CENTERWELL HOME HEALTH: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4.5 out of 5): , Patient Recommendation: 89%
2491 COMMERCIAL PARK DR MARIANNA, FL 32448
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Data date: Jan 17, 2024
The Most Important Data about CENTERWELL HOME HEALTH
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for CENTERWELL HOME HEALTH is 4.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 88% of its customers. This is HIGHER than the national average. The percentage of patients who gave CENTERWELL HOME HEALTH a rating of 9 or 10 was 89%. This is HIGHER than the national average. The agency has been participating in Medicare since 09/22/2008. The agency costs MORE than the average agency nationally. The agency serves 37 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about CENTERWELL HOME HEALTH, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on CENTERWELL HOME HEALTH
Data as of Jan 17, 2024
Address:
2491 COMMERCIAL PARK DR
MARIANNA, FL 32448
Medicare Provider Number: 109102
Participating in Medicare Since: September 22, 2008
Ownership Type: PROPRIETARY
Cost compared to national average: 105%
DTC Performance for CENTERWELL HOME HEALTH
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for CENTERWELL HOME HEALTH.
Home Health Care Services
CENTERWELL HOME HEALTH offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for CENTERWELL HOME HEALTH
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
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5-Star Quality Rating | 4.5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 4: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by CENTERWELL HOME HEALTH
CENTERWELL HOME HEALTH provides home health care services in these zip codes.
32321 32324 32330 32332 32334 32351 32352 32353 32360 32420 32421 32423 32424 32425 32426 32427 32428 32430 32431 32432 32435 32437 32438 32440 32442 32443 32445 32446 32447 32448 32449 32455 32460 32462 32463 32464 36374
Performance Measures for CENTERWELL HOME HEALTH
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
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How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 98.5% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 72% |
How Often Patients Got Better At Walking Or Moving Around | 92.5% |
How Often Patients Got Better At Getting In And Out Of Bed | 89.5% |
How Often Patients Got Better At Bathing | 91.6% |
How Often Patients' Breathing Improved | 87% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 86.5% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 13.6% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 13.5% |
Patient Survey Responses for CENTERWELL HOME HEALTH
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CENTERWELL HOME HEALTH to the national results for similar facilities.
Question | Percentage / Compared to National |
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Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 92% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 90% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 86% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 89% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 88% (Nat: 78%) Higher |
Medical Professionals Associated with CENTERWELL HOME HEALTH
These are the doctors who are affiliated with CENTERWELL HOME HEALTH.
