DEPENDABLE NIGHTINGALES AGENCY INC: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4 out of 5): , Patient Recommendation: 61%
499 STATE ROAD 434 NORTH STE 2125 ALTAMONTE SPRINGS, FL 32714
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Data date: Jan 17, 2024
The Most Important Data about DEPENDABLE NIGHTINGALES AGENCY INC
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for DEPENDABLE NIGHTINGALES AGENCY INC is 4 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 65% of its customers. This is LOWER than the national average. The percentage of patients who gave DEPENDABLE NIGHTINGALES AGENCY INC a rating of 9 or 10 was 61%. This is LOWER than the national average. The agency has been participating in Medicare since 07/28/2011. The agency serves 72 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about DEPENDABLE NIGHTINGALES AGENCY INC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on DEPENDABLE NIGHTINGALES AGENCY INC
Data as of Jan 17, 2024
Address:
499 STATE ROAD 434 NORTH STE 2125
ALTAMONTE SPRINGS, FL 32714
Medicare Provider Number: 109735
Participating in Medicare Since: July 28, 2011
Ownership Type: PROPRIETARY
Cost compared to national average: N/A
DTC Performance for DEPENDABLE NIGHTINGALES AGENCY INC
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance measures are not available for DEPENDABLE NIGHTINGALES AGENCY INC.
Home Health Care Services
DEPENDABLE NIGHTINGALES AGENCY INC offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for DEPENDABLE NIGHTINGALES AGENCY INC
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
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5-Star Quality Rating | 4: |
HHCAHPS Survey Summary Star Rating |
Not Available |
Star Rating For Health Team Gave Care In A Professional Way |
Not Available |
Star Rating For Health Team Communicated Well With Them |
Not Available |
Star Rating Team Discussed Medicines, Pain, And Home Safety |
Not Available |
Star Rating For How Patients Rated Overall Care From Agency |
Not Available |
Service Area Covered by DEPENDABLE NIGHTINGALES AGENCY INC
DEPENDABLE NIGHTINGALES AGENCY INC provides home health care services in these zip codes.
32335 32701 32703 32707 32708 32709 32712 32714 32730 32732 32746 32750 32751 32765 32766 32771 32772 32773 32779 32789 32792 32801 32803 32804 32805 32806 32807 32808 32809 32810 32811 32812 32814 32816 32817 32818 32819 32820 32821 32822 32824 32825 32826 32827 32828 32829 32832 32833 32835 32836 32837 32839 32868 32878 32909 33185 34734 34739 34741 34743 34744 34746 34747 34758 34759 34761 34769 34771 34772 34773 34786 34787
Performance Measures for DEPENDABLE NIGHTINGALES AGENCY INC
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
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How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 96.7% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 87.7% |
How Often Patients Got Better At Walking Or Moving Around | 66.9% |
How Often Patients Got Better At Getting In And Out Of Bed | 98% |
How Often Patients Got Better At Bathing | 88.3% |
How Often Patients' Breathing Improved | 100% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 81.8% |
How Often Home Health Patients Had To Be Admitted To The Hospital | -% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | -% |
Patient Survey Responses for DEPENDABLE NIGHTINGALES AGENCY INC
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for DEPENDABLE NIGHTINGALES AGENCY INC to the national results for similar facilities.
Question | Percentage / Compared to National |
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Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 78% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 71% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 74% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 61% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 65% (Nat: 78%) Lower |
Medical Professionals Associated with DEPENDABLE NIGHTINGALES AGENCY INC
These are the doctors who are affiliated with DEPENDABLE NIGHTINGALES AGENCY INC.