Home Health Care Services
MAXIM HEALTHCARE SERVICES, INC offers 2 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for MAXIM HEALTHCARE SERVICES, INC
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | -: |
HHCAHPS Survey Summary Star Rating |
Not Available |
Star Rating For Health Team Gave Care In A Professional Way |
Not Available |
Star Rating For Health Team Communicated Well With Them |
Not Available |
Star Rating Team Discussed Medicines, Pain, And Home Safety |
Not Available |
Star Rating For How Patients Rated Overall Care From Agency |
Not Available |
Service Area Covered by MAXIM HEALTHCARE SERVICES, INC
MAXIM HEALTHCARE SERVICES, INC provides home health care services in these zip codes.
37354 37616 37641 37642 37656 37701 37708 37721 37722 37725 37743 37745 37748 37752 37755 37760 37764 37766 37769 37771 37772 37774 37777 37801 37803 37804 37806 37807 37811 37813 37814 37821 37825 37830 37847 37849 37852 37854 37857 37861 37862 37863 37865 37871 37873 37876 37879 37881 37886 37887 37909 37912 37914 37918 37919 37920 37921 37922 37923 37924 37931 37932
Performance Measures for MAXIM HEALTHCARE SERVICES, INC
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | -% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | -% |
How Often Patients Got Better At Walking Or Moving Around | -% |
How Often Patients Got Better At Getting In And Out Of Bed | -% |
How Often Patients Got Better At Bathing | -% |
How Often Patients' Breathing Improved | -% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | -% |
How Often Home Health Patients Had To Be Admitted To The Hospital | -% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | -% |
Patient Survey Responses for MAXIM HEALTHCARE SERVICES, INC
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MAXIM HEALTHCARE SERVICES, INC to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 70% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 67% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 70% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 81% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 45% (Nat: 78%) Lower |
Medical Professionals Associated with MAXIM HEALTHCARE SERVICES, INC
These are the doctors who are affiliated with MAXIM HEALTHCARE SERVICES, INC.