PREFERRED CARE HOME HEALTH SERVICES: Ratings, Survey Results, and Analysis

The Most Important Data about PREFERRED CARE HOME HEALTH SERVICES

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for PREFERRED CARE HOME HEALTH SERVICES is 2.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 87% of its customers. This is HIGHER than the national average. The percentage of patients who gave PREFERRED CARE HOME HEALTH SERVICES a rating of 9 or 10 was 90%. This is HIGHER than the national average. The agency has been participating in Medicare since 08/24/2005. The agency costs MORE than the average agency nationally. The agency serves 58 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information on PREFERRED CARE HOME HEALTH SERVICES

DTC Performance for PREFERRED CARE HOME HEALTH SERVICES

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Better Than National Rate for PREFERRED CARE HOME HEALTH SERVICES.

Home Health Care Services

PREFERRED CARE HOME HEALTH SERVICES offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Ratings for PREFERRED CARE HOME HEALTH SERVICES

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Service Area Covered by PREFERRED CARE HOME HEALTH SERVICES

PREFERRED CARE HOME HEALTH SERVICES provides home health care services in these zip codes.

33010 33012 33013 33014 33016 33018 33032 33033 33035 33055 33114 33122 33125 33126 33127 33128 33129 33130 33131 33133 33134 33135 33138 33139 33140 33142 33143 33144 33145 33146 33147 33149 33150 33155 33156 33157 33158 33165 33166 33167 33170 33172 33173 33174 33175 33176 33177 33178 33182 33183 33184 33185 33186 33187 33189 33190 33193 33196

Performance Measures for PREFERRED CARE HOME HEALTH SERVICES

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Patient Survey Responses for PREFERRED CARE HOME HEALTH SERVICES

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PREFERRED CARE HOME HEALTH SERVICES to the national results for similar facilities.