- RICHARD BRUNNER ( GENERAL SURGERY - ER PHYSICIAN GROUP AT JACKSON HOSPITAL )
- WILLIAM GARNEY ( NURSE PRACTITIONER - SOUTHERN FAMILY HEALTHCARE, P.A. )
- JAMES TYLER ( NURSE PRACTITIONER - ER PHYSICIAN GROUP AT JACKSON HOSPITAL )
- JULIE SMITH ( NURSE PRACTITIONER - ER PHYSICIAN GROUP AT JACKSON HOSPITAL )
- JOHN BYRD ( INTERNAL MEDICINE - NORTHWEST FLORIDA HEALTHCARE, INC. )
- RICHARD CHRISTOPHER ( INTERNAL MEDICINE - ER PHYSICIAN GROUP AT JACKSON HOSPITAL )
- JARED BARBER ( FAMILY PRACTICE - CALHOUN-LIBERTY HOSPITAL ASSOCIATION INC )
- SUSAN SMITH ( NURSE PRACTITIONER - CHIPOLA MEDICAL ASSOCIATES LLC )
- GERALD SKIPPER ( FAMILY PRACTICE - TALLAHASSEE MEMORIAL HEALTHCARE INC )
- MURALI KRISHNA MADDIPATI ( INTERNAL MEDICINE - CAREMED CLINIC LLC )
- KATE TYLER ( NURSE PRACTITIONER - CHIPOLA MEDICAL ASSOCIATES LLC )
- KYLE CONTINI ( FAMILY PRACTICE - CONTINI FAMILY MEDICINE, LLC )
- JEFFERY HORTON ( NURSE PRACTITIONER - NORTHWEST FLORIDA HEALTHCARE, INC. )
- LEANN DAVIDSON ( NURSE PRACTITIONER - NORTHWEST FLORIDA HEALTHCARE, INC. )
- GERALD LACHANCE ( GENERAL PRACTICE - NORTHWEST FLORIDA HEALTHCARE, INC. )
- KRISTIN OWENS ( NURSE PRACTITIONER - ER PHYSICIAN GROUP AT JACKSON HOSPITAL )
- JOHN SPENCE ( FAMILY PRACTICE - ER PHYSICIAN GROUP AT JACKSON HOSPITAL )
- KRISTIN FENTON ( NURSE PRACTITIONER - ER PHYSICIAN GROUP AT JACKSON HOSPITAL )
- GREGORY SLOAN ( FAMILY PRACTICE )
- MICHELLE NEWTON ( NURSE PRACTITIONER - NORTHWEST FLORIDA HEALTHCARE, INC. )
- STEVEN SPENCE ( INTERNAL MEDICINE - ER PHYSICIAN GROUP AT JACKSON HOSPITAL )
- JOHN BRUNNER ( INTERNAL MEDICINE - ER PHYSICIAN GROUP AT JACKSON HOSPITAL )
- JOE GAY ( INTERNAL MEDICINE - CHIPOLA MEDICAL ASSOCIATES LLC )
- CLIFFORD SLOOP ( NURSE PRACTITIONER - WIREGRASS CLINIC LLC )
- OSAMA ISMAIL ( INTERNAL MEDICINE )
- PATRICK HAWKINS ( FAMILY PRACTICE )
- JULIE HARRIS ( NURSE PRACTITIONER - CHIPOLA MEDICAL ASSOCIATES LLC )
- REBEKAH CONTINI ( FAMILY PRACTICE - CONTINI FAMILY MEDICINE, LLC )
- WENDY CORBIN ( NURSE PRACTITIONER - NORTHWEST FLORIDA HEALTHCARE, INC. )
- ABBY STRICKLAND ( NURSE PRACTITIONER - ER PHYSICIAN GROUP AT JACKSON HOSPITAL )
- PAULA STANLEY ( NURSE PRACTITIONER - MOHAMMAD YUNUS MD PA )
- WADE MELVIN ( FAMILY PRACTICE - PANCARE OF FLORIDA, INC )
- MARK AKERSON ( FAMILY PRACTICE - ER PHYSICIAN GROUP AT JACKSON HOSPITAL )
- MOHAMMAD YUNUS ( INTERNAL MEDICINE - MOHAMMAD YUNUS MD PA )
- SHERRY YOUNG ( NURSE PRACTITIONER - HOLMES COUNTY HOSPITAL CORP )
- LEISA BAILEY ( FAMILY PRACTICE - NORTHWEST FLORIDA HEALTHCARE, INC. )
- WAYDE RETHERFORD ( INTERNAL MEDICINE - ER PHYSICIAN GROUP AT JACKSON HOSPITAL )
- GERALD TROTMAN ( NURSE PRACTITIONER - ER PHYSICIAN GROUP AT JACKSON HOSPITAL )
- VIRGINIA FLEENER ( NURSE PRACTITIONER - CHIPOLA MEDICAL ASSOCIATES LLC )
- JOHN ELLERBEE ( NURSE PRACTITIONER - CHIPOLA MEDICAL ASSOCIATES LLC )
- JOHN SIMMONS ( FAMILY PRACTICE - BICHIR EMERGENCY PHYSICIANS LLC )
- WALTER DOTY ( INTERNAL MEDICINE - HOUSTON COUNTY HEALTHCARE AUTHORITY )
- AMER MALIK ( INTERNAL MEDICINE - PANAMA INTERNAL MEDICINE ASSOCIATES )
- MEGAN TYLER ( NURSE PRACTITIONER - ER PHYSICIAN GROUP AT JACKSON HOSPITAL )
- DONAVON WEWERS ( INTERNAL MEDICINE - HOUSTON COUNTY HEALTHCARE AUTHORITY )
- LAURA DAVIS ( FAMILY PRACTICE - TALLAHASSEE MEMORIAL HEALTHCARE INC )
- ROBIN ALBRITTON ( FAMILY PRACTICE - ER PHYSICIAN GROUP AT JACKSON HOSPITAL )
- ALLEN SWIFT ( GENERAL PRACTICE - FLORIDA DEPARTMENT OF HEALTH )