RIVERSIDE HOME HEALTH: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3.5 out of 5): , Patient Recommendation: 87%
856 J CLYDE MORRIS BLVD SUITE C NEWPORT NEWS, VA 23601
757-594-4600
Data date: Jan 17, 2024
The Most Important Data about RIVERSIDE HOME HEALTH
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for RIVERSIDE HOME HEALTH is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 83% of its customers. This is HIGHER than the national average. The percentage of patients who gave RIVERSIDE HOME HEALTH a rating of 9 or 10 was 87%. This is HIGHER than the national average. The agency has been participating in Medicare since 05/12/1993. The agency costs LESS than the average agency nationally. The agency serves 96 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about RIVERSIDE HOME HEALTH, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on RIVERSIDE HOME HEALTH
Data as of Jan 17, 2024
Address:
856 J CLYDE MORRIS BLVD SUITE C
NEWPORT NEWS, VA 23601
Medicare Provider Number: 497467
Participating in Medicare Since: May 12, 1993
Ownership Type: VOLUNTARY NON-PROFIT - PRIVATE
Cost compared to national average: 86%
DTC Performance for RIVERSIDE HOME HEALTH
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for RIVERSIDE HOME HEALTH.
Home Health Care Services
RIVERSIDE HOME HEALTH offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for RIVERSIDE HOME HEALTH
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3.5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by RIVERSIDE HOME HEALTH
RIVERSIDE HOME HEALTH provides home health care services in these zip codes.
22480 22482 22503 22576 22578 23001 23003 23011 23018 23021 23025 23032 23035 23043 23045 23050 23056 23061 23062 23064 23066 23068 23070 23071 23072 23076 23079 23089 23091 23092 23108 23109 23110 23119 23124 23125 23128 23130 23131 23138 23140 23149 23154 23156 23163 23168 23169 23175 23176 23178 23180 23181 23183 23184 23185 23186 23187 23188 23190 23231 23304 23314 23424 23430 23431 23432 23433 23434 23435 23436 23439 23487 23505 23601 23602 23603 23604 23605 23606 23607 23608 23609 23651 23661 23662 23663 23664 23665 23666 23669 23690 23692 23693 23696 23888 23898
Performance Measures for RIVERSIDE HOME HEALTH
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 94.1% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 70.4% |
How Often Patients Got Better At Walking Or Moving Around | 85% |
How Often Patients Got Better At Getting In And Out Of Bed | 88.5% |
How Often Patients Got Better At Bathing | 85.3% |
How Often Patients' Breathing Improved | 87.3% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 81.9% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 14% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 14% |
Patient Survey Responses for RIVERSIDE HOME HEALTH
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for RIVERSIDE HOME HEALTH to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 90% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 88% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 85% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 87% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 83% (Nat: 78%) Higher |
Medical Professionals Associated with RIVERSIDE HOME HEALTH
These are the doctors who are affiliated with RIVERSIDE HOME HEALTH.
