CENTRA HEALTH HOME HEALTH SERVICES: Ratings, Survey Results, and Analysis

CMS Five Star Rating (4 out of 5): , Patient Recommendation: 88%

 2010 ATHERHOLT ROAD LYNCHBURG, VA 24501

  434-200-4111

Data date: Jan 17, 2024

The Most Important Data about CENTRA HEALTH HOME HEALTH SERVICES

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for CENTRA HEALTH HOME HEALTH SERVICES is 4 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 83% of its customers. This is HIGHER than the national average. The percentage of patients who gave CENTRA HEALTH HOME HEALTH SERVICES a rating of 9 or 10 was 88%. This is HIGHER than the national average. The agency has been participating in Medicare since 09/29/1983. The agency costs LESS than the average agency nationally. The agency serves 42 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

What is this page all about?

Below is everything shred of information that we can find about CENTRA HEALTH HOME HEALTH SERVICES, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.

General Information on CENTRA HEALTH HOME HEALTH SERVICES

Data as of Jan 17, 2024

Address:

2010 ATHERHOLT ROAD

LYNCHBURG, VA 24501

Click for Map

The Best Home Health Agencies around LYNCHBURG

The Worst Home Health Agencies around LYNCHBURG

Medicare Provider Number: 497278

Participating in Medicare Since: September 29, 1983

Ownership Type: VOLUNTARY NON-PROFIT - PRIVATE

Cost compared to national average: 96%

DTC Performance for CENTRA HEALTH HOME HEALTH SERVICES

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Better Than National Rate for CENTRA HEALTH HOME HEALTH SERVICES.

Home Health Care Services

CENTRA HEALTH HOME HEALTH SERVICES offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Services Offered Services Not Offered
  • Nursing
  • Physical Therapy
  • Occupational Therapy
  • Speech Pathology Therapy
  • Medical Social Services
  • Home Health Aide Services
  • NONE

Ratings for CENTRA HEALTH HOME HEALTH SERVICES

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Rating Type Rating
5-Star Quality Rating 4:
HHCAHPS Survey Summary Star Rating 4:
Star Rating For Health Team Gave Care In A Professional Way 5:
Star Rating For Health Team Communicated Well With Them 4:
Star Rating Team Discussed Medicines, Pain, And Home Safety 4:
Star Rating For How Patients Rated Overall Care From Agency 4:

Service Area Covered by CENTRA HEALTH HOME HEALTH SERVICES

CENTRA HEALTH HOME HEALTH SERVICES provides home health care services in these zip codes.

22922 22967 23225 23937 23963 24095 24104 24121 24139 24174 24501 24502 24503 24504 24505 24517 24521 24522 24523 24526 24528 24531 24536 24538 24550 24551 24553 24554 24556 24557 24563 24569 24570 24571 24572 24574 24576 24577 24588 24593 24595 25404

Performance Measures for CENTRA HEALTH HOME HEALTH SERVICES

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Question Percentage
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely 99.7%
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season 82.4%
How Often Patients Got Better At Walking Or Moving Around 89.9%
How Often Patients Got Better At Getting In And Out Of Bed 89.5%
How Often Patients Got Better At Bathing 88.9%
How Often Patients' Breathing Improved 95.7%
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth 87.3%
How Often Home Health Patients Had To Be Admitted To The Hospital 14.6%
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted 11.7%

Patient Survey Responses for CENTRA HEALTH HOME HEALTH SERVICES

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CENTRA HEALTH HOME HEALTH SERVICES to the national results for similar facilities.

Question Percentage / Compared to National
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way 93% (Nat: 88%)
Higher
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them 90% (Nat: 86%)
Higher
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them 87% (Nat: 82%)
Higher
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) 88% (Nat: 85%)
Higher
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family 83% (Nat: 78%)
Higher

Medical Professionals Associated with CENTRA HEALTH HOME HEALTH SERVICES

These are the doctors who are affiliated with CENTRA HEALTH HOME HEALTH SERVICES.

Lots of Healthcare Search Options:

Search for Home Healthcare Agencies

Search for Nursing Homes

Search for Nursing Home Owners & Managers

Search for Dialysis Facilities

Search for Hospitals

Search for Doctors Groups

Search for Doctors

Search for Hospice
© 2024 TexHost, LLC
 Privacy Policy    About Us