BON SECOURS HOME CARE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3 out of 5): , Patient Recommendation: 86%
7007 HARBOUR VIEW BLVD - SUITE 114 SUFFOLK, VA 23435
757-889-4663
Data date: Jan 17, 2024
The Most Important Data about BON SECOURS HOME CARE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for BON SECOURS HOME CARE is 3 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 78% of its customers. This is LOWER than the national average. The percentage of patients who gave BON SECOURS HOME CARE a rating of 9 or 10 was 86%. This is HIGHER than the national average. The agency has been participating in Medicare since 10/11/1979. The agency costs LESS than the average agency nationally. The agency serves 75 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about BON SECOURS HOME CARE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on BON SECOURS HOME CARE
Data as of Jan 17, 2024
Address:
7007 HARBOUR VIEW BLVD - SUITE 114
SUFFOLK, VA 23435
Medicare Provider Number: 497245
Participating in Medicare Since: October 11, 1979
Ownership Type: VOLUNTARY NON PROFIT - RELIGIOUS AFFILIATION
Cost compared to national average: 83%
DTC Performance for BON SECOURS HOME CARE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for BON SECOURS HOME CARE.
Home Health Care Services
BON SECOURS HOME CARE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for BON SECOURS HOME CARE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by BON SECOURS HOME CARE
BON SECOURS HOME CARE provides home health care services in these zip codes.
23061 23062 23072 23089 23168 23185 23188 23314 23315 23320 23321 23322 23323 23324 23325 23430 23432 23433 23434 23435 23436 23437 23438 23439 23451 23452 23453 23454 23455 23456 23457 23458 23462 23464 23487 23502 23503 23504 23505 23507 23508 23509 23510 23513 23517 23518 23523 23601 23602 23603 23604 23605 23606 23607 23608 23651 23661 23662 23663 23664 23666 23669 23690 23692 23693 23694 23696 23701 23702 23703 23704 23707 23866 23888 23898
Performance Measures for BON SECOURS HOME CARE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 81.1% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 56.9% |
How Often Patients Got Better At Walking Or Moving Around | 82.7% |
How Often Patients Got Better At Getting In And Out Of Bed | 87.7% |
How Often Patients Got Better At Bathing | 82.1% |
How Often Patients' Breathing Improved | 81.6% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 77.7% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 13.2% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 14.7% |
Patient Survey Responses for BON SECOURS HOME CARE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for BON SECOURS HOME CARE to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 90% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 83% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 85% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 86% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 78% (Nat: 78%) Lower |
Medical Professionals Associated with BON SECOURS HOME CARE
These are the doctors who are affiliated with BON SECOURS HOME CARE.