- LEANA THORPE ( NURSE PRACTITIONER - RIVERSIDE PHYSICIAN SERVICES INC )
- STERLING RANSONE ( FAMILY PRACTICE - RIVERSIDE PHYSICIAN SERVICES INC )
- MARY ADAMS ( NURSE PRACTITIONER - RIVERSIDE PHYSICIAN SERVICES INC )
- MELVIN SCHURSKY ( GENERAL SURGERY - RIVERSIDE PHYSICIAN SERVICES INC )
- PETER ZULLO ( INTERNAL MEDICINE - RIVERSIDE PHYSICIAN SERVICES INC )
- ANDREA ALEJO ( INTERNAL MEDICINE - RIVERSIDE PHYSICIAN SERVICES INC )
- KARL GEDDES ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- BRADLEY HENDRICKS ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- MARGARET TAJAK ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- HALEY KIELBAS ( PHYSICIAN ASSISTANT - RIVERSIDE PHYSICIAN SERVICES INC )
- RONALD HAGGERTY ( INTERNAL MEDICINE - DIRECT ACCESS INTERNAL MEDICINE LTD )
- SHAWKE SOUEIDAN ( NEUROLOGY - RIVERSIDE PHYSICIAN SERVICES INC )
- MARK SOUTHER ( INTERNAL MEDICINE - RIVERSIDE PHYSICIAN SERVICES INC )
- ERIC STONE ( FAMILY PRACTICE - RIVERSIDE PHYSICIAN SERVICES INC )
- DAS NARAYAN ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- MONIKA POKHAREL ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- JAMIE KING ( FAMILY PRACTICE - RIVERSIDE PHYSICIAN SERVICES INC )
- DEMETRIA YARBROUGH ( HOSPITALIST - CLARK ALLIANCE SERVICES INC )
- MESHEAL GURST ( NURSE PRACTITIONER - RIVERSIDE PHYSICIAN SERVICES INC )
- JESSICA COCKRILL ( NURSE PRACTITIONER - PENINSULA CANCER INSTITUTE, LLC )
- DONALD SOLES ( FAMILY PRACTICE - RIVERSIDE HOSPITAL INC )
- CHERYL MILLER ( PHYSICIAN ASSISTANT - RIVERSIDE PHYSICIAN SERVICES INC )
- MEGAN ROBINS ( NURSE PRACTITIONER - RIVERSIDE PHYSICIAN SERVICES INC )
- KRISTINE DUTTON ( NURSE PRACTITIONER - RIVERSIDE PHYSICIAN SERVICES INC )
- SAMANTHA VERSER ( NURSE PRACTITIONER - RIVERSIDE PHYSICIAN SERVICES INC )
- RACHEL NORUM ( NURSE PRACTITIONER - RIVERSIDE PHYSICIAN SERVICES INC )
- FRANCIS WEST ( FAMILY PRACTICE )
- DANIEL KLUGER ( INFECTIOUS DISEASE - RIVERSIDE PHYSICIAN SERVICES INC )
- EMAD MOHAMED KHALIL ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- AUTUMN JORDAN ( INTERNAL MEDICINE - RIVERSIDE PHYSICIAN SERVICES INC )
- KRISTEN SPRATT ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- KEVIN WOLF ( FAMILY PRACTICE - RIVERSIDE PHYSICIAN SERVICES INC )
- KASHMALA ALI ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- JOSEPH LEMING ( FAMILY PRACTICE )
- SHARON BISHOP ( NURSE PRACTITIONER - RIVERSIDE PHYSICIAN SERVICES INC )
- LISA KNUST ( FAMILY PRACTICE - RIVERSIDE PHYSICIAN SERVICES INC )
- MOHAMED ABDELNABY ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- JOHN MINCKS ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- NATALIE BARRON ( FAMILY PRACTICE - RIVERSIDE PHYSICIAN SERVICES INC )
- WILLIAM STALLINGS ( FAMILY PRACTICE - RIVERSIDE PHYSICIAN SERVICES INC )
- IVAN ALGER ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- SAMANTHA SMITH ( INTERNAL MEDICINE - RIVERSIDE PHYSICIAN SERVICES INC )
