ALL ABOUT CARE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3.5 out of 5): , Patient Recommendation: 79%
10043 MIDLOTHIAN TURNPIKE, SUITE 204 RICHMOND, VA 23235
804-560-5430
Data date: Jan 17, 2024
The Most Important Data about ALL ABOUT CARE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for ALL ABOUT CARE is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 72% of its customers. This is LOWER than the national average. The percentage of patients who gave ALL ABOUT CARE a rating of 9 or 10 was 79%. This is LOWER than the national average. The agency has been participating in Medicare since 11/10/2004. The agency costs MORE than the average agency nationally. The agency serves 102 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about ALL ABOUT CARE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on ALL ABOUT CARE
Data as of Jan 17, 2024
Address:
10043 MIDLOTHIAN TURNPIKE, SUITE 204
RICHMOND, VA 23235
Medicare Provider Number: 497594
Participating in Medicare Since: November 10, 2004
Ownership Type: PROPRIETARY
Cost compared to national average: 102%
DTC Performance for ALL ABOUT CARE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Same As National Rate for ALL ABOUT CARE.
Home Health Care Services
ALL ABOUT CARE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for ALL ABOUT CARE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3.5: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 3: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
Star Rating For How Patients Rated Overall Care From Agency | 2: |
Service Area Covered by ALL ABOUT CARE
ALL ABOUT CARE provides home health care services in these zip codes.
22427 22451 22514 22546 22580 23002 23005 23009 23015 23023 23024 23027 23030 23038 23039 23040 23047 23059 23060 23063 23065 23069 23075 23083 23084 23086 23089 23093 23102 23103 23106 23111 23112 23113 23114 23115 23116 23117 23120 23123 23124 23129 23139 23140 23141 23146 23148 23150 23153 23177 23181 23192 23219 23220 23221 23222 23223 23224 23225 23226 23227 23228 23229 23230 23231 23233 23234 23235 23236 23237 23238 23294 23298 23801 23803 23804 23805 23824 23830 23831 23832 23833 23834 23836 23838 23840 23841 23842 23850 23860 23872 23875 23881 23882 23885 23890 23894 23922 23930 23936 23966 23974
Performance Measures for ALL ABOUT CARE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 91% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 71.3% |
How Often Patients Got Better At Walking Or Moving Around | 86.4% |
How Often Patients Got Better At Getting In And Out Of Bed | 84.6% |
How Often Patients Got Better At Bathing | 87.6% |
How Often Patients' Breathing Improved | 86.7% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 83% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 13.5% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 12% |
Patient Survey Responses for ALL ABOUT CARE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ALL ABOUT CARE to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 87% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 82% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 76% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 79% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 72% (Nat: 78%) Lower |
Medical Professionals Associated with ALL ABOUT CARE
These are the doctors who are affiliated with ALL ABOUT CARE.
- ARCHELLE JOHNSON ( NURSE PRACTITIONER - VPA PC )
- WARREN KOONTZ ( FAMILY PRACTICE - COMMONWEALTH PRIMARY CARE )
- MARK GENTZ ( INFECTIOUS DISEASE - BON SECOURS MEDICAL GROUP RICHMOND PRIMARY CARE LLC )
