MEDICAL SERVICES OF AMERICA HOME HEALTH - COASTAL: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3 out of 5): , Patient Recommendation: 82%
4685 HWY 17 BYPASS SOUTH MYRTLE BEACH, SC 29577
843-293-4614
Data date: Jan 17, 2024
The Most Important Data about MEDICAL SERVICES OF AMERICA HOME HEALTH - COASTAL
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for MEDICAL SERVICES OF AMERICA HOME HEALTH - COASTAL is 3 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 75% of its customers. This is LOWER than the national average. The percentage of patients who gave MEDICAL SERVICES OF AMERICA HOME HEALTH - COASTAL a rating of 9 or 10 was 82%. This is LOWER than the national average. The agency has been participating in Medicare since 04/22/1982. The agency costs MORE than the average agency nationally. The agency serves 97 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about MEDICAL SERVICES OF AMERICA HOME HEALTH - COASTAL, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on MEDICAL SERVICES OF AMERICA HOME HEALTH - COASTAL
Data as of Jan 17, 2024
Address:
4685 HWY 17 BYPASS SOUTH
MYRTLE BEACH, SC 29577
Medicare Provider Number: 427025
Participating in Medicare Since: April 22, 1982
Ownership Type: PROPRIETARY
Cost compared to national average: 103%
DTC Performance for MEDICAL SERVICES OF AMERICA HOME HEALTH - COASTAL
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for MEDICAL SERVICES OF AMERICA HOME HEALTH - COASTAL.
Home Health Care Services
MEDICAL SERVICES OF AMERICA HOME HEALTH - COASTAL offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for MEDICAL SERVICES OF AMERICA HOME HEALTH - COASTAL
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 2: |
Star Rating For Health Team Communicated Well With Them | 2: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by MEDICAL SERVICES OF AMERICA HOME HEALTH - COASTAL
MEDICAL SERVICES OF AMERICA HOME HEALTH - COASTAL provides home health care services in these zip codes.
29009 29056 29069 29079 29101 29111 29114 29161 29162 29403 29405 29406 29407 29410 29412 29414 29418 29431 29436 29440 29445 29449 29450 29455 29456 29461 29464 29466 29469 29470 29472 29479 29483 29485 29486 29487 29492 29501 29502 29504 29505 29506 29510 29511 29512 29516 29518 29520 29525 29526 29527 29528 29530 29532 29536 29540 29541 29544 29545 29546 29547 29550 29551 29554 29555 29556 29560 29563 29564 29565 29566 29568 29569 29570 29571 29572 29574 29575 29576 29577 29579 29580 29581 29582 29583 29584 29585 29588 29589 29590 29591 29592 29593 29596 29709 29718 29741
Performance Measures for MEDICAL SERVICES OF AMERICA HOME HEALTH - COASTAL
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 96.8% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 63% |
How Often Patients Got Better At Walking Or Moving Around | 81.4% |
How Often Patients Got Better At Getting In And Out Of Bed | 81.9% |
How Often Patients Got Better At Bathing | 86.5% |
How Often Patients' Breathing Improved | 85.3% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 79.5% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 17% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 10.7% |
Patient Survey Responses for MEDICAL SERVICES OF AMERICA HOME HEALTH - COASTAL
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MEDICAL SERVICES OF AMERICA HOME HEALTH - COASTAL to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 87% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 83% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 80% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 82% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 75% (Nat: 78%) Lower |
Medical Professionals Associated with MEDICAL SERVICES OF AMERICA HOME HEALTH - COASTAL
These are the doctors who are affiliated with MEDICAL SERVICES OF AMERICA HOME HEALTH - COASTAL.
- JOSEPH PAPOTTO ( FAMILY PRACTICE )
- WILLIAM GAMMON ( FAMILY PRACTICE - SELECT PHYSICAL THERAPY HOLDINGS INC )
- SUSAN HERRINGTON ( PHYSICIAN ASSISTANT - SELECT PHYSICAL THERAPY HOLDINGS INC )
- JAMES MERRITT ( ORTHOPEDIC SURGERY - SELECT PHYSICAL THERAPY HOLDINGS INC )
- WILLIAM PRENATT ( FAMILY PRACTICE - STRAND PHYSICIAN SPECIALISTS PA )
- CHRIS BOGGS ( FAMILY PRACTICE - WATERWAY PRIMARY CARE,LLC )
- WINSTON MCIVER ( FAMILY PRACTICE - SELECT PHYSICAL THERAPY HOLDINGS INC )
- DARRON MOLTER ( FAMILY PRACTICE - SELECT PHYSICAL THERAPY HOLDINGS INC )
- JOHN RATHBUN ( INTERNAL MEDICINE - SELECT PHYSICAL THERAPY HOLDINGS INC )
- ALVIN ABINSAY ( INTERNAL MEDICINE - MEDICAL UNIVERSITY HOSPITAL AUTHORITY )
- SARA KHALIL ( FAMILY PRACTICE - SELECT PHYSICAL THERAPY HOLDINGS INC )
- KENNETH SANTIAGO ( INTERNAL MEDICINE - PHYSICIANS AT HOME PC )
- THOMAS CHAMBERS ( ORTHOPEDIC SURGERY - SELECT PHYSICAL THERAPY HOLDINGS INC )