- MAULIK PANCHAL ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- ROBERT FELL ( FAMILY PRACTICE - RIVERSIDE PHYSICIAN SERVICES INC )
- MEENAL WALIA ( PHYSICIAN ASSISTANT - RIVERSIDE PHYSICIAN SERVICES INC )
- CHRISTIAN WATHEN ( INTERNAL MEDICINE - MIDDLE PENINSULA MEDICAL CENTER INC )
- DWAYNE NORTH ( GENERAL SURGERY - RIVERSIDE PHYSICIAN SERVICES INC )
- JAMES LARUE ( INTERNAL MEDICINE - RIVERSIDE PHYSICIAN SERVICES INC )
- AMNA FEROZE ( FAMILY PRACTICE - RIVERSIDE PHYSICIAN SERVICES INC )
- BHAVIK PATEL ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- ANGELA RIVERA ( NURSE PRACTITIONER - RIVERSIDE PHYSICIAN SERVICES INC )
- KEYUR PATEL ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- BARBARO PEREZ ( ORTHOPEDIC SURGERY - RIVERSIDE PHYSICIAN SERVICES INC )
- MICHAEL PROBERT ( PHYSICIAN ASSISTANT - RIVERSIDE PHYSICIAN SERVICES INC )
- ALLISON MCENTEE ( PHYSICIAN ASSISTANT - RIVERSIDE PHYSICIAN SERVICES INC )
- SEAN KUCZMA ( INTERNAL MEDICINE - CLARK ALLIANCE SERVICES INC )
- HOSKOTE NAGRAJ ( INTERNAL MEDICINE - RIVERSIDE PHYSICIAN SERVICES INC )
- THADDEUS SUTTON ( INTERNAL MEDICINE - RIVERSIDE PHYSICIAN SERVICES INC )
- HELEN DUDLEY BURRELL ( NURSE PRACTITIONER - VPA PC )
- ZACHARY MANSELL ( GERIATRIC MEDICINE - RIVERSIDE PHYSICIAN SERVICES INC )
- KRISTEN HOLTZ ( FAMILY PRACTICE - RIVERSIDE PHYSICIAN SERVICES INC )
- ASHLEY SMITH ( NURSE PRACTITIONER - RIVERSIDE PHYSICIAN SERVICES INC )
- VINCENT EDOUARD GULLAS ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- GREGG SHIVERS ( INTERNAL MEDICINE - RIVERSIDE PHYSICIAN SERVICES INC )
- WILLIAM IRVIN ( GYNECOLOGICAL ONCOLOGY - RIVERSIDE PHYSICIAN SERVICES INC )
- KRYSTAL AINSLEY ( INTERNAL MEDICINE - RIVERSIDE PHYSICIAN SERVICES INC )
- TANIA JACOBSON ( NURSE PRACTITIONER - RIVERSIDE PHYSICIAN SERVICES INC )
- FARHOD DJURAEV ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- SCOTT BURGESS ( UROLOGY - RIVERSIDE PHYSICIAN SERVICES INC )
- FRANCISCO VALLS ( INTERNAL MEDICINE - RIVERSIDE PHYSICIAN SERVICES INC )
- SARAH WEST ( HOSPICE/PALLIATIVE CARE - RIVERSIDE PHYSICIAN SERVICES INC )
- NEHEMIAH THRASH ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- MARK ROSS ( PHYSICAL MEDICINE AND REHABILITATION - RIVERSIDE PHYSICIAN SERVICES INC )
- NEEL PATEL ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- PAUL MCLENDON ( ORTHOPEDIC SURGERY - RIVERSIDE PHYSICIAN SERVICES INC )
- ANTILKUMAR PATEL ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- SHONNA JOHNSON ( FAMILY PRACTICE - RIVERSIDE PHYSICIAN SERVICES INC )
- JUSTIN BILLINGS ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- REBECCA BAHADAR ( NURSE PRACTITIONER - RIVERSIDE PHYSICIAN SERVICES INC )
- JAMES LONG ( INTERNAL MEDICINE - RIVERSIDE PHYSICIAN SERVICES INC )
- LAUREN SCOTT ( NURSE PRACTITIONER - RIVERSIDE PHYSICIAN SERVICES INC )
- SYDNEY PAWSEY ( PHYSICIAN ASSISTANT - RIVERSIDE PHYSICIAN SERVICES INC )
- KATHERINE HAGGERTY ( NURSE PRACTITIONER - RIVERSIDE PHYSICIAN SERVICES INC )
- ANDREA AVALOS ( FAMILY PRACTICE - RIVERSIDE PHYSICIAN SERVICES INC )
- TAMMY JOHNSON ( NURSE PRACTITIONER - RIVERSIDE PHYSICIAN SERVICES INC )
- NAJEEBULLAH BROHI ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- MEENAL DWYER ( FAMILY PRACTICE - RIVERSIDE PHYSICIAN SERVICES INC )
- TIA BARR ( NURSE PRACTITIONER - RIVERSIDE PHYSICIAN SERVICES INC )
- GEORGE MACLAREN ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- SARA MATHERLY ( NURSE PRACTITIONER - RIVERSIDE PHYSICIAN SERVICES INC )
- CARRIE MOSS ( PLASTIC AND RECONSTRUCTIVE SURGERY - RIVERSIDE PHYSICIAN SERVICES INC )
- JONATHAN BUTLER ( NEUROLOGY - RIVERSIDE PHYSICIAN SERVICES INC )
- MARGARET POOLE ( NURSE PRACTITIONER - RIVERSIDE PHYSICIAN SERVICES INC )
- SUJITH JOHN ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- DENISE DUHON ( INTERNAL MEDICINE - RIVERSIDE PHYSICIAN SERVICES INC )
- IRYNA ABERKORN ( HOSPITALIST - SENTARA MEDICAL GROUP )
- SOHINI MAJUMDAR ( FAMILY PRACTICE - RIVERSIDE PHYSICIAN SERVICES INC )
- CHRISTOPHER SCHULTZ ( PHYSICIAN ASSISTANT - RIVERSIDE PHYSICIAN SERVICES INC )
- PARAGKUMAR AMIN ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- ROSETTA FRATIANI ( NURSE PRACTITIONER - RIVERSIDE PHYSICIAN SERVICES INC )
- SHOKHAN SHUKR ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- HANNAH PEARSON ( PHYSICIAN ASSISTANT - RIVERSIDE PHYSICIAN SERVICES INC )
- ANDREW FERGUSON ( PHYSICIAN ASSISTANT - RIVERSIDE PHYSICIAN SERVICES INC )
- KERMIT LLOYD ( NEUROLOGY - RIVERSIDE PHYSICIAN SERVICES INC )
- CAMELIA PANA ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- CLAY SINGLETON ( PHYSICAL MEDICINE AND REHABILITATION - RIVERSIDE PHYSICIAN SERVICES INC )
- HARDAWAN HASSAN ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- CHELSEA MARTIN ( PHYSICIAN ASSISTANT - RIVERSIDE PHYSICIAN SERVICES INC )
- JANE WEY ( GENERAL SURGERY - RIVERSIDE PHYSICIAN SERVICES INC )
- SANDRA CORSI ( NURSE PRACTITIONER - RIVERSIDE PHYSICIAN SERVICES INC )
- ZOYA IQBALUDDIN ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- JASON GARRISON ( EMERGENCY MEDICINE - RIVERSIDE PHYSICIAN SERVICES INC )
- OSTAP DOVIRAK ( UROLOGY - RIVERSIDE PHYSICIAN SERVICES INC )
- LEAH HURST ( NURSE PRACTITIONER - LEGACY HEALTHCARE SERVICES INC )
- MICHAEL SIU ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- VINCENT MERTZ ( NURSE PRACTITIONER - RIVERSIDE PHYSICIAN SERVICES INC )
- GEORGE MCKAY ( HOSPITALIST - ST JOSEPH MEDICAL GROUP )
- SILYA MAZIGH ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- ROCCO BASCIANO ( GERIATRIC MEDICINE - RIVERSIDE PHYSICIAN SERVICES INC )
- MARIANNE DAIT ( FAMILY PRACTICE - RIVERSIDE PHYSICIAN SERVICES INC )
- TASMIA AHMED ( GERIATRIC MEDICINE - RIVERSIDE PHYSICIAN SERVICES INC )
- HARDIK VORA ( HOSPITALIST - RIVERSIDE PHYSICIAN SERVICES INC )
- JULIE LEAR ( NURSE PRACTITIONER - RIVERSIDE PHYSICIAN SERVICES INC )