SUNCREST OMNI: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4 out of 5): , Patient Recommendation: 85%
8880 UNIVERSITY PKWY STE B PENSACOLA, FL 32514
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Data date: Jan 17, 2024
The Most Important Data about SUNCREST OMNI
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for SUNCREST OMNI is 4 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 77% of its customers. This is LOWER than the national average. The percentage of patients who gave SUNCREST OMNI a rating of 9 or 10 was 85%. This is LOWER than the national average. The agency has been participating in Medicare since 05/04/2005. The agency costs MORE than the average agency nationally. The agency serves 47 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about SUNCREST OMNI, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on SUNCREST OMNI
Data as of Jan 17, 2024
Address:
8880 UNIVERSITY PKWY STE B
PENSACOLA, FL 32514
Medicare Provider Number: 108168
Participating in Medicare Since: May 04, 2005
Ownership Type: PROPRIETARY
Cost compared to national average: 102%
DTC Performance for SUNCREST OMNI
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for SUNCREST OMNI.
Home Health Care Services
SUNCREST OMNI offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for SUNCREST OMNI
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
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5-Star Quality Rating | 4: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by SUNCREST OMNI
SUNCREST OMNI provides home health care services in these zip codes.
32413 32433 32435 32439 32455 32459 32461 32501 32502 32503 32504 32505 32506 32507 32514 32524 32526 32530 32531 32533 32534 32535 32536 32539 32540 32541 32544 32547 32548 32550 32561 32563 32564 32565 32566 32567 32568 32569 32570 32571 32572 32577 32578 32579 32580 32583 32588
Performance Measures for SUNCREST OMNI
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
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How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 96.8% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 50.7% |
How Often Patients Got Better At Walking Or Moving Around | 87.9% |
How Often Patients Got Better At Getting In And Out Of Bed | 87.1% |
How Often Patients Got Better At Bathing | 90.2% |
How Often Patients' Breathing Improved | 92.7% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 88.2% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 13.1% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 14% |
Patient Survey Responses for SUNCREST OMNI
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SUNCREST OMNI to the national results for similar facilities.
Question | Percentage / Compared to National |
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Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 90% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 86% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 83% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 85% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 77% (Nat: 78%) Lower |
Medical Professionals Associated with SUNCREST OMNI
These are the doctors who are affiliated with SUNCREST OMNI.
- CHRISTOPHER RUSH ( FAMILY PRACTICE - PENSACOLA PRIMARY CARE INC )
- JOE DUNN ( FAMILY PRACTICE - PENSACOLA PRIMARY CARE INC )
- JAMES GAHAGAN ( FAMILY PRACTICE - SACRED HEART HEALTH SYSTEM INC )
- PETER SZYMONIAK ( ORTHOPEDIC SURGERY - SANTA ROSA HMA PHYSICIAN MANAGEMENT, LLC )
- THOMAS SEALES ( ORTHOPEDIC SURGERY - ORTHOPAEDIC ASSOCIATES, PA )
- MICHAEL WEISBRUCH ( INTERNAL MEDICINE - SACRED HEART HEALTH SYSTEM, INC )
- KRISTY NGUYEN ( FAMILY PRACTICE - BAPTIST MEDICAL GROUP LLC )
- KATHERINE PRICE ( FAMILY PRACTICE - SACRED HEART HEALTH SYSTEM INC )
- CHRISTOPHER PAULSON ( FAMILY PRACTICE - MAGNOLIA MEDICAL CLINIC P.A. )
- JOSHUA DAVIS ( FAMILY PRACTICE - BAPTIST MEDICAL GROUP LLC )
- LOUIS FOWLER ( FAMILY PRACTICE )
- ROBERT KINCAID ( FAMILY PRACTICE - SACRED HEART HEALTH SYSTEM INC )
- PATRICK FERRY ( HOSPITALIST - SACRED HEART HEALTH SYSTEM, INC )
- MARK TENHOLDER ( ORTHOPEDIC SURGERY - ORTHOPAEDIC ASSOCIATES, PA )
- TRAVIS LARSON ( FAMILY PRACTICE - GULF COAST PHYSICIAN PARTNERS )
- SUSAN MCKENZIE ( NURSE PRACTITIONER - STEVEN S DONCHEY MDPA )
- LINH TRAN ( FAMILY PRACTICE - SACRED HEART HEALTH SYSTEM INC )
- STEPHEN ZIMMERMANN ( INTERNAL MEDICINE - SACRED HEART HEALTH SYSTEM INC )
- CATHERINE ALMAZAN ( FAMILY PRACTICE - BAPTIST MEDICAL GROUP LLC )
- ALICIA CHEN ( INTERNAL MEDICINE )
- GERARDO DIEGUEZ GOMEZ ( INTERNAL MEDICINE - SACRED HEART HEALTH SYSTEM INC )
- EMMANUEL CRUZ CABAN ( INTERNAL MEDICINE - WOODLANDS MEDICAL SPECIALISTS P A )
- KAREN SNOW ( FAMILY PRACTICE - WOODLANDS MEDICAL SPECIALISTS P A )
- ROSS ROBINS ( FAMILY PRACTICE - SACRED HEART HEALTH SYSTEM INC )
- MATTHEW DANIELS ( INTERNAL MEDICINE - SACRED HEART HEALTH SYSTEM INC )
- EDWIN TAYLOR ( FAMILY PRACTICE - SANTA ROSA HMA PHYSICIAN MANAGEMENT, LLC )
- SAUL RODRIGUEZ ( INTERNAL MEDICINE - BAYSIDE MEDICAL OF NORTHWEST FL LLC )
- SONYA GILMORE ( NURSE PRACTITIONER - MILLENNIUM PHYSICIAN GROUP LLC )