CENTERWELL HOME HEALTH: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4.5 out of 5): , Patient Recommendation: 85%
2280 EAST VICTORY DRIVE, SUITE B SAVANNAH, GA 31404
912-355-3409
Data date: Jan 17, 2024
The Most Important Data about CENTERWELL HOME HEALTH
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for CENTERWELL HOME HEALTH is 4.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 81% of its customers. This is HIGHER than the national average. The percentage of patients who gave CENTERWELL HOME HEALTH a rating of 9 or 10 was 85%. This is LOWER than the national average. The agency has been participating in Medicare since 10/16/1990. The agency costs MORE than the average agency nationally. The agency serves 38 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about CENTERWELL HOME HEALTH, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on CENTERWELL HOME HEALTH
Data as of Jan 17, 2024
Address:
2280 EAST VICTORY DRIVE, SUITE B
SAVANNAH, GA 31404
Medicare Provider Number: 117090
Participating in Medicare Since: October 16, 1990
Ownership Type: PROPRIETARY
Cost compared to national average: 103%
DTC Performance for CENTERWELL HOME HEALTH
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Same As National Rate for CENTERWELL HOME HEALTH.
Home Health Care Services
CENTERWELL HOME HEALTH offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
|
|
Ratings for CENTERWELL HOME HEALTH
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4.5: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 3: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by CENTERWELL HOME HEALTH
CENTERWELL HOME HEALTH provides home health care services in these zip codes.
30446 31302 31303 31307 31308 31312 31318 31321 31322 31324 31326 31328 31329 31401 31404 31405 31406 31407 31408 31410 31411 31414 31415 31419 31520 31521 31522 31523 31525 31527 31537 31543 31548 31558 31561 31565 31568 31569
Performance Measures for CENTERWELL HOME HEALTH
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 91.2% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 73.6% |
How Often Patients Got Better At Walking Or Moving Around | 100% |
How Often Patients Got Better At Getting In And Out Of Bed | 98.3% |
How Often Patients Got Better At Bathing | 97.4% |
How Often Patients' Breathing Improved | 90.8% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 92.9% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 14.5% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 13% |
Patient Survey Responses for CENTERWELL HOME HEALTH
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CENTERWELL HOME HEALTH to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 89% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 86% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 82% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 85% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 81% (Nat: 78%) Higher |
Medical Professionals Associated with CENTERWELL HOME HEALTH
These are the doctors who are affiliated with CENTERWELL HOME HEALTH.
- PRITI JINDAL ( INTERNAL MEDICINE - TRANSITIONAL CARE PHYSICIANS OF GEORGIA PC )
- SCOTT CLAY ( FAMILY PRACTICE - COOPERATIVE HEALTHCARE SERVICES, INC. )
- ELIZABETH CORNELL ( INTERNAL MEDICINE - SAVANNAH PRIMARY CARE ASSOCIATES LLC )
- JOHN LIMBURG ( FAMILY PRACTICE - COOPERATIVE HEALTHCARE SERVICES, INC. )
- SAMUEL MCELROY ( INTERNAL MEDICINE - SAVANNAH PRIMARY CARE ASSOCIATES LLC )
- AVERY STRICKLAND ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - COOPERATIVE HEALTHCARE SERVICES, INC. )
- THEODORE GEFFEN ( FAMILY PRACTICE - PRIVIA MEDICAL GROUP OF GEORGIA LLC )
- CHRISTOPHER OLDFIELD ( FAMILY PRACTICE - PRIVIA MEDICAL GROUP OF GEORGIA LLC )
- WILLIAM GRUBB ( NEPHROLOGY - EFFINGHAM REHAB SERVICES, LLC )
- JOE CHRISTIAN ( INTERNAL MEDICINE - SAVANNAH PRIMARY CARE ASSOCIATES LLC )
- MARTIN ARTMAN ( EMERGENCY MEDICINE - COOPERATIVE HEALTHCARE SERVICES, INC. )
- MARSHA CERTAIN ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - COOPERATIVE HEALTHCARE SERVICES, INC. )