- LAURA AISENBERG ( FAMILY PRACTICE - VIRGINIA PHYSICIANS INC )
- GOHAR ABBASI ( INTERNAL MEDICINE - PRIME CARE HEALTH SERVICES PC )
- KOCHURANI PUTHUMANA ( INTERNAL MEDICINE - BON SECOURS MEDICAL GROUP RICHMOND PRIMARY CARE LLC )
- ZHENI AVRAM ( INTERNAL MEDICINE - VIRGINIA PHYSICIANS INC )
- RICHARD HOFFMAN ( FAMILY PRACTICE - BON SECOURS MEDICAL GROUP RICHMOND PRIMARY CARE LLC )
- SHELLEY SHORT ( FAMILY PRACTICE - VIRGINIA PHYSICIANS INC )
- MATTHEW JONES ( FAMILY PRACTICE - VIRGINIA PHYSICIANS INC )
- SHANE MCGOWAN ( ORTHOPEDIC SURGERY - ORTHOVIRGINIA INC )
- GEORGE PROFFITT ( NURSE PRACTITIONER - APPOMATTOX RIVER PRIMARY CARE LLC )
- LEELAMMA GEORGE ( INTERNAL MEDICINE - BON SECOURS MEDICAL GROUP RICHMOND PRIMARY CARE LLC )
- MICHAEL WIND ( ORTHOPEDIC SURGERY - DOUGLAS AVERY AND ASSOCIATES LTD )
- SIDNEY JONES ( INTERNAL MEDICINE - BON SECOURS ST MARYS HOSPITAL OF RICHMOND LLC )
- DAVID HARRISON ( INTERNAL MEDICINE )
- DAVID STEIN ( FAMILY PRACTICE - COMMONWEALTH PRIMARY CARE )
- ZACHARY SHOOK ( INTERNAL MEDICINE - VIRGINIA PHYSICIANS INC )
- ELIZABETH CROGNALE ( INTERNAL MEDICINE - PREMIER HEALTHCARE ASSOCIATES, INC. )
- DONALD SANDERS ( FAMILY PRACTICE - VIRGINIA PHYSICIANS INC )
- PETER BOLING ( GERIATRIC MEDICINE - MCV ASSOCIATED PHYSICIANS )
- JOSEPH GODDARD ( FAMILY PRACTICE - VIRGINIA PHYSICIANS INC )
- GLENN MIZRACH ( FAMILY PRACTICE - GLENSIDE MEDICAL ASSOCIATES, P.C. )
- ANDREW ROSE ( FAMILY PRACTICE - BON SECOURS ST FRANCIS MEDICAL CENTER LLC )
- KAREN GALICHON ( INTERNAL MEDICINE - PRIMARY CARE OF WEST END LLC )
- KYLE RASMUSSEN ( NURSE PRACTITIONER - VIRGINIA PHYSICIANS INC )
- GREGORY TANNER ( ORTHOPEDIC SURGERY - ORTHOVIRGINIA INC )
- W. HENDRIX ( INTERNAL MEDICINE - PRIVIA MEDICAL GROUP LLC )
- MARK ENDE ( INTERNAL MEDICINE )
- WENDY WESTFIELD ( INTERNAL MEDICINE - UNIVERSITY OF VIRGINIA PHYSICIANS GROUP )
- CRANE NIBLACK ( GENERAL PRACTICE - VPA PC )
- THOMAS HUBBARD ( FAMILY PRACTICE - VIRGINIA PHYSICIANS INC )
- JAMES BOWLES ( FAMILY PRACTICE )
- PRAVEER SRIVASTAVA ( ORTHOPEDIC SURGERY - MCV ASSOCIATED PHYSICIANS )
- BETH DU ( INTERNAL MEDICINE - BON SECOURS ST MARYS HOSPITAL OF RICHMOND LLC )
- KADARNATH BOODRAM ( INTERNAL MEDICINE )
- XIAO JIN ( FAMILY PRACTICE )
- CHRISTINE YOUNG ( INTERNAL MEDICINE - BON SECOURS MEDICAL GROUP RICHMOND PRIMARY CARE LLC )
- ANDREW LEAKE ( VASCULAR SURGERY - VASCULAR SURGERY ASSOCIATES OF RICHMOND PC )
- MELANIE BOGGS ( FAMILY PRACTICE - COMMONWEALTH PRIMARY CARE )
- KIRBY SOUTHALL ( FAMILY PRACTICE - SUTHERLAND FAMILY PRACTICE INC )
- ALBERT MAGNIN ( INTERNAL MEDICINE - APPOMATTOX RIVER PRIMARY CARE LLC )
- WILLIAM NORDT ( ORTHOPEDIC SURGERY - LEGACY HEALTHCARE SERVICES INC )
- LLOYD BONNER ( INTERNAL MEDICINE - BON SECOURS MEDICAL GROUP RICHMOND PRIMARY CARE LLC )
- SEAN GREEN ( NURSE PRACTITIONER - BON SECOURS MEDICAL GROUP RICHMOND PRIMARY CARE LLC )
- STANLEY CZAJKOWSKI ( INTERNAL MEDICINE - BON SECOURS MEMORIAL REGIONAL MEDICAL CENTER LLC )
- IRAJ MIRSHAHI ( INTERNAL MEDICINE - BON SECOURS ST MARYS HOSPITAL OF RICHMOND LLC )
- STEPHEN ASHE ( FAMILY PRACTICE - GLENSIDE MEDICAL ASSOCIATES, P.C. )
- MICAH HOUGHTON ( FAMILY PRACTICE - VIRGINIA PHYSICIANS INC )
- MARK BARR ( FAMILY PRACTICE - BON SECOURS ST MARYS HOSPITAL OF RICHMOND LLC )
- PETER ALEXANDER ( NEUROSURGERY - NEUROSURGICAL ASSOCIATES PC )
- JENNIFER SMITH ( INTERNAL MEDICINE - BON SECOURS MEMORIAL REGIONAL MEDICAL CENTER LLC )
- KEEFE LOBB ( FAMILY PRACTICE - BON SECOURS ST FRANCIS MEDICAL CENTER LLC )
- STACY RIEDT ( NURSE PRACTITIONER )