ENCOMPASS HEALTH HOME HEALTH: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3 out of 5): , Patient Recommendation: 89%
5900 LAKE ELLENOR DR STE 200 ORLANDO, FL 32809
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Data date: Jan 17, 2024
The Most Important Data about ENCOMPASS HEALTH HOME HEALTH
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for ENCOMPASS HEALTH HOME HEALTH is 3 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 80% of its customers. This is HIGHER than the national average. The percentage of patients who gave ENCOMPASS HEALTH HOME HEALTH a rating of 9 or 10 was 89%. This is HIGHER than the national average. The agency has been participating in Medicare since 02/15/2010. The agency costs MORE than the average agency nationally. The agency serves 95 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about ENCOMPASS HEALTH HOME HEALTH, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on ENCOMPASS HEALTH HOME HEALTH
Data as of Jan 17, 2024
Address:
5900 LAKE ELLENOR DR STE 200
ORLANDO, FL 32809
Medicare Provider Number: 109494
Participating in Medicare Since: February 15, 2010
Ownership Type: PROPRIETARY
Cost compared to national average: 122%
DTC Performance for ENCOMPASS HEALTH HOME HEALTH
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for ENCOMPASS HEALTH HOME HEALTH.
Home Health Care Services
ENCOMPASS HEALTH HOME HEALTH offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for ENCOMPASS HEALTH HOME HEALTH
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
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5-Star Quality Rating | 3: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 3: |
Star Rating For Health Team Communicated Well With Them | 2: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by ENCOMPASS HEALTH HOME HEALTH
ENCOMPASS HEALTH HOME HEALTH provides home health care services in these zip codes.
32701 32703 32707 32708 32709 32712 32714 32730 32732 32746 32750 32751 32757 32765 32766 32771 32773 32778 32779 32780 32789 32792 32796 32798 32801 32803 32804 32805 32806 32807 32808 32809 32810 32811 32812 32814 32817 32818 32819 32820 32821 32822 32824 32825 32826 32827 32828 32829 32832 32833 32835 32836 32837 32839 32901 32903 32904 32905 32907 32908 32909 32920 32922 32926 32927 32934 32935 32937 32940 32950 32951 32952 32953 32955 33848 33896 34734 34739 34741 34743 34744 34746 34747 34748 34758 34759 34760 34761 34769 34771 34772 34773 34786 34787 34972
Performance Measures for ENCOMPASS HEALTH HOME HEALTH
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
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How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 97.7% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 55.4% |
How Often Patients Got Better At Walking Or Moving Around | 81.9% |
How Often Patients Got Better At Getting In And Out Of Bed | 85.8% |
How Often Patients Got Better At Bathing | 85.9% |
How Often Patients' Breathing Improved | 86% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 82.9% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 18.1% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 7.1% |
Patient Survey Responses for ENCOMPASS HEALTH HOME HEALTH
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ENCOMPASS HEALTH HOME HEALTH to the national results for similar facilities.
Question | Percentage / Compared to National |
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Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 88% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 85% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 81% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 89% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 80% (Nat: 78%) Higher |
Medical Professionals Associated with ENCOMPASS HEALTH HOME HEALTH
These are the doctors who are affiliated with ENCOMPASS HEALTH HOME HEALTH.
- SHANNON ORLANDO ( NURSE PRACTITIONER - MY CHOICE OPERATING COMPANY LLC )
- JAMES VOIRIN ( FAMILY PRACTICE - ORLANDO PHYSICIANS NETWORK INC )
- MICHAEL CREAMER ( PHYSICAL MEDICINE AND REHABILITATION - TAMPA PAIN RELIEF CENTER INC )
- RAMON OSORIO FIGUEROA ( INTERNAL MEDICINE - BLUESTONE PHYSICIAN SERVICES SOUTHEAST LLC )
- SOLANGE PAZ BECIL ( NURSE PRACTITIONER - DR JOSE A RIVERA LLC )
- ANDREA KICHLINE ( NURSE PRACTITIONER - CFP PHYSICIANS GROUP LLC )
- ELIAM FUENTES TIRADO ( PHYSICAL MEDICINE AND REHABILITATION - EREHAB LLC )
- ADETOLUWA IJIDAKINRO ( INTERNAL MEDICINE - INTEGRATED REHAB CONSULTANTS FLORIDA PLLC )
- DEBORAH LAURIDSEN ( FAMILY PRACTICE - ORLANDO PHYSICIANS NETWORK INC )
- PRESTON HATLESTAD ( FAMILY PRACTICE - BLUESTONE PHYSICIAN SERVICES SOUTHEAST LLC )
- RITA LARACUENTE ( GENERAL PRACTICE - RITA LARACUENTE MD PA )
- EDUILMER CORONADO ( NURSE PRACTITIONER - DR JOSE A RIVERA LLC )