RIVERSIDE SHORE HOME HEALTH: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3.5 out of 5): , Patient Recommendation: 88%
23379 COMMERCE DR ACCOMAC, VA 23301
757-789-5000
Data date: Jan 17, 2024
The Most Important Data about RIVERSIDE SHORE HOME HEALTH
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for RIVERSIDE SHORE HOME HEALTH is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 84% of its customers. This is HIGHER than the national average. The percentage of patients who gave RIVERSIDE SHORE HOME HEALTH a rating of 9 or 10 was 88%. This is HIGHER than the national average. The agency has been participating in Medicare since 12/08/1995. The agency costs LESS than the average agency nationally. The agency serves 52 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about RIVERSIDE SHORE HOME HEALTH, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on RIVERSIDE SHORE HOME HEALTH
Data as of Jan 17, 2024
Address:
23379 COMMERCE DR
ACCOMAC, VA 23301
Medicare Provider Number: 497507
Participating in Medicare Since: December 08, 1995
Ownership Type: PROPRIETARY
Cost compared to national average: 83%
DTC Performance for RIVERSIDE SHORE HOME HEALTH
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for RIVERSIDE SHORE HOME HEALTH.
Home Health Care Services
RIVERSIDE SHORE HOME HEALTH offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for RIVERSIDE SHORE HOME HEALTH
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3.5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 4: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by RIVERSIDE SHORE HOME HEALTH
RIVERSIDE SHORE HOME HEALTH provides home health care services in these zip codes.
23185 23301 23302 23303 23306 23307 23308 23310 23313 23316 23336 23337 23341 23347 23350 23354 23356 23357 23358 23359 23389 23395 23398 23401 23404 23405 23407 23408 23409 23410 23412 23413 23414 23415 23416 23417 23418 23420 23421 23422 23423 23426 23427 23440 23441 23442 23443 23451 23480 23483 23486 23488
Performance Measures for RIVERSIDE SHORE HOME HEALTH
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 99.2% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 78% |
How Often Patients Got Better At Walking Or Moving Around | 85.9% |
How Often Patients Got Better At Getting In And Out Of Bed | 91.4% |
How Often Patients Got Better At Bathing | 81.5% |
How Often Patients' Breathing Improved | 87.9% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 79.2% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 15.1% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 12.6% |
Patient Survey Responses for RIVERSIDE SHORE HOME HEALTH
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for RIVERSIDE SHORE HOME HEALTH to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 92% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 90% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 84% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 88% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 84% (Nat: 78%) Higher |
Medical Professionals Associated with RIVERSIDE SHORE HOME HEALTH
These are the doctors who are affiliated with RIVERSIDE SHORE HOME HEALTH.
- SAMUEL ROBINSON ( ORTHOPEDIC SURGERY - COASTAL REHABILITATION INC )
- ALBERT HALLS ( FAMILY PRACTICE - EASTERN SHORE RURAL HEALTH SYSTEM INCORPORATED )
- JENNIFER LUCAS ( PHYSICIAN ASSISTANT - EASTERN SHORE RURAL HEALTH SYSTEM INCORPORATED )
- LAURA CRUM ( NURSE PRACTITIONER - EASTERN SHORE RURAL HEALTH SYSTEM INCORPORATED )
- JAMES TRAUGER ( ORTHOPEDIC SURGERY - SELECT PHYSICAL THERAPY HOLDINGS INC )
- LAUREN EVONIUK ( PHYSICIAN ASSISTANT - EASTERN SHORE RURAL HEALTH SYSTEM INCORPORATED )
- SANDRIA VERNON ( FAMILY PRACTICE - RIVERSIDE PHYSICIAN SERVICES INC )
- SHU GUANG XU ( NEUROLOGY - RIVERSIDE PHYSICIAN SERVICES INC )
- MARK CLARKE ( FAMILY PRACTICE - HAMILTON ACQUISITION CORP. )
- KELLY WASHBURN ( FAMILY PRACTICE - EASTERN SHORE RURAL HEALTH SYSTEM INCORPORATED )
- THOMAS HOLLANDSWORTH ( FAMILY PRACTICE - EASTERN SHORE RURAL HEALTH SYSTEM INCORPORATED )
- MONICA LAYNE ( NURSE PRACTITIONER - RIVERSIDE PHYSICIAN SERVICES INC )
- SARAD BARAL ( INTERNAL MEDICINE - EVEREST MEDICAL CENTER P A )
- JENNIFER ROSS ( NURSE PRACTITIONER - PENINSULA CANCER INSTITUTE, LLC )
- JACK LAMBERT ( UROLOGY - RIVERSIDE PHYSICIAN SERVICES INC )
- MARY CLARK ( NURSE PRACTITIONER - RIVERSIDE PHYSICIAN SERVICES INC )
- MACY RUPPRECHT ( FAMILY PRACTICE - EASTERN SHORE RURAL HEALTH SYSTEM INCORPORATED )
- DANIEL COCHRAN ( FAMILY PRACTICE - RIVERSIDE PHYSICIAN SERVICES INC )
- LUCAS FUSSELL ( NURSE PRACTITIONER - EASTERN SHORE RURAL HEALTH SYSTEM INCORPORATED )
- TAMMY HEDSPETH ( NURSE PRACTITIONER - RIVERSIDE PHYSICIAN SERVICES INC )
- MARGARET STILES ( FAMILY PRACTICE - PRIVIA MEDICAL GROUP LLC )
- HAMILTON BICE ( FAMILY PRACTICE - RIVERSIDE PHYSICIAN SERVICES INC )
- DAVID HOSHINO ( FAMILY PRACTICE - EASTERN SHORE RURAL HEALTH SYSTEM INCORPORATED )
- LARRY WEISNER ( GENERAL SURGERY - RIVERSIDE PHYSICIAN SERVICES INC )
- LLOYD KELLAM ( CARDIAC SURGERY - RIVERSIDE PHYSICIAN SERVICES INC )
- CHARLES GOLDSTEIN ( GENERAL SURGERY - RIVERSIDE PHYSICIAN SERVICES INC )
- RICHARD HATCH ( FAMILY PRACTICE - MID-ATLANTIC POST ACUTE AND LONG TERM CARE PLLC )
- MICHAEL CRUM ( NURSE PRACTITIONER - EASTERN SHORE RURAL HEALTH SYSTEM INCORPORATED )
- IAN GILES ( FAMILY PRACTICE - EASTERN SHORE RURAL HEALTH SYSTEM INCORPORATED )
- CHRISTOPHER MUELLER ( PODIATRY - RIVERSIDE PHYSICIAN SERVICES INC )
- SCOTT GELMAN ( ORTHOPEDIC SURGERY - PENINSULA ORTHOPAEDIC ASSOC., PA )
- JEANNE ROLL ( GERIATRIC MEDICINE - EASTERN SHORE RURAL HEALTH SYSTEM INCORPORATED )