- JAMES GREENE ( FAMILY PRACTICE )
- JANISE WHITESELL ( FAMILY PRACTICE - COOPERATIVE HEALTHCARE SERVICES, INC. )
- TRENT SCHUENEMAN ( FAMILY PRACTICE - COOPERATIVE HEALTHCARE SERVICES, INC. )
- THOMAS SASSER ( ORTHOPEDIC SURGERY - COOPERATIVE HEALTHCARE SERVICES, INC. )
- MARGARET CARTER ( FAMILY PRACTICE - COOPERATIVE HEALTHCARE SERVICES, INC. )
- WESLEY ENSLEY ( FAMILY PRACTICE - PRIVIA MEDICAL GROUP OF GEORGIA LLC )
- MARIA MASCOLO ( PULMONARY DISEASE - SOUTHEAST LUNG AND CRITICAL CARE SPECIALISTS PC )
- OBAIDULLAH AHMED ( FAMILY PRACTICE - BAPTIST PRIMARY CARE INC )
- THOMAS WHITESELL ( INTERNAL MEDICINE - COOPERATIVE HEALTHCARE SERVICES, INC. )
- ROEL LAYGO ( INTERNAL MEDICINE - SAVANNAH PRIMARY CARE ASSOCIATES LLC )
- THOMAS HOGAN ( INTERNAL MEDICINE - SAVANNAH PRIMARY CARE ASSOCIATES LLC )
- PAULA LEGERE ( PLASTIC AND RECONSTRUCTIVE SURGERY )
- STEVEN WILLIAMS ( INTERNAL MEDICINE - COOPERATIVE HEALTHCARE SERVICES, INC. )
- BENJAMIN BOGRAD ( GENERAL SURGERY - COOPERATIVE HEALTHCARE SERVICES, INC. )
- DANIEL DINO ( INTERNAL MEDICINE - COOPERATIVE HEALTHCARE SERVICES, INC. )
- DANIELLE SHELTON ( FAMILY PRACTICE - COOPERATIVE HEALTHCARE SERVICES, INC. )
- ROBERT SHELLEY ( ORTHOPEDIC SURGERY - OPTIM ORTHOPEDICS LLC )
- EDGAR RHODES ( GENERAL SURGERY - EMERGENCY PHYSICIANS INC )
- WILLIAM KNIGHT ( FAMILY PRACTICE - PRIVIA MEDICAL GROUP OF GEORGIA LLC )
- JACKIE BROOKS ( ORTHOPEDIC SURGERY - SOUTHERN ORTHOPAEDICS AND SPORTS MEDICINE, P.C. )
- MARGARET MCCORMACK ( INTERNAL MEDICINE - PRIVIA MEDICAL GROUP OF GEORGIA LLC )
- JELISA CARROLL ( FAMILY PRACTICE - COOPERATIVE HEALTHCARE SERVICES, INC. )
- DENNY CARTER ( ORTHOPEDIC SURGERY - COOPERATIVE HEALTHCARE SERVICES, INC. )
- MICHAEL YONZ ( ORTHOPEDIC SURGERY - COOPERATIVE HEALTHCARE SERVICES, INC. )
- LINDSEY SWEAT ( FAMILY PRACTICE - COOPERATIVE HEALTHCARE SERVICES, INC. )
- KIERSTEN PRINCE ( FAMILY PRACTICE - EMERGENCY PHYSICIANS INC )
- ROBERT WEEKS ( FAMILY PRACTICE - EFFINGHAM REHAB SERVICES, LLC )
- PHILIP OCONNELL ( FAMILY PRACTICE - COOPERATIVE HEALTHCARE SERVICES, INC. )
- RICHARD BARRETT ( INTERNAL MEDICINE - SJC MEDICAL GROUP INC )
- ERIC SEGERBERG ( GENERAL SURGERY - COOPERATIVE HEALTHCARE SERVICES, INC. )
- PATSY MITCHELL ( FAMILY PRACTICE - PARTNERS IN HEALTH, LLC )
- SINNATHURAI VASANTHAKUMAR ( INTERNAL MEDICINE - COOPERATIVE HEALTHCARE SERVICES, INC. )
- MARIA JAUHAR ( FAMILY PRACTICE )
- WILFREDO DOLOR ( INTERNAL MEDICINE - SAVANNAH PRIMARY CARE ASSOCIATES LLC )
- JOHN BLUMER ( FAMILY PRACTICE - COOPERATIVE HEALTHCARE SERVICES, INC. )
- JESSICA KANG ( INTERNAL MEDICINE - SAVANNAH PRIMARY CARE ASSOCIATES LLC )
- BRYAN KRULL ( NEPHROLOGY - NEPHROLOGY AND HYPERTENSION MEDICAL ASSOCIATES PC )
- ANGELITO LACANILAO ( FAMILY PRACTICE )
- LORA DENTON ( INTERNAL MEDICINE - SAVANNAH PRIMARY CARE ASSOCIATES LLC )
- GEORGE MCCASKILL ( HOSPITALIST - COOPERATIVE HEALTHCARE SERVICES, INC. )
- PRAKASH PATEL ( INTERNAL MEDICINE - EFFINGHAM MEDICAL PARTNERS, LLC )
- BRIANA GRAY ( FAMILY PRACTICE - COASTAL COMMUNITY HEALTH SERVICES INC )
- DAVID HEINE ( INTERNAL MEDICINE - COOPERATIVE HEALTHCARE SERVICES, INC. )
- MATTHEW CERTAIN ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - COOPERATIVE HEALTHCARE SERVICES, INC. )
- VORBES ALEGER ( GERIATRIC MEDICINE )
- AHMED ELSHARKAWI ( NEPHROLOGY - AHMED ELSHARKAWI MD LLC )
- JAY FLOYD ( FAMILY PRACTICE - COOPERATIVE HEALTHCARE SERVICES, INC. )
- COLETTE LEE-LEWIS ( INTERNAL MEDICINE - AHMED ELSHARKAWI MD LLC )
- ALBERT WARREN ( FAMILY PRACTICE - TRANSITIONAL CARE PHYSICIANS OF GEORGIA PC )
- ASTOR LIM ( FAMILY PRACTICE )
- WILLIE EPPS ( FAMILY PRACTICE )
- TATIANA BROWN ( FAMILY PRACTICE - UNIVERSITY OF FLORIDA JACKSONVILLE PHYSICIANS, INC. )
- MITCHELL JONES ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - COOPERATIVE HEALTHCARE SERVICES, INC. )
- DAVID GASKIN ( INTERNAL MEDICINE - PRIVIA MEDICAL GROUP OF GEORGIA LLC )
- PAUL BRADLEY ( INTERNAL MEDICINE - PRIVIA MEDICAL GROUP OF GEORGIA LLC )