- BARBARA SARRIS ( INTERNAL MEDICINE - MARYVIEW HOSPITAL LLC )
- LISA HILLS ( NURSE PRACTITIONER - FIRST CARE PC )
- LAURA RIDDLE ( NURSE PRACTITIONER - MARYVIEW HOSPITAL LLC )
- KARIN SANDVED ( INTERNAL MEDICINE - MARYVIEW HOSPITAL LLC )
- AARON MARLOW ( ORTHOPEDIC SURGERY - BON SECOURS MEDICAL GROUP HAMPTON ROADS SPECIALTY CARE LLC )
- CHAD MCKENZIE ( VASCULAR SURGERY - COMMONWEALTH VASCULAR INSTITUTE )
- STEVEN BLASDELL ( ORTHOPEDIC SURGERY - BON SECOURS MEDICAL GROUP HAMPTON ROADS SPECIALTY CARE LLC )
- NIHAR BHOWMIK ( INTERNAL MEDICINE )
- MICHAEL CAINES ( ORTHOPEDIC SURGERY - BON SECOURS MEDICAL GROUP HAMPTON ROADS SPECIALTY CARE LLC )
- AHMET GURBUZ ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - MYMICHIGAN MEDICAL CENTER MIDLAND )
- MARGIE PASCUAL ( FAMILY PRACTICE - MARYVIEW HOSPITAL LLC )
- PARIMAL SONI ( INTERNAL MEDICINE )
- JESSICA MASON ( INTERNAL MEDICINE - MARYVIEW HOSPITAL LLC )
- JIMMY COOPER ( NURSE PRACTITIONER )
- AARON GOULD ( PODIATRY )
- NOEL HUNTE ( INTERNAL MEDICINE - MARYVIEW HOSPITAL LLC )
- SHIRIN ZEV ( INTERNAL MEDICINE - CHURCHLAND INTERNAL MEDICINE ASSOCIATES LTD )
- NICOLE YESHTOKIN ( GENERAL SURGERY - SENTARA MEDICAL GROUP )
- ZAHAN ZEV ( INTERNAL MEDICINE - CHURCHLAND INTERNAL MEDICINE ASSOCIATES LTD )
- EBONI CARTER ( FAMILY PRACTICE - BAYVIEW PHYSICIAN SERVICES PC )
- BENJAMIN WESTCOTT ( ORTHOPEDIC SURGERY - BON SECOURS MEDICAL GROUP HAMPTON ROADS SPECIALTY CARE LLC )
- ANDREA TAYLOR ( NURSE PRACTITIONER - MARYVIEW HOSPITAL LLC )
- MOYA HASH ( NURSE PRACTITIONER - BON SECOURS MEDICAL GROUP HAMPTON ROADS SPECIALTY CARE LLC )
- LISA COLEMAN ( GENERAL SURGERY - TIDEWATER PHYSICIANS MULTISPECIALTY GROUP PC )
- JAMES WADDY ( FAMILY PRACTICE - SENTARA MEDICAL GROUP )
- ALISON SKINNER ( FAMILY PRACTICE - MARYVIEW HOSPITAL LLC )
- STANLEY BRITTMAN ( FAMILY PRACTICE - EVMS ACADEMIC PHYSICIANS AND SURGEONS HEALTH SERVICES FOUNDATION )
- DAVID CYR ( FAMILY PRACTICE - PRIVIA MEDICAL GROUP LLC )
- DONICE LIBBY ( INFECTIOUS DISEASE - MID ATLANTIC LONG TERM CARE SPECIALISTS LLC )
- RAYMUND DUMARAN ( INTERNAL MEDICINE - MARYVIEW HOSPITAL LLC )
- MANSUKHLAL RAMOLIA ( FAMILY PRACTICE - FIRST CARE PC )
- JOSEPH FRENKEL ( COLORECTAL SURGERY (PROCTOLOGY) - BON SECOURS MEDICAL GROUP HAMPTON ROADS SPECIALTY CARE LLC )
- AMANDA NORTHERN ( NURSE PRACTITIONER - MARYVIEW HOSPITAL LLC )
- BANU MYNENI ( FAMILY PRACTICE - PRIVIA MEDICAL GROUP LLC )
- MARIAM RASOOL SAAND ( INTERNAL MEDICINE - BON SECOURS MEDICAL GROUP HAMPTON ROADS PRIMARY CARE LLC )
- MOHAMMED AMER ( FAMILY PRACTICE - TIDEWATER PHYSICIANS MULTISPECIALTY GROUP PC )
- APOSTOLOS HIOTELLIS ( FAMILY PRACTICE - TIDEWATER PHYSICIANS MULTISPECIALTY GROUP PC )
- MANISH PATEL ( ORTHOPEDIC SURGERY - BON SECOURS MEDICAL GROUP HAMPTON ROADS SPECIALTY CARE LLC )
- CLAY SINGLETON ( PHYSICAL MEDICINE AND REHABILITATION - RIVERSIDE PHYSICIAN SERVICES INC )
- MARK KERNER ( ORTHOPEDIC SURGERY - HAMPTON ROADS ORTHOPAEDICS AND SPORTS MEDICINE )
- ALLISON EMERSON ( NURSE PRACTITIONER - MID-ATLANTIC POST ACUTE AND LONG TERM CARE PLLC )
- NABIL TADROS ( INTERNAL MEDICINE - MID ATLANTIC LONG TERM SPECIALTY CARE